Shift hair transplant Turkey Istanbul Review / Feedback Bad expierence

[IrishmanNot]

Hello to everyone reading this, it’s my review or feedback about Shift Hair Transplant and my experience there.

I had level 1 or level 2 ,hair thinning at the temple area and decided to fill that area up and lower the hairline a little bit also.

So 14+ months has passed since my hair transplantation at Shift and now I’m ready to give my full feedback / review…

At first I contacted Shift and the communication was good, they answered my questions and also gave me a free hotel stay when I said that I will be writing a review after my procedure.

When I arrived in Istanbul the driver was waiting at the airport on time and drove me to the hotel.

On operation day everything was as planed and I was in hospital on time.

While I was In hospital most of communication was with the manager. He was speaking good English and translated for the doctor who wasn’t too comfortable speaking it to say the least. The hospital itself wasn’t fancy nor bad. Somewhere in the middle I would say and acceptable.

Now when we get to the main thing and that’s the operation, this is where things go really wrong…

Lets start that two guys (technicians), who helped the doctor, looked like they just graduated high school, so it definitely doesn’t make you feel comfortable. Also the fact that they aren’t too good at speaking English doesn’t help too.The professionalism was lacking too, since throughout operation they were playing Turkish music (they asked for my permission to play it,but It definitely was too annoying especially considering all of the circumstances ) and laughing between each other about something in Turkish, that included the doctor too… The promised painless anesthesia is also misleading, since it only works for some part of the scalp (back side if I remember correctly) and the front scalp is painful as hell when those long needles need to go deep to do there job. Also they didn’t do good job with anesthesia, I had to ask them to do that again on some parts because I was feeling the pain during operation. So at the start of procedure I decided to count how many grafts they implant, since you are awake during whole operation so why not do something during it… And that’s when I caught them also cheating with numbers on me… I counted 1600 implanted grafts at most and on operation certificate I got it was written 2280!!! When I confronted them about it they were caught off guard, they didn’t expect anybody would be counting those grafts, but I did and I know these are just random numbers, not real ones… They started whispering between each other, but didn’t give me a good explanation for the difference between there and mine numbers…Since I paid 1340 euros, after operation I received 4 shampoo bottles and one serum spray. 3 of those shampoo bottles which are of the same (Haarex transfix) I think actually make my hair fall out more, since the ingredients aren’t natural and are only paraben free. So definitely wouldn’t recommend getting those…Now let’s get to the final result after 14+ months… And again it shows the lack of skill and knowledge on the doctors part… The transplantation regions look visibly different and definitely not good. They implanted hair not dense enough and that’s why the end result is looking bad. I did everything they asked and even more. Took great care of the hair and followed all precautions. The only reason this happened is because the operation team was not good at what they are doing… I contacted shift and wanted my money refunded, but they only offered a follow up procedure, which I of course declined even though it would be for free… I don’t want this serious procedure done again on me with unprofessional people.

So this is the end of my review.Adding pre-operation, post-operation and now photos (censored them a little for privacy reasons). As you probably can guess I’m regretting my decision to do transplantation at Shift and I hope this review will help people not make the same mistake I did.

[Britanium]

Jeez 😒 so sorry man, this is exactly what happens when you pay low for hair mill. Thanks for posting it ! I doubt even the amount of grafts you thought to be honest. 
Will you now seek a decent/elite clinic to get it done right ? We can help you do this ! 
I think they actually misspelled their own clinics name 🤐

Edited March 1, 2021 by JohnAC71

[IrishmanNot]

2 minutes ago, JohnAC71 said:

Jeez 😒 so sorry man, this is exactly what happens when you pay low for hair mill. Thanks for posting it ! I doubt even the amount of grafts you thought to be honest. 
Will you now seek a decent/elite clinic to get it done right ? We can help you do this ! 
I think they actually misspelled their own clinics name 🤐

Yea, what can you do. You live and learn as they say ... 

In the future will be trying to get a fix, but will wait for the calmer times to do that.

[Britanium]

For now I would do as much research as you can to find a decent clinic. Saving Grace is that they would not have wasted vast amounts of your donor area. How is the donor area looking ? 

[IrishmanNot]

1 minute ago, JohnAC71 said:

For now I would do as much research as you can to find a decent clinic. Saving Grace is that they would not have wasted vast amounts of your donor area. How is the donor area looking ? 

Definitely.The good thing that the donor area is intact and ready for the future needs.

[Melvin- Admin]

A guarantee certificate should be an indicator to not go through with surgery. Sorry to hear about your situation man. Glad you found our forum, we’re definitely here to help.

[BLE123]

How/where did you even find this clinic? 

Man I'm not criticising but I don't know how people can get a surgery like this done without proper research first. It's not like going to a barbers, if you get a crappy haircut then oh well you tough it out for a few weeks and then get it cut again properly but with this you don't know what damage could be done to you. Thankfully you just got a poor result and lost some money so the situation is salvageable, you need to thoroughly research your options this time though. 

Edited March 1, 2021 by BLE123

[Melvin- Admin]

20 minutes ago, BLE123 said:

How/where did you even find this clinic? 

Man I'm not criticising but I don't know how people can get a surgery like this done without proper research first. It's not like going to a barbers, if you get a crappy haircut then oh well you tough it out for a few weeks and then get it cut again properly but with this you don't know what damage could be done to you. Thankfully you just got a poor result and lost some money so the situation is salvageable, you need to thoroughly research your options this time though. 

Unfortunately, a small fraction do enough research to find our forum. If they find us before surgery 99.9% choose a good surgeon.

[shami26]

Sorry about your experience man. A lot of young guys are being sold dreams about getting their hair back and how easy it is. I hope your next hair transplant experience will be a good one.

[IrishmanNot]

20 hours ago, Melvin-Moderator said:

A guarantee certificate should be an indicator to not go through with surgery. Sorry to hear about your situation man. Glad you found our forum, we’re definitely here to help.

Appreciate the support 🙏 . Also just wanted to share my expierence in case anybody else is thinking about choosing this clinic and needed an in-deph review / feedback.

[IrishmanNot]

20 hours ago, BLE123 said:

How/where did you even find this clinic? 

Man I'm not criticising but I don't know how people can get a surgery like this done without proper research first. It's not like going to a barbers, if you get a crappy haircut then oh well you tough it out for a few weeks and then get it cut again properly but with this you don't know what damage could be done to you. Thankfully you just got a poor result and lost some money so the situation is salvageable, you need to thoroughly research your options this time though. 

So, i actually was doing tons and tons of research... And one of the main reason i decided to choose this clinic is because they said they only do 2 patients a day.I though because of that the quality of service would be better,but obviously i was wrong...

[IrishmanNot]

20 hours ago, Melvin-Moderator said:

Unfortunately, a small fraction do enough research to find our forum. If they find us before surgery 99.9% choose a good surgeon.

True, also hard to find good, detailed, honest reviews...

[IrishmanNot]

16 hours ago, shami26 said:

Sorry about your experience man. A lot of young guys are being sold dreams about getting their hair back and how easy it is. I hope your next hair transplant experience will be a good one.

Yea, so many options out there, definitely tough to pick the right one, when you have to consider price and quality of service....

Really appreciate the support, thanks for the good wishes 🙏

[RandoBrando517]

I was close to going to Turkey before finding this forum, now I’ll be avoiding it. Where do you plan on getting it fixed? 

[IrishmanNot]

1 hour ago, RandoBrando517 said:

I was close to going to Turkey before finding this forum, now I’ll be avoiding it. Where do you plan on getting it fixed? 

Hmmm, not sure if all of the options in Turkey are bad, but definitely more risk there.

Right now not actively looking for fixes, especially with this pandemic situation and travel restrictions....

[Britanium]

53 minutes ago, IrishmanNot said:

Hmmm, not sure if all of the options in Turkey are bad, but definitely more risk there.

Right now not actively looking for fixes, especially with this pandemic situation and travel restrictions....

Some decent clinics do exist in Turkey. HLC, Dr Pekiner and Dr Bicer for example. But there is a massive amount of hair mills too. Poor clinics unfortunately are everywhere in the world though. Seen some poor Uk work recently. 

[ghaithmzak]

Forum Admin, please don't delete this response again.

Hello Mr J,

We have never heard a complaint from our native English speaker patient about our medical stuff not speaking English since we have an interpreter. Regarding the music, since you consented and didn't say no to the team, we don't see a problem. Hair transplant is a long procedure, and the team is human beings and they need to interact sometimes.

Regarding your results, we were hoping that you share new photos for your end-result and also say that we've offered you a free retouch immediately. The thing is you want a complete refund without an in-person examination isn't really an easy thing.

Knowing that you got your operation at a discounted price with free accommodation to share your experience immediately after the operation not only to blackmail to get some money.

You're still welcome anytime for a free retouch, knowing that hair transplant is a medical procedure and not a material, as the results may vary for various reasons but in the end, we are with you to achieve your perfect end-result.

We're wondering why you're using a fake username and nationality.

Kind regards,
 

  

[ITA]

Interestingly, it is clear that unfortunately, sometimes forums such as these are used by patients unhappy with their result, in order to blackmail clinics for a refund, this is also demonstrated by the fact that @IrishmanNotonly registered to publish this review and which hasn't logged in since then, besides the fact that this is evident by reading the screen shot you posted.

[Melvin- Admin]

To be quite honest, this is not what our forum is about, we are no one’s tool to extort a refund. Having said that, I still believe this is the risk you take when you go to a hair mill. 
 

8 hours ago, ghaithmzak said:

Forum Admin, please don't delete this response again.

Hello Mr J,

We have never heard a complaint from our native English speaker patient about our medical stuff not speaking English since we have an interpreter. Regarding the music, since you consented and didn't say no to the team, we don't see a problem. Hair transplant is a long procedure, and the team is human beings and they need to interact sometimes.

Regarding your results, we were hoping that you share new photos for your end-result and also say that we've offered you a free retouch immediately. The thing is you want a complete refund without an in-person examination isn't really an easy thing.

Knowing that you got your operation at a discounted price with free accommodation to share your experience immediately after the operation not only to blackmail to get some money.

You're still welcome anytime for a free retouch, knowing that hair transplant is a medical procedure and not a material, as the results may vary for various reasons but in the end, we are with you to achieve your perfect end-result.

We're wondering why you're using a fake username and nationality.

Kind regards,
 

  

You cannot expect patients to not request refunds when you provide guarantees. As you mentioned, there are no guarantees with medical procedures so why do you do it?

[IrishmanNot]

8 hours ago, ghaithmzak said:

Forum Admin, please don't delete this response again.

Hello Mr J,

We have never heard a complaint from our native English speaker patient about our medical stuff not speaking English since we have an interpreter. Regarding the music, since you consented and didn't say no to the team, we don't see a problem. Hair transplant is a long procedure, and the team is human beings and they need to interact sometimes.

Regarding your results, we were hoping that you share new photos for your end-result and also say that we've offered you a free retouch immediately. The thing is you want a complete refund without an in-person examination isn't really an easy thing.

Knowing that you got your operation at a discounted price with free accommodation to share your experience immediately after the operation not only to blackmail to get some money.

You're still welcome anytime for a free retouch, knowing that hair transplant is a medical procedure and not a material, as the results may vary for various reasons but in the end, we are with you to achieve your perfect end-result.

We're wondering why you're using a fake username and nationality.

Kind regards,
 

  

Hello MR. G

 

You made the same post on another forum some time ago which i responded to,so let me do it again in here...

1.Yes you have interpreter, but the medical staff which is actually doing the operation aren't too good at english to say the least.

2.Now regarding the music. I let them play it just because didn't want to be a dick and thought they might appreciate that and do a good job on me. But everything (including laughing about something in Turkish throughout ) was very annoying and ,apparently from my end results, this unprofessional behavior isn't helping you do a good job on your customers.

3.Now what new photos do you need? These photos are after 12+ months have passed. Do you expect new hair to magically appear in my transplanted regions? If you need new pictures just let me know.You can marvel at the "amazing" job that you did,because the hair is looking even worse than just after 12 months post operation!

4.Actually I shared everything about the procedure and our exchanges,including that you offered a free retouch,but as i stated in my opening post, i won't be foolish enough to go for transplantation in your clinic again, since obviously from my results you don't know what you are actually doing. So free retouch for what?

5.You are saying "a complete refund without an in-person examination isn't really an easy thing" . So what do you want me to do, come to Istanbul? This is not my mistake, you did a horrible job! If you need in person examination, come to my place and do that any time you want. But, just random people,who don't know too much about transplantation, can see, from my posted pictures, that end result is horrible! It's just mind boggling to me that after doing just the most terrible job you could possibly do, lying about the graft count and trying to deceive me after 12 months saying "We've evaluated your file and saw that you got many new hair" (second attached screenshot from your post) you still trying to put the blame on me ! Shift hair transplant is just an embarrassment !

6.Now, i didn't get my operation at a discounted price, this was the price at the time and for some reason you just increased your prices some time ago. You gave me a free stay at hotel when i said,that i will be doing a review after procedure.Thats true.The puzzling thing is how could you do such a terrible job knowing that i will be writing a review later on... You should be motivated to do your best, but probably because the operation team just lacks the skills, you just can't...

7.So you're telling me that asking for a refund is a blackmail? To you doing a horrible job and failing at your work is reasonable? You don't think you should own up to your mistakes? In fact i should not only be asking for a refund, but for you to pay for my second transplantation to fix your work... Don't think that's fair?

8. Also from your second added screenshot attachment everybody can see that you try to deceive me by saying "We have evaluated your file and concluded that you got many new hair" as if trying to convince me that these results are good! So good job at "stabbing yourself by your own hand" ! Lack of competence - top notch,congratulations !

9. Now to respond to you having issues with my username or nationality. So you think privacy is not a thing? I can't create whatever username i want?It just has to be my full name?Do i need to put my exact location too there? If you were a credible company you should understand that some people don't want everybody to know that they did hair transplantation and it's the persons choice if he wants to share it or not.Now lets jump to nationality... You're judging nationality from the username on the forum? My username is IrishmanNot ,which means I'm not Irishman (notice "Not" at he end of username) ,and i came out with it because of my hair color ,which looks kinda Irish,but i'm actually not. Now should i explain backstory of my e-mail too,because ,you know, also not my real name and nationality there? Seems pretty pathetic and desperate to try to attack somebodys username on the forum. I think this tells a lot about you and your company...

Now could i get a response from you too?

A. Why are you lying to people about the graft count?As i said i calculated 1600 tops and you wrote in the certificate 2280.

B.Could you provide us the name of the "doctor" who does the operations?For some reason on another forum you kept quiet when we asked about it. Could it be that shes not actually a real doctor and you're deceiving people on this one too?

 

Side note,can see that my google review ,about you, for some reason is gone. Don't know how you managed to sneakily remove it,but will try to post it again.Thanks for letting me notice it.

[IrishmanNot]

10 hours ago, Egy said:

Interestingly, it is clear that unfortunately, sometimes forums such as these are used by patients unhappy with their result, in order to blackmail clinics for a refund, this is also demonstrated by the fact that @IrishmanNotonly registered to publish this review and which hasn't logged in since then, besides the fact that this is evident by reading the screen shot you posted.

You blame me for asking for a refund? I actually think not only should get my money back ,but they should pay for my second procedure. Since not only they just failed at their job,but they ruined my hair in the process. 

Also you think i should keep this experience for myself ? Just let them be and do what they do?

I definitely registered to publish my hair transplantation at " Shift hair transplant " review. Are there any other reasons why should i register on the hairrestorationnetwork ?

Haven't logged in since,because my created thread didn't have no new messages.That is till today ofcourse and here i am logging in again...

[Melvin- Admin]

1 hour ago, IrishmanNot said:

You blame me for asking for a refund? I actually think not only should get my money back ,but they should pay for my second procedure. Since not only they just failed at their job,but they ruined my hair in the process. 

Also you think i should keep this experience for myself ? Just let them be and do what they do?

I definitely registered to publish my hair transplantation at " Shift hair transplant " review. Are there any other reasons why should i register on the hairrestorationnetwork ?

Haven't logged in since,because my created thread didn't have no new messages.That is till today ofcourse and here i am logging in again...

Posting specifically to coerce a refund I don’t feel is moral. Now, fair enough, if you wanted to share a negative experience regardless then I’m all for it. But I have the feeling you would remove the review, if you got the refund. So really it comes down to money. I could be wrong, but that’s certainly the impression I get based on what’s transpired. That is no way defending the clinic, of course, any clinic that offers a guarantee isn’t being honest or ethical from the start.

[IrishmanNot]

51 minutes ago, Melvin- Moderator said:

Posting specifically to coerce a refund I don’t feel is moral. Now, fair enough, if you wanted to share a negative experience regardless then I’m all for it. But I have the feeling you would remove the review, if you got the refund. So really it comes down to money. I could be wrong, but that’s certainly the impression I get based on what’s transpired. That is no way defending the clinic, of course, any clinic that offers a guarantee isn’t being honest or ethical from the start.

I don't think anybody would be okay,with the results i got, to say the least....So me asking for my money back,i don't see nothing wrong here.Refunding would be a bare minimum what a respectable business would do. I think taking things to court and getting a compensation for all the damage would be more appropriate ,but of course these companies can do whatever they want and avoid all repercussions...

So even before posting the review i knew the refund is doubtful. I'm sharing my full and true experience in detail here. Maybe somebody is considering Shift hair transplant and my review can help them out. If i got refunded i would leave this thread as it is and just added that company at least refunded me and owned up about their wrong doing...