Longevita, Yasemin Turgut failed hair transplant

[Longevita]

4 hours ago, determinedtowin said:

Hahahahahaha. Please stop with the "unlikely to be a genuine patient" line. It's really embarrassing for all involved, especially you.

You don't take full payments????? Nonsense

I tell you what I'll do so the forum know I'm not lying and I don't particularly like being called a liar when offering my account on something, I'll provide you and everyone else a copy of my original invoice where I paid THE FULL BALANCE. I suppose this is all made up too??? 

You just point blank refuse to accept any responsibility for any patient not being happy with your service. 

Actually this image does NOT prove your point that you made a full payment at the time of booking. All this shows is that there is no remaining balance to pay. In fact it proves out point that there is a DEPOSIT payment at the time of booking and it is a fraction of the total.

Anyways here are your options if you are sincere about getting our help:

 

1) Submit your pictures to aftercare@longevita.co.uk so that we can have our medical team assess the condition of your hair. We will also get a second opinion from independent surgeons so that we have an objective view of your results. If your case requires a remedial action, we would certainly help you.
 

2) You may book a callback with one of our aftercare specialists on the following link:

Removed link

Please select the “Aftercare Support” appointment.

3) You may pay a visit to any of our clinics in London or Istanbul and be examined by a medical professional.

 

If any of the above free of charge options does not work for you, then you may follow our complaints procedure on our website and a member of our management team will be in touch for a resolution.

Removed link
 

Please select the “Complaints Procedure” tab.

 

Longevita treated over 25,000+ patients over the last 10 years and almost all of our patients are absolutely happy and our success rate has been 98%. If you believe you are in the remaining 2%, you are not alone and we will take responsibility by offering you a resolution.

Edited June 6, 2023 by Melvin- Moderator

[Melvin- Admin]

23 minutes ago, Longevita said:

Actually this image does NOT prove your point that you made a full payment at the time of booking. All this shows is that there is no remaining balance to pay. In fact it proves out point that there is a DEPOSIT payment at the time of booking and it is a fraction of the total.

Anyways here are your options if you are sincere about getting our help:

 

1) Submit your pictures to aftercare@longevita.co.uk so that we can have our medical team assess the condition of your hair. We will also get a second opinion from independent surgeons so that we have an objective view of your results. If your case requires a remedial action, we would certainly help you.
 

2) You may book a callback with one of our aftercare specialists on the following link:

https://bookings.longevita.co.uk/

Please select the “Aftercare Support” appointment.

3) You may pay a visit to any of our clinics in London or Istanbul and be examined by a medical professional.

 

If any of the above free of charge options does not work for you, then you may follow our complaints procedure on our website and a member of our management team will be in touch for a resolution.

https://www.longevita.co.uk/terms-conditions/
 

Please select the “Complaints Procedure” tab.

 

Longevita treated over 25,000+ patients over the last 10 years and almost all of our patients are absolutely happy and our success rate has been 98%. If you believe you are in the remaining 2%, you are not alone and we will take responsibility by offering you a resolution.

You’re making yourself look silly. It breaks down the charges, the deposit is the full amount. If the deposit were not the full amount, the break down would have been higher. The total of the FUE+bed and breakfast+ transfers = 1,250. That’s the amount of the deposit. 

For those unhappy. What do you expect for that cost? I mean seriously. The saying “you get what you pay for” is true. If you can’t afford a decent surgeon, don’t get surgery. I’m sorry you’re in this predicament. Hopefully, you won’t make the same mistake getting a repair. Remember this is your head we’re talking about here.

[Abelks]

9 minutes ago, Melvin- Moderator said:

You’re making yourself look silly. It breaks down the charges, the deposit is the full amount. If the deposit were not the full amount, the break down would have been higher. The total of the FUE+bed and breakfast+ transfers = 1,250. That’s the amount of the deposit. 

For those unhappy. What do you expect for that cost? I mean seriously. The saying “you get what you pay for” is true. If you can’t afford a decent surgeon, don’t get surgery. I’m sorry you’re in this predicament. Hopefully, you won’t make the same mistake getting a repair. Remember this is your head we’re talking about here.

I'm starting to run out of words here. Is your job to ensure fairness or insert your opinion ? im baffled. I agree with your statement , but in my original post I made it clear (and the whole point of me even opening this topic back up) If longevita offer a low budget transplant , thats fine. Just make all the customers aware that it will be of a lower quality rather than market it to be the best transplant in turkey , it's for sure closer to the bottom of the pile than the top.

This forum should benefit the young , not so informed men/women out there to not make a bad decision, I think you need to check your sincerity here @admin

 

[determinedtowin]

43 minutes ago, Melvin- Moderator said:

You’re making yourself look silly. It breaks down the charges, the deposit is the full amount. If the deposit were not the full amount, the break down would have been higher. The total of the FUE+bed and breakfast+ transfers = 1,250. That’s the amount of the deposit. 

For those unhappy. What do you expect for that cost? I mean seriously. The saying “you get what you pay for” is true. If you can’t afford a decent surgeon, don’t get surgery. I’m sorry you’re in this predicament. Hopefully, you won’t make the same mistake getting a repair. Remember this is your head we’re talking about here.

Which is why I said in my original post that you removed that I stupidly went into it with my eyes closed and on recommendation of my friend. I have openly held my hands up to this and won’t make the same mistake.

As for Longevita, just give it up. You accepted the full payment when I told you I would rather just pay it all. It’s really not a big issue 😂 I could embarrass you further by sending the exact e-mails with times and dates and confirmation of accepting full payment but it’s just becoming silly now.

My original point still stands. You should just let people offer a full and honest review if their experience without doing everything to get any sort of negative comment removed. Unfortunately for others, you don’t allow this.

 

Edited June 6, 2023 by determinedtowin

[determinedtowin]

1 hour ago, Abelks said:

 

I think your missing the point here , or you know very little about hair transplants. This is not an attack or defamation of an organisation. We are not here to post pictures and give a chance for longevita to respond , as I mentioned originally this is not a simple mistake that can be rectified. This is a butchered human head we are talking about. If Longevita cannot recognize the negligence then why will I waste even a minute dealing with them. 

How about they show and prove the measures they take to ensure a high quality treatment ? like an actual audit or a list of qualifications of their staff (including the technicians)?

You are doing the hair transplant community a grave disservice by muting the voices of reality in dealing with such a poor quality treatment. I have managed to save some money , do research and partially rectify the damage done , my donor zone however looks uneven and terrible when as low as a level 3.(purely because there were 3 technicians plucking my follicles completely out of sync) To those who dont have the financial means , your leaving them at the mercy of longevitas marketing team.

I'll be clear , I only have experience with the estethica levent clinic , with a surgery done by yasmine turgut and 3 technicians.

Yasmine is a 6/7 out of 10 surgeon. But she does 10/15% of the surgery. The remaining 85% was done by 3 women who were shocking in retrospect , somehow as a young 25 year old i thought ciggarette breaks and laughing/joking during surgery was just how things are done. If your ignorant and decide to go with them , please pay extra and force yasmine to do the whole thing. This is a personal regret I have.

Ive added photos showing overharvesting of the sides. Bare in mind I was between norwood 2 / 3 so my hairloss wasnt bad. they overharvested and didnt even plant them well

Great post. Myself and my friend had pretty much no coverage on the crown and the rest is clumpy in parts and thin on parts so either we’re the unluckiest people going to be in that 2% as we had surgery on the same day or we’re just being fed a load of statistics.

Again, it speaks volumes that there is someone at Longevita scouring every review site and forums like this and reply within minutes trying to rubbish people’s opinions 

[Melvin- Admin]

1 hour ago, Abelks said:

I'm starting to run out of words here. Is your job to ensure fairness or insert your opinion ? im baffled. I agree with your statement , but in my original post I made it clear (and the whole point of me even opening this topic back up) If longevita offer a low budget transplant , thats fine. Just make all the customers aware that it will be of a lower quality rather than market it to be the best transplant in turkey , it's for sure closer to the bottom of the pile than the top.

This forum should benefit the young , not so informed men/women out there to not make a bad decision, I think you need to check your sincerity here @admin

 

Maybe you’re new here, or new to forums, but the whole reason why they exist is to gather opinions and input. I was a member way before I was an admin. Being an admin doesn’t mean I can’t add my input or opinions. Perhaps I was too blunt for your liking. But I think this situation calls for being direct. No one should expect quality work for 1,250, including accommodations and transfers. Do your research, never let cost dictate your decision. Better to do nothing, it’s free. 

[Longevita]

2 hours ago, Melvin- Moderator said:

You’re making yourself look silly. It breaks down the charges, the deposit is the full amount. If the deposit were not the full amount, the break down would have been higher. The total of the FUE+bed and breakfast+ transfers = 1,250. That’s the amount of the deposit. 

For those unhappy. What do you expect for that cost? I mean seriously. The saying “you get what you pay for” is true. If you can’t afford a decent surgeon, don’t get surgery. I’m sorry you’re in this predicament. Hopefully, you won’t make the same mistake getting a repair. Remember this is your head we’re talking about here.

Melvin - this is a statement that gets updated every time the patient makes a payment, therefore the deposit shows the accumulated total. It is very natural for the last statement to show like this when the whole balance is paid. It DOES NOT prove the initial deposit is actually the full amount. Our terms and conditions on the website explain this further.

Yet we can all agree this should not be the focus of discussion here. Please guide all unhappy patients to follow the steps outlined in the previous message rather than dictate your unproven expertise in this field. After all you don’t seem to have any medical qualification to judge clinical results.

[Melvin- Admin]

1 minute ago, Longevita said:

Melvin - this is a statement that gets updated every time the patient makes a payment, therefore the deposit shows the accumulated total. It is very natural for the last statement to show like this when the whole balance is paid. It DOES NOT prove the initial deposit is actually the full amount. Our terms and conditions on the website explain this further.

Yet we can all agree this should not be the focus of discussion here. Please guide all unhappy patients to follow the steps outlined in the previous message rather than dictate your unproven expertise in this field. After all you don’t seem to have any medical qualification to judge clinical results.

The charges are broken down: 

FUE 1,070

bed and breakfast 100

Private transfer 80

Sub-total 1,250

Grand Total 1,250

So again, either your accounting department is doing an abysmal job listing the deposit as the grand total, or this is a blatant lie. None of which look good. 

 

 

[Longevita]

26 minutes ago, Melvin- Moderator said:

The charges are broken down: 

FUE 1,070

bed and breakfast 100

Private transfer 80

Sub-total 1,250

Grand Total 1,250

So again, either your accounting department is doing an abysmal job listing the deposit as the grand total, or this is a blatant lie. None of which look good. 

 

 

We were almost getting used to your deep expertise in medicine. Now the accounting guru inside you came out. We are unable to follow you any longer Melvin! 😂

[A Fue Good Men]

28 minutes ago, Longevita said:

We were almost getting used to your deep expertise in medicine. Now the accounting guru inside you came out. We are unable to follow you any longer Melvin! 😂

It’s pretty clear you’re here to do damage control. However, most members here are educated enough to discern when a clinic is a mill or not. At your price points and the way you operate at your clinic, it’s easy to classify longevita as another mill among the sea of Turkish clinics. Your efforts here are useless, so please save your energy and go promote your clinic elsewhere.

[Britanium]

9 minutes ago, 2fast2FUErious said:

It’s pretty clear you’re here to do damage control. However, most members here are educated enough to discern when a clinic is a mill or not. At your price points and the way you operate at your clinic, it’s easy to classify longevita as another mill among the sea of Turkish clinics. Your efforts here are useless, so please save your energy and go promote your clinic elsewhere.

Longevita are a “middle man” so the clinics they choose are always changing, sometimes they will get a decent Dr involved, other times it’s a unknown.. not a single member here who would ever recommend them. All these wonderful procedures and yet we don’t have a single one posted via a patient who’s happy. 

Edited June 6, 2023 by BRITA-XL

[Melvin- Admin]

47 minutes ago, Longevita said:

We were almost getting used to your deep expertise in medicine. Now the accounting guru inside you came out. We are unable to follow you any longer Melvin! 😂

Usually when someone resorts to juvenile responses, it’s because they have no counter argument. Rather than respond to the substance of my post, you’ve chosen the ladder. Well done. 

[Surf]

2 hours ago, Longevita said:

We were almost getting used to your deep expertise in medicine. Now the accounting guru inside you came out. We are unable to follow you any longer Melvin! 😂

Hi there. As an actual accountant, that invoice makes no sense. 

You have a list price of £1,070.00 for the surgery, a discount of £1,070.00, and an amount of £1,070? This is the same for all items on that list. Yet, in total, there’s an adjustment of £0.00 at the end. 
 

I suggest whoever’s set up your Excel templates takes a day to actually get these things right. It’s not a good look. 
 

(This post is not financial advice. It is not accounting advice. Consult with your own accountant) 

Edited June 7, 2023 by Surf

[determinedtowin]

I Not been on here for a few days due to work I feel people need to have their eyes opened to longevita. here are my before and after. The results are poor, there’s no other way to describe it. I have taken pictures before and after a hair cut too. This is 18 months down the line. I will be doing my research properly and re attempting a transplant. I have pretty much no growth on the crown and there’s patchy gaps everywhere still with a poor hairline 

 

please note, all pictures are from the last 2 days apart from the actual transplant pictures. Some of them in better (worse for me) lighting 

 

Edited June 16, 2023 by determinedtowin

[determinedtowin]

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Edited July 27, 2023 by determinedtowin

[determinedtowin]

So I am a couple of years post surgery and honestly, the result is a disgrace. The back of my head and side are completely over harvested leaving me patching and the results speaks for itself on the pictures. I’m not sure why they over harvest so much to give a minimal result. Please please please do your research before committing to a hair transplant. Is this fixable?