Hello Everyone,
I am the Managing Director of Longevita and wanted to address the claim posted by this individual here directly by myself to make sure you have full and accurate information regarding his case.
This individual was in fact so happy about the outcome of his surgery, he even offered to partner with Longevita and refer patients to us from the UK. I am pasting his email below word by word so that you can interpret his motives yourself. At this point, I will not disclose his full name respecting his privacy:
"Hi,
Thanks for all communication. I believe there is a big market for a great health travel industry at the moment. I wished myself to have a first hand experience of this, which I did through your company. As mentioned in one of my very earlier emails I would like to propose a business alliance on my part covering Manchester and surrounding catchment areas.
I felt very strongly that to convince a prospective patient or a client a face to face interaction prior to engaging them in an interest and commitment is vital. Perhaps as your franchise I can cover Manchester operations, and I am convinced that this could be of our mutual business interest in the long run. I am open to further negotiations / suggestions on this matter.
I am back in UK tomorrow. Please let me know if this is of any interest to you.
Kind Regards"
His proposal was rejected by Longevita. It is very disappointing to see now that the individual has been making such untrue claims just because his business proposal was rejected.
On the other hand, Longevita has contracts with doctor enforceable under the law to make sure the treatments are performed under ethical, quality and hygiene standards set by the Turkish Ministry of Health. These contracts also ensure that although unlikely, in the event of a complication, the surgeon is required to provide a full refund or offer corrective treatment with no charge. Longevita patients have over 98% success rate in hair transplant operations in the last two years.
In terms of the grafts, pictures are taken before and after the surgery and at different stages throughout the entire operation. Patient consent is obtained to proceed at various stages to make sure the patient is happy about the progress, graft numbers, etc. If the donor area permits more grafts than what was initially planned for the procedure, those additional grafts are transplanted free of charge by the surgeon. If the donor area does not provide the required number of grafts on the patient's treatment plan, then partial refund is provided to the patient. All the doctors we work with are members of the Turkish Medical Association and no surgeon would put their reputation and career at risk by misguiding patients about the graft numbers.
Longevita has a very strict policy of selecting partner surgeons. Before partnering with any surgeon or clinic, we conduct background checks, review the qualification and malpractice insurance of the surgeon along with licenses with the relevant authorities in Turkey.
Longevita is a private limited company registered both in England & Wales (Companies House Registration Number: 8332394) and in Turkey (Registration Number: 162414). With offices in London, Istanbul and Izmir, Longevita offers affordable and quality private medical procedures by specialist doctors at internationally certified healthcare providers in Turkey at a fraction of the cost one would incur in their home country.
Longevita’s network of over 20 private clinics is based in Istanbul, Izmir, and Antalya focusing on Dentistry, Eye Surgery, Cosmetic Surgery and Hair Transplantation.
If you require any further explanation about this case or have questions in general, you may call our free UK hotline at 0845 5198 948 or email info2@longevita.co.uk