Hi Again,
Sorry to be a frequent commentator on this one. I also agree that there is no better way than in-person consultations/viewing and the cost are justified for the reasons stated above by Dr. Rassman. Telephone consults are also helpful. I think the key here Dr. Rassman is that there are a limited number of options for SMP--basically the names like NHI, Good Look Inc., and HIS get floated with a few others. The issue is if a reader had to pick just one to visit or they could only afford to visit one, what information is being presented to them in a transparent, honest way? The ultimate test (for me anyway) is how they present pictures and videos, and whether it seems like too much of a sales pitch.
The original poster to this subject got a bad impression from GLI due to their agressive marketing pitch and inability to answer some questions. On the other hand, you and your team are medical professionals who can probably answer these questions more easily. However, GLI tries (it seems) to take photos in a consistent lighting and with a consitent angle-sometimes not a NHI strength. Here we have a very new part of the transplant-repair game and very few players. Someone needs to step up and become the gold standard here, and no one has done this yet.
As you say Dr. Rassman, what happens here is an easy thing to reverse--indeed SMP may be more difficult to reverse from a cosmetic standpoint than a bad transplant. To help add to our information, you have offered to make videos which is great. May I please suggest that the FUE fill in videos are helpful, but the strip scar SMP videos will be equally if not even more important! Let me give you an example of what I think most viewers would react to negatively--see this link and fast forward to 1:04, when exactly 3.5 seconds worth of the strip repair is shown and then some funny camera shaking goes on. Its like a magician waving their left hand to distract the audience to what is going on with the right hand! Go to the testimonial section in the middle and open the video on the lower (viewer's) right title hair transplant scar repair:
Video Gallery | Good Look Ink
3 seconds out of a 3:50 second video showing the final product. It all looked so promising until we are forced to ask, "why will they not show the strip scar on video in a reasonable way??!"
Sorry to carry on. I tell you Dr. Rassman, if you produce some quality videos of strip scar SMP repair, I will be on the next flight to L.A.!