I have had hair transplants and other procedures done with Dr. Houssock over a year ago, and I have been really unhappy with the results of all these procedures. Dr. Houssock has a lot of confidence and she can be really fun in the consultations, which makes you feel secure and confident with the procedures you have chosen with her. This is great if you end up happy with your results, however if you are not, she has a way of making you feel like its your/your body's fault that your results didn't turn out great. It was clear that she wont ever admit it was something done on their ends. With the transplants, the office only spends about half the day on the procedure, while many other reputable places will spend a full day doing it - this is because there are some small short cuts, etc. that can be taken in transplants. Sadly I only discovered this after but encourage everyone to do that research. Secondly, the staff/assistants at the office have a tendency to provide medical answers/instructions, even though they are clearly not in a position to do so. I had several follow up questions I called about in my post-op days and instead of allowing me to ask Dr. Houssock, the assistants answered directly. In my post-op visit with Dr Houssock, I asked the same questions and was given a very different answer - Dr. Houssock even laughed that I had done what I did (as instructed when I called). Lastly, I asked the office not to mail anything to me that had their logo/info clearly on envelope - I had this discussion several times and with several people to ensure they wouldnt. And then I still received a big envelope w/ their info and logo all over the front. I didnt even get so much as an "I'm sorry" when I called the office about it but I think privacy is something they should take more seriously.