With all due respect, I suppose, we, as his crew and the doctor himself, are entitled to have some questions and comments on what you have expressed about your experience with us in Turkey.
First and foremost, considering the fact that his first degree cousin had a bad traffic accident and passed away on the second day of your surgery, what kind of professionalism were you expecting and felt dissappointed ? Much as, his work is exceptional, he is a human being after all. All in all, your surgery had been planned to last two days anyway and it did.
About your expression of him "rushing" to finish your surgery, we must remind/educate you that for 20 years he has been transplanting up to 700 grafts per patient per day, how can we say that he needed to operate too fast to finish just the 650 grafts you had on your second day which was actually your third day due to the afore-mentioned iconvenience.
Secondly, in order to be able to evaluate the doctor, the staff and the way we operate as "careless", we think that you should attend or witness more than one surgery. We sadly observe the situation that a person with an experience of one surgery could poorly evaluate another person with an excellent reputation around the world with over two thousand successful surgeries. However, we can proudly claim that it would take more than one "careless" comment to create a false perception on his reputation. By the way, we are aware of the fact that it wasn't your intention to hassle us but you should have been more conscious about how your not very objective and accurate comments can falsely affect other hair loss patients.
Thirdly, as a person who is very concerned about professionalism, we feel the urge to criticize you since it seems very confusing to us that you preferred to share your bloody photos that you took yourself with your mobile phone at your hotel instead of sharing the photos (pre-op and post-op) that we took and sent you after we cleaned and sterilized your head. Dr. Keser is very sensitive about these kind of bloody and amateurishly-taken photos being shared on this kind of platforms.
What has been written above has been written because we believe that the site members deserve to hear our side of the story as well.
Sincerely
Fatih Acar
Dr. Keser's Translator