I’ve been notified that this case may be going the legal route. That goes beyond the scope of this forum. I’m locking this topic to protect all parties.
The clinic provided a refund, which is rarely ever done. But in my opinion, shows they were not happy with these results either. I’m not sure you could ask much more from a clinic. No surgery is guaranteed. Even the best strip surgeons have stretched scars. This is an unfortunate situation by all accounts.
I believe Curious25 summed it up well
given the placement of your FUT scar, it is right in the sweet spot in terms of a ‘safe zone’, so regardless of whether you have taken medication or not, you’d still expect to see more hair on the top of your head 13 years on than what you appear to have now
-scar is bad
-your native hair loss has seemingly progressed , which dramatises your current situation now compared to your pre op photos in 2010
-Hair restoration surgery in 2010 (regardless of clinic) was unfortunately not what it is today, that goes for both FUTand FUE
-the comments regarding other Bisanga patients you know with unsatisfactory results, and other surgeons claiming to have lots of former repair patients of his should be dismissed as hearsay until they come online and speak for themselves providing evidence .