Celebrity endorsed HT surgeons has always raised a red flag to me...more than not, the results are terrible and most celebs do not do their own research. They usually have one of their agents do the ground work and the problem is that they are usually uniformed or ill-informed.
Each and every individual should conduct their own research and get educated on all of the pros and cons including the dynamics of the procedure. They should also know all of the medicinal options available as surgery should always be the last resort.
And in my own observations, celebs tend to want the instant fix because they are always in the lime light.
Never heard of this before...it could be an acute shedding cycle of the hair in that area.
How long has the area been like this? If less than 4 months, I would give it more time to see if a new growth cycle will be emerging. I would not recommend surgery at the present time in case some new growth is on the horizon.
You might also recommend that she contact a dermatologist who has experience in treating hair loss without surgery.
And I wonder if applying minoxidil is a possibility...possibly the doctor can shed more light on this.