I have no negative words for how someone else runs their site. I will say that I have encountered some off-the-wall patients, which made me understand why removing posts and banning people are necessary. I’ve seen cases of blackmail, extortion, coercion from patients to surgeons. Sometimes it is necessary to remove posts, but the reason why has to be transparent.
Personally, like to keep things open, of course this does not come without problems. But it’s the best way to get real information. Suppressing information doesn’t change opinions. Challenging those opinions with facts do, at least that’s my thinking.