I really did not want this to become a public spat or exchange with Dr Mwamba or the clinic. Although I guess it's fair game seeing as I posted it here.
I have tried to stay very balanced in my appraisal of the work.
My main grief was in the follow up as I've stated many times. The top growth was poorer than I expected, but the rest was pretty good, particular my donor and temple growth.
If the follow up was handled better none of this would have been as big an issue as it has become. My main gripe is the rebate and also what I felt was far too expensive a follow up offer (considering the poor growth on top).
Yes I spoke to Dr Mwamba in person, but after I went away and compared to what other clinics quoted, it was way too much.