Sorry for the late reply, I was keeping quiet because Chris was working with me.
I'm 95% sure it was him or a representative of the clinic in this post. I emailed him politely asking for a refund and he mentioned my bad review in this post, but would refund me if I posted no more bad reviews. A while went by and I emailed him to see what was going on. He refused a refund at this point and offered scar revision only. I argued with him for about a week that he's overlooking I have no results, I'm still out money, I can't take time like that off work, etc. He again agreed to refund me, didn't hear from him again.
I emailed him to see what was going on, no reply, emailed him last night again and he told me to stop emailing him "you don't write bad reviews and get your money back". I kept my end and wrote nothing bad until now, I even told him I'd go back in this post and update that I'd been refunded.
This clinic has truly been a nightmare and I hope no one else has to go through what we did. These people are deceitful pathological liars. I wish I could post the emails, but he threatened a lawsuit if I did. I'm not going to cross that line until I speak with a lawyer.