Dr. Humayun Mohmand 15/06/2013

[yshah]

Experience with Dr. Humayun Mohmand:

 

Assessment and booking:

I called the number mentioned on Dr. Mohmand's website about 6 weeks before travelling to Pakistan. The person I was talking to told me that Dr. Mohmand performs procedures in Peshawar and Islamabad. I asked for per graft price in both cities and said I would call back when my travel plans are confirmed.

 

I called a week later and a different person answered the phone. He said that Dr. Mohmand would only perform surgeries in Islamabad and gave me a 33.33% higher cost per graft. When I told him about my earlier discussion on the same number, he said that the phone was answered by his assistant and did not give accurate information. He quoted me 11.11% higher cost per graft for other doctors in the clinic than the earlier price.

 

After doing some research I decided to pay the premium and get the surgery done by Dr. Mohmand. I was given a list of blood tests before the surgery.

 

The day:

I arrived at the clinic half an hour before my appointment. Dr. Mohmand came after about 15 minutes and asked me to go to the waiting area upstairs. A person took me to his office and explained the procedure to me. He said that Dr. Mohmand will take pictures and then will work on computer to calculate angles etc. Then he will take the donor strip, the technicians will prepare grafts and then Dr. Mohmand will work on the hair line while technicians will take care of the rest of the recipient area.

 

As explained, Dr. Mohmand came, took pictures and went away. I was given local anaesthesia and Dr. Mohmand marked the donor area. They asked me to move to the bed and without telling me what was going to happen next started to remove the strip. It was then handed over to the technicians while I waited.

 

Dr. Mohmand then came and made the incisions. The technicians started working on the recipient area and to my surprise Dr. Mohmand did not insert even a single graft himself. All the work including hair line was performed by the technicians.

 

The process was essentially painless (except for the anaesthesia part of course) in a very comfortable environment. I was watching TV during the whole procedure. Staff was very friendly, lunch and refreshment were provided during the procedure.

 

Bottom line:

1- Having paid a premium price I feel cheated by the amount of work technicians performed. Dr. Mohmand himself performed less worlk than even what was told before the surgery. He did not even come to see check at the end of it.

 

2- Staff is very friendly and the environment is very comfortable. But they would not tell you anything about what they are doing or the progress unless you ask them. I even had to ask them how many grafts did I get. Their answer: about 2700. No breakdown - no accurate figure!

 

3- Too early to say anything about results. Will keep posting updates. Day 2 and no pain experiened.

[Denny]

I am sorry your procedure was not as you expected. But let's wait for the results! Each doctor has a different procedure that is why I insist it is important to meet the surgeon before your HT to discuss the case, hairline, etc.

Would you mind sharing your pictures with us?

Heal well and good growth!

[aramis69]

What made you decide on Dr Humayun? Before your blood tests, did his consultant not evaluate your donor suitability and discuss the hairline design based on your age and future hairloss?

 

Did Dr Humayun stencil (mark) the hairline and recipient area when he was taking photos of you at different angles.

 

I would really take issue if Dr Humayun did not come back to evaluate the completed graft placements.

 

Transparency is an issue with Dr Humayun's clinic as I too was not given a breakdown of how many single, doubles, triples and Quad grafts were extracted. So, how they arrived at the final amount of grafts, is anyone's guess (no pun intended).

 

Please keep us updated with photos, pre-op and post photos. So far, I am not pleased with my results at 12 months stage. I will be posting soon.

Edited June 16, 2013 by aramis69

[HARIRI]

I said it Once I will stay it Twice...Madhu and Humayun should be revised again !!!

[yshah]

Thank you guys. I probably should have consulted a few doctors but for me the deciding factor was how Dr. Humayun stood by his patients if they didn't get the desired results. I wanted that comfort that doctor would do his best to maintain his reputation and was willing to pay a premium for it.

 

I sent my photos to Dr. Humayun's assistant before I travelled to Pakistan. The assistant gave me an estimate of 2500 grafts. When I met him (assistant) in his office he confirmed his estimate and I paid for 2500 grafts. I did ask one of the technicians how they count the grafts and he said that every technician counts as they prepare grafts. So by the time grafts are ready they have the total figure. But as I said I was told that my grafts were "around 2700".

 

Dr. Humayun did mark my hairline and divided the recipient area into different numbered boxes. I have no idea what those numbers meant and don't remember if it was done before or after taking the pictures.

 

I have the pre-op photos on my phone and will take post-op tomorrow and post them.

[Denny]

I just realized he is a recommended doctor and now I understand why you chose him. I am sure he'll be informed about your insatisfaction and explain the reasons he is performing a HT in the way you described. Usually recommended doctors do all the can to fix any problem, if this is the case. Let's way for his response. Hopefully everything is gonna be fine.

[yshah]

I think its too early to say if I am satisfied or not. But I was under the impression that the doctor himself would be a lot more involved in the process. I understand if he trusts his staff but at least he should have had a final look to make sure everything looks fine. That would be very encouraging for any patient.

[TakingThePlunge]

yshah,

 

Welcome! I understand your concerns but, if we break down your post into what I see are the main issues, all of the surgical practices were standard practice in virtually all top clinics. However, I do find some of your experiences concerning.

 

Normal and expected procedures:

 

 

1. Dr. Mohmand harvested the donor strip.
   
2. Technicians separated follicular units.
   
3. Dr. Mohmand designed and created the recipient incision sites.
   
4. Techs implanted the grafts.
   

 

All of the above is standard. Though this issue does come up from time time, given today's larger sessions sizes, it would be quite fatiguing for a physician to implant the grafts. Since the techs do this on a daily basis, they truly become the experts at this.

 

What I find concerning:

 

 

1. You were not given a detailed graft breakdown.
   
2. Seeming lack of communication.
   
3. Dr. Mohmand did not return to review the work done by technicians. A physician should be monitoring techs closely throughout the implantation process.
   

 

I realize that you are not complaining about the result of the procedure as it has just been done and there is no way to judge the outcome yet. However, I would like to bring this post to Dr. Mohmand's attention and get his input on the matter.

 

 

I do wish you the best of luck and hope that you'll continue to update us on your progress.

[yshah]

Yes I am not complaining about the result at all. I wouldn't say anything about results for at least another 6 months. In fact I am very happy with my recovery so far. Arriving at 48 hours mark I have experienced no pain or other complications at all.

 

The purpose of the post was to inform patients considering Dr. Humayun for HT about my experience. Things I am not very happy about are being quoted two different prices, being told that the doctor will work on hair line and no final review by the doctor.

 

I have added a few pre and post op pictures to my profile. I hope you guys are able to access it. I am new to the forums so let me know if any settings need to be changed for you guys to be able to view them.

[Bill - Seemiller]

yshah,

 

Thanks for sharing your experience and concerns with us. While it's normal for technicians to do a large part of the hair transplant procedure, it's important for physicians to supervise their staff and check on their patients throughout the procedure.

 

I have heard that some patients have left at the end of the day without knowing the number of grafts they received...this is particularly true if a patient doesn't ask for them. However, most surgeons do keep a record of how many grafts were harvested and transplanted so I suggest emailing/calling to ask him.

 

Communication is important but it's also a two way street. Thus, I always encourage patients to speak up and ask questions when they don't know what's going on. Many surgeons don't necessarily walk patients through the entire process of the procedure beforehand (even though I'm a firm believer that they should) and thus, it's up to patients to ask questions and learn about what they are going to experience before undergoing surgery.

 

Regarding your photos, it does appear that you have advanced baldness and that the grafts are spaced further apart. While there seemed to be a lack of communication during the procedure, I hope you two at least discussed the reality that you'll need more than one hair transplant to meet your goals. I also hope you discussed that this hair transplant will provide you with decent coverage but very little density in one particular area. Moreover, since a lot of your remaining natural hair on top is thinning in appearance, it's possible that as hair loss progresses, you will lose these hairs, thus leaving you only with the transplanted hair on top. This is very normal and possible but further solidifies that you will require multiple procedures to meet your goals.

 

Dave has notified Dr. Mohmand about your concerns and thus, we expect that he'll respond to this topic. However, I also suggest you discuss your concerns with him by emailing or calling him privately.

 

Best wishes,

 

Bill

[DASKA]

Dear yshah,

 

Thank you very much for sharing your experience with community. I would like to answer the queries one by one as follow.

Well, our prices are common for Islamabad and Peshawar for Dr. Humayun and we are sorry for any miscommunication from our side, mainly wrong person picked up the call and gave the wrong quote. But yes, If Dr. Humayun is not working in Peshawar on booked dates, then pick and drop service is given form Peshawar to Islamabad and back. This is exactly the same thing happened in quotation of price and availability of Dr. Humayun in Peshawar. You have been quoted the same price through e mail as well. Price is not an issue, can be checked though mail and call.

We have a group of doctors working with Dr. Humayun, like Dr. Ahmed, Dr. Zahid and Dr. Faisal. All do the independent surgeries along with a team of technicians and as a standard procedure for all of our clients, we explain all the course of action (Explained to you as well) before the starting of procedure by respective booked Doctor, which is as follow.

1- First of all Dr./consultant will take the pictures for future reference.

2- Then Dr. will draw/design the front hair line and will make grids to distribute the number of grafts, planned to be done during the procedure. This covers the main architectural of procedure.

3- Dr. then will mark the right donor area, keeping in view the quality of scar, maximum number of grafts can be extracted, keeping in view the quality of scar on back. Then Dr. does the trimming of hair from donor area.

4- The anesthesia is then injected to donor area.

5- Then Dr. harvests the strip from donor area which goes to technicians for preparation of grafts.

6- Then the recipient area is anaesthetized.

7- Then Dr. will make the sites on recipient area, according to design of front hair line and distribution of grafts which he has done before getting the strip. The softness of front hair line, angle of exit, distribution of planned number of grafts, all is controlled while making incision and is done by the Dr. Angles are defined during the making of sites not on computers.

8- Then technicians put the grafts in to the angles defined by Dr. one by one. The front 2 to 3 rows are given with single follicular grafts followed by 1 to 3 hair follicle grafts are placed from 3rd to 4th row respectively.

9- It was clearly mentioned in the email sent to you before procedure about planting of grafts will be done by technicians and was also explained to you before the procedure.

10- Once all the planting is done, the bandage is given on front and back and followed by post-operative dos and don’ts both verbal and in writing.

11- We have made a system, which we are following since 13 year and providing the results every one appreciated.

12- We count the grafts and give the total numbers to clients. But all singles goes on front hair line and rest all are spread on back. However, we have instructed our staff to give count of all grafts with number of follicles to each graft as we do in our FUE procedures.

Well, all above is the distribution of work done on you and assure you that you were not cheated with the amount of work done on you by Doctor. All the architectural and art is controlled by Dr. Humayun but labor work is done by the technicians, which is more laborious work. So normally not only you, lot of people think that Dr. do the less work and technicians do more work. Now a day, large sessions are done and physically single surgeon cannot do all the work. Technicians do their work in and out on daily basis so are more tuned to do their job. So Doctor’s Job can not be done by Technicians and technician’s job is usually not done by Doctor.

During the procedure, patients are under Oral Sedation (Tab. Midazolam 7.5mg) which gives the Amnesia effect, so they might not remember the event completely.

We guarantee our results and hope that you will be another satisfied customer since it is explained before and also given in writing that you will need at least one more session to have a decent volume on front and reasonable coverage towards back. But your front profile will be changed after first session.

We are doing the practice since 13 years and the most important thing is to give a good results. 98% of our clients go happy. For 1 to 2%, if there is dissatisfaction /complication, we make sure that he is given best results ultimately. The quality assurance is always is our top priority. Since different doctors do the procedures in our centers, the quality assurance is checked by one person that all sites are filled, curvature of shaft and angles of exit are checked and that person is not necessary to be a doctor.

Once again we do appreciate your concerns as this is the only way to keep us on toes to give you the best possible services.

Thank you.

[HKBOY]

Hello Mate,

will you like to share your picture with me, i had transplant with Dr Hamayun 6 months ago and so far not happy and have same experience as you had.

 

 

 

Experience with Dr. Humayun Mohmand:

 

Assessment and booking:

I called the number mentioned on Dr. Mohmand's website about 6 weeks before travelling to Pakistan. The person I was talking to told me that Dr. Mohmand performs procedures in Peshawar and Islamabad. I asked for per graft price in both cities and said I would call back when my travel plans are confirmed.

 

I called a week later and a different person answered the phone. He said that Dr. Mohmand would only perform surgeries in Islamabad and gave me a 33.33% higher cost per graft. When I told him about my earlier discussion on the same number, he said that the phone was answered by his assistant and did not give accurate information. He quoted me 11.11% higher cost per graft for other doctors in the clinic than the earlier price.

 

After doing some research I decided to pay the premium and get the surgery done by Dr. Mohmand. I was given a list of blood tests before the surgery.

 

The day:

I arrived at the clinic half an hour before my appointment. Dr. Mohmand came after about 15 minutes and asked me to go to the waiting area upstairs. A person took me to his office and explained the procedure to me. He said that Dr. Mohmand will take pictures and then will work on computer to calculate angles etc. Then he will take the donor strip, the technicians will prepare grafts and then Dr. Mohmand will work on the hair line while technicians will take care of the rest of the recipient area.

 

As explained, Dr. Mohmand came, took pictures and went away. I was given local anaesthesia and Dr. Mohmand marked the donor area. They asked me to move to the bed and without telling me what was going to happen next started to remove the strip. It was then handed over to the technicians while I waited.

 

Dr. Mohmand then came and made the incisions. The technicians started working on the recipient area and to my surprise Dr. Mohmand did not insert even a single graft himself. All the work including hair line was performed by the technicians.

 

The process was essentially painless (except for the anaesthesia part of course) in a very comfortable environment. I was watching TV during the whole procedure. Staff was very friendly, lunch and refreshment were provided during the procedure.

 

Bottom line:

1- Having paid a premium price I feel cheated by the amount of work technicians performed. Dr. Mohmand himself performed less worlk than even what was told before the surgery. He did not even come to see check at the end of it.

 

2- Staff is very friendly and the environment is very comfortable. But they would not tell you anything about what they are doing or the progress unless you ask them. I even had to ask them how many grafts did I get. Their answer: about 2700. No breakdown - no accurate figure!

 

3- Too early to say anything about results. Will keep posting updates. Day 2 and no pain experiened.

[umar926]

brother can u p/m me the price per graft quoted earlier and the price at which the surgery was performed