No. I haven't had a surgery with her. But, I am going to soon. I found this particular thing when I did my due deligence on her. Trust me, you would forgive the communication gap if you know what she was going through. I don't want to elaborate or say what it is here. Because, it is not my place to. It is her private matter. It wouldn't be right for me to talk about it in a public forum. A little investigation of why a highly regarded surgeon would suddenly be aloof and indifferent would tell you things. That curiosity is how I found it.
The only reason I brought this up here is because, I came across a few threads of people who ve done their surgery with her and have complaints about it and about her disappearance, was almost on the same timeline. So, I did a little digging. When I found it, I thought I should clear her name and let you people know there is a good reason in her defence.
But all said and done, you have all the right to question the dead end emails. You are the consumer. You received a service. So, it is your right. Her staff should have made contact with you guys and have had a correspondence when she was not in a space to do so. Or, at least now that she s back, she could have cleared up the back logged emails and correspondences. I don't know why that has not happened. Again, it is not my place to speculate.