California

4 minutes ago, watterot said:

Hi California,

If you have indeed had a conversation with Dr. Bhatti then I'm surprised there is any scope for confusion. I was clear in my mail (prior to posting my thread here) that I will be sharing my pictures with other doctors and seeking the views of forum members here. I would really encourage you to go through the entire mail exchange between me and Dr. Bhatti over the last six months (if you do indeed have access to it). It will give you an idea of how he has not given me an honest answer to why the spot have left. And I have been asking him since the day after the procedure. 

Hair transplants are no guarantees of course. But the support I have been given has been atrocious. In my case, simply being honest and upfront about why such a decision would have helped me. Instead Dr. Bhatti simply resorted to one liners - shortage of grafts, keeping taking finasteride and growth will come, etc. You're a HT veteran yourself, how would you feel if the doctor told you that he fell short of grafts when indeed he planted 1100 graft in the crown after leaving the area bare? And not once, but multiple times. 

I may still go and visit Dr. Bhatti for a review, but I'm honestly in no position to let him operate on me again. I respect his 'no refunds' policy and I have no intention of pushing for it.  I have started planning ahead for the next procedure and I just want to move on with my life at this point. 

I understand you're his rep and I have no interest in anyone 'bashing' him. I only speak for myself and my experience in dealing with him and the clinic. Since I was his patient I wanted nothing more than to see him be successful. But you should ask yourself why people on this forum have been so critical of him off-late. This is not a question of a few "not-so-good" results. Dr. Bhatti too should go over this forum and evaluate how can do support his patients better. Or at least be honest and upfront when mistakes are made. As they were in my case. 

Regards,

Hi Watterot,

Thank you for a very fair and well balanced post. I am not privy to the email exchange between you and Dr. Bhatti. Being Dr. Bhatti's Patient Advisor does not mean that I have to defend every action of his. It seems that you did not get the kind of support from the Clinic that you deserved as a Patient. There can be and should be no excuse for that. I can only apologize on the Clinic's behalf at this point and make sure that the Clinic works harder to provide the customer service that we have always prided ourselves upon. Seems that there is definitely a room for improvement here. 

As I mentioned before, I am not here to justify why a spot on your scalp did not get planted. However, I am glad that you are considering going back to Dr. Bhatti for a follow up visit. I hope and pray that you are able to achieve your HT goals and aspirations, with or without Dr. Bhatti. 

From our Clinic side, I can commit to you that we will support you the best we can, should you ask for it. That is the least we can do for you and our other Patients. 

Please feel free to send me a PM if you need my help. I will be on standby.

Best regards,

California

Melvin,

I honestly feel that this thread has become a breeding ground for "free for all....bash Dr. Bhatti" . Questions are being raised about Dr. Bhatti's  competence as an HT Surgeon and even his membership on this forum here. Recently, this forum was even accused of corruption. When I asked for proof, nothing....silence! Talk is so cheap. Accusations are easy to throw around. A few "not so good HT results" are being used and abused to put pressure on this highly reputed forum to act against an HT Surgeon, who has been a highly reputed Surgeon for the past 28 years! Keep in mind the fact that many of film stars from Bollywood and the Pollywood (Punjab film industry) make Dr. Bhatti their first choice for HT. These are folks for whom cost is not an issue......the end result are. Food for thought!

-------------------------------------

watterot, we hear your concerns loud and clear. Here is what I am a bit confused about. As per Dr. Bhatti, you are in constant contact with him via email and WhatsApp. You have agreed to come back to the Clinic after the lockdown is over in India (after June 1st) for a follow up visit. Is that not the case? If yes, then I would humbly request you to not make a final judgement on whether or not Dr. Bhatti is willing to back you up and take care of your HT aspirations. I agree with you that there is a spot that didn't seem to get any grafts planted. I am not a doctor and won't try to justify anything. From a layman (who also had 4 HT procedures done) point of view, maybe a better plan would have been to just focus on the hairline and the mid-scalp area and leave the crown for a future time (if and when you chose to do that).
------------------------------
JayLDD, you have said, "I don't say this lightly, but I am 100% sure that if I trained for less than a month I could produce equivalent results". Really? Well, I wish it was so easy to become a doctor and a surgeon. So, going with that logic, if you train for 2 months, then you might be able to do a heart surgery or a brain surgery. Right? You are talking "lightly" about a Surgeon with 28 years of plastic surgery experience and thousands of successful cases. A few 'not to good results' and 'anyone' can do a "better" job than him! Let's ALL become Surgeons.....takes just 1 MONTH!!!
--------------------------------
Badresults....quoting you, "Also, when you tell the patient rep, that you would lodge a report for criminal case, they can even suggest you its not a good idea, because in India it is known that everyone can get away by paying money to the authorities".....
YOU KNOW THAT THAT IS NOT TRUE. So, unfortunate that you decided to twist my words. After speaking with you over the phone for over an hour, this is what you got from that conversation? Why the untruth? Did I not repeatedly tell you that you should do what you think is good and feasible for you. You said that you would like to file a police case and I said that you should absolutely do what you like. In passing, I shared my opinion about the legal system in India (IN GENERAL). Now you make it sound as if I was trying to discourage you from doing whatever you would like to do. So, for the record, PLEASE GO AHEAD AND DO WHAT YOU THINK IS GOOD FOR YOU AND FEASIBLE FOR YOU. PLEASE. WE LIVE IN A FREE WORLD. YOU HAVE THE RIGHT TO DO WHAT YOU THINK IS GOOD FOR YOU.

-----------------------------------------
Yake, you said, "Bhatti needs to improve his work as he is neither offering refund nor giving free repairs". 
With all due respect, I have to disagree. We offered a full "redo" (not just repair) HT to Badresults. He decided to decline that offer (I respect this opinion and reasons for doing that). We were not able to offer a refund (as would be the case with 99% of reputed HT Clinics, worldwide). So, the assumption that we are not willing to backup our Patients is not accurate.

All the best,

California

8 hours ago, Badresults said:

Ok I hope you get your results and it doesn’t turn out to be like mine. 
 

@California  This patient of Dr.Bhatti was given the same full anaesthesia as what I told you. When I told you how a general anaesthesia was given to me, you told me Dr. Bhatti would have never done this and he is sticking to what he said, so myself and this patient is lying? Also I came across the link below where another patient mentioned that he was given the antibiotics which turned out to be general anaesthesia. I would not want to discuss on the other part of that conversation but you can take a look yourself at what the patient told.

 

Hi Badresults,

Really?! Did you read through this entire thread (that you have posted here?). All the ranting about $200 or so being charged for a hotel stay? NO pictures to show anything! You really find this whole thing credible? I don't. 

Regarding the "general anesthesia" part, I know for a fact (and checked again with Dr. Bhatti as recently as last week), our clinic does NOT administer general anesthesia to any patient. We all react differently to medication. I know folks that get knocked out by 2 benadryl tablets. Other folks can't get to sleep even after taking hard core sleeping pills. Dr. Bhatti confirmed again that we sometimes administer a mild sedative. General anesthesia for a procedure as minor as HT would be a huge risk for any Clinic. This is not a heart surgery!

If a patient dozes off, that does not mean that a general anesthesia was given. Please try to look for the logic here. On this forum itself, there must be hundreds of Dr. Bhatti Patients. Had our Clinic had this policy of giving general anesthesia to our Patients, don't you think that our Patients would have spoken up? Where is the "outrage"?  ........Question begs to be answered why any Clinic would take the huge risk/liability of giving general anesthesia for a procedure like HT? What could be the "motive" behind that? To "switch" the HT Surgeon? To "cheat" on the number of grafts? .......the conspiracy theories could be endless......the wilder the imagination.....the more ridiculous the possibilities..........right? 

I wish you all the best.

Regards,

California

2 hours ago, sunnybadhair said:

Hi California. With all due respect, you commented on my post, without knowing the full facts and you fabricated to truth...

Also, you advised on the badhair post that you had been away, due to personal reasons but as I advised I have seen you commenting on another post since and on the bad hair post, your response was that you would get back to me...well I’m waiting and now you’re backing down as you have been exposed. Simple question I asked you...who told you I had not taken the medicine or did you just make this up? due to the fact you’re ignoring my questions, makes me come to the conclusion you’re lying. Simple, if you deal with pure facts, then there wouldn’t be a problem.

as for a constructive conversation...your dr one minute thinks my hair transplant was a success and the next minute he feels I need an additional 500 grafts free of charge?! How can you have a constructive conversation with someone who is constantly changing their mind and as I have already advised, I wouldn’t trust your or your clinic to assist me with my hair issues, again you haven’t answered a simple question I have asked you, which I very similar to bhatti, who couldn’t explain why my 2 transplants had been a failure, instead offering a free top up, which more than likely, going from past experience would have been a failure.

I guess you have made up your mind to stay focussed on accusations and insults. I do not need to "fabricate" anything. Wow!........"exposed"........doing what? .....Mr. Sherlock Holmes? I had been away from this forum for many months. A post or two in 4-5 months does not prove that "I was here". You are welcome to believe what you want to believe. I really do not have the time to go on this back and forth with you. 

As Melvin has rightly asked you to do, please post your pictures (when possible and feasible) and then let the community have a discussion on how your HT results can be judged. Until then, if you choose to keep up with your insults, please be my guest. But I hope you do not expect me to respond. 

I wish you all the best.

Regards,

California

35 minutes ago, sunnybadhair said:

California? Have you managed to work out your next excuse for ignoring me again! I have asked you a question about why you’re fabricating the truth and you have finally responded with this pathetic excuse, when I can see on your profile you have been active and on top of that, you have the ignorance to reply to users who are commenting on my post and try and protect Bhatti’s rep, yet you still haven’t responded to a question I have asked you around 6 months ago?!? You service is almost as poor as the doctor you represent. 

Hi Sunnybadhair,

With all due respect, using a condescending tone and insulting others does not help anyone or anything. I had mentioned in my post that you are not taking finasteride and you had responded by saying that you did take it for 6 months as was prescribed by the Doctor. I stand corrected. Whether you were advised to keep taking it long term or not, I do not know and hence do not want to comment on. Not sure where you found me "fabricating the truth". These personal attacks come across in bad taste and frankly do not deserve a response because I would like to stay within the limits of decency. 

I would encourage you to have a constructive conversation on how we can help you in achieving your optimal HT results that would make you happy. This bashing, personal attacks and insults are not productive.

Thank you,

California

UPDATE:

I got in touch with this Patient (Badresults) a few days ago and we spoke over the phone for over an hour. We had a very cordial conversation. He listed out all his grievances and I patiently listened since that was the least that I could do. I do agree with him that he had to go through a lot of pain and suffering because of the wrong/bad actions of our ex-UK Rep. That stays. We cannot ask this Patient not to feel bad about how that person treated him. I assured him again that our Clinic had severed all ties with this Rep as soon as we found about what he has done. 

From my side, I tried my best to assure him that we (Darling Buds Clinic/Dr. Bhatti) had absolutely NOTHING to do with the actions of that one person. That this is the first time in my 11 years association with this Clinic that such a crazy thing has happened. It is a sad and heartbreaking. 

I have already issued a public apology to this Patient for all the troubles, embarrassment and awkwardness that he had to go through due to the actions of one rogue rep and I apologized to him again during our phone conversation. I requested him to not hold a grudge against Dr. Bhatti for this since he had no role to play in this. I personally am proud of Dr. Bhatti's honesty, sincerity, integrity and his concern for his Patients. As mentioned before, I do not need to "sell" Dr. Bhatti to anyone. Whether I continue to work with him or not, has no effect on my financial situation. Money is not a factor here.

After speaking to this Patient, I communicated with Dr. Bhatti. We went over all that has happened so far. Dr. Bhatti said that what that rep did to this Patient has caused him grief and anguish on a personal level and he would love to do his best to try to make it up to this Patient.  He said that he is more than happy to take responsibility for this Patient's HT results and would gladly offer him a complimentary redo (not repair) procedure without putting any cap on the number of grafts. Basically, whatever it takes to help the patient reach his HT goals. He is not able to offer a refund as such practices can potentially open flood gates with every patient that feels that their HT result was less than optimal, demanding a refund from his/her HT Clinic. That could be game changer for our clinic and other clinics out there.

I spoke to the Patient again today and conveyed Dr. Bhatti's offer to him. He turned the offer down and said that if he is not given a full refund, he will want to pursue with legal actions against the Clinic. I told him that he is welcome to follow any course of action as he feels is feasible and beneficial for him. I had really hoped that we would be able to reach an amicable solution here but unfortunately, that did not happen. 

I wish this Patient all the best. He has my phone number now and I asked him to feel free to ping me anytime, if I can help with anything.

Best regards,

California

GNXI,

I shared over 2 dozen videos of our Patients and you still climbing up the same tree! I took time to answer each and every "assumption" of yours and still NOTHING. Did you READ and WATCH?

I called you out on your false accusations (read lies) TWICE and you gave no response (forum corruption allegations). What does that do to your credibility? You make things up and then don't back them up.

Not willing to engage in this back and forth with you. Start by backing up your accusations with some hard facts and then we will talk. Until then, I wish you all the best.

Regards,

California

Lol u post (1) example of a comb-over smh not surprising. Howbout this..... u post (10) examples of Dr. Bhatti performing 5000+ grafts successfully. (10) should be easy since he's performed thousands im told. Erdogan posts them monthly!

In the meantime I've gone just back (9) pages for Bhatti and randomly picked (5) examples of a typical Bhatti HT's. These are examples of Dr. Bhatti and his modern day "Plugs" AND I posted (5) examples from a truly qualified surgeon being Dr. Erdogan where the grafts are played together to give the patient the density he's looking for! And btw I only went back (2) pages for Dr. Erdogan's examples and most of them were 5000+ grafts.

Bhatti doesn't perform large graft operations cause he doesn't have the skill to do so and he knows if he placed his grafts that far apart to achieve 5000 grafts he would run of out scalp!

The difference in skill is NIGHT and DAY!!!!

Hi GNX1,

I hate to hijack Sunnybadhair's thread. But you leave me no room not to respond. 

As expected, you make wrong and ridiculous accusations and when you get called out on it, you conveniently "side step" and choose not to respond. Let me remind you one more time what you said:

1. Accused this forum of corruption by saying that forum members that criticize Dr. Bhatti, get banned from this forum. I asked you for one name and you didn't give any. Why am I not surprised?!!!

2. "FEW" moderators of this forum had their HT done with Dr. Bhatti (and hence the presumed bias towards Dr. Bhatti)

Don't worry.....I don't expect you to back up your false accusations. What is not true is not true. You can try to play a Goebbels here but that won't work. 

Now, let me response to the rest of your "facts/beliefs/assumptions/misconceptions":

You said, "

"I see the excuses about thin hair and miniaturizing scalp and the need for all these drugs

its a bunch a BS! " And he doesn't do 5000 grafts procedures because he would run out of sclap"

13 hours ago, GNX1 said:

Bhatti is like the "Bosley" of India smh. Sorry for ur poor results OP but I've been here a very long time. Long before Bhatti

and I can tell u his work is poor and always has been. His graft placement is too far apart and when they don't take it looks really bad. He is not 

someone I have ever recommended to anyone ever.  Sorry if that offends ppl but if anyone wants me to post up some evidence id be glad

compare Bhatti to Erdogan or half a dozen other HT doctors but anyone can search for themselves.

 

In the past anytime someone would criticize Bhatti they would get banned lol cause a few of the Moderators had HT's from him but the truth

is his graft placement is too far apart and therefore the patient never achieves a dense HT. IMO its a level of skill that he lacks. 

 

He doesn't perform really big HT's with much success either. Post 10 of Bhatti's patients and 10 of Erdogan's patients and I bet I get all of

them correct as to who's who. He's cheap and performs mediocre work at best. He or any of his

forum promoters will never admit they just aren't that skilled. I see the excuses about thin hair and miniaturizing scalp and the need for all these drugs

its a bunch a BS! Don't go back there even if it was free. U only have limited donor supply.

 

Hi GNX1,

Wow.....way to be the judge, jury and the witness! You have been on this forum longer than most folks (2001) but Dr. Bhatti has been a world reputed HT Surgeon way longer than that. If we go with your logic/philosophy/rationale/assumption etc. then Dr. Bhatti should not have been in business. RIght? If an HT Surgeon is as bad as you would like us to believe, how did he manage to not only survive but actually thrive in the HT world?.....go  from one HT Clinic to a full fledged hospital? Are you saying that the thousand of Patients that put their faith in Dr. Bhatti are naive, ignorant or not smart enough? 

You have come out with guns blazing against Dr. Bhatti and I am trying to figure out why? You have basically accused this reputed forum that prides itself on being an unbiased Patient advocate of corruption! Can you please name one person that got banned on this forum for criticizing Dr. Bhatti (and not for breaking the rules of this forum)? Talk is cheap....slander doesn't take much.....does it? You say that "few of the HRN moderators had HT's from him".....let me help you get your facts right. ONE forum moderator, David got his HT done with Dr. Bhatti. He went all the way from the US to India to get his procedure done. You do realize that the moderators of this forum do know a thing or two about HT's ....right? So, David after being a moderator of this forum for many years and knowing the HT business much better than you and I (most probably) would just close his eyes and fly to India to get his HT done by a "bad HT Surgeon"? Wow......what logic......!

We are blessed that we live in a free country but with freedom comes responsibility. Unfortunately, your comments are very offensive against Dr. Bhatti and against this forum. Since you are a "veteran" here, you might remember that Dr. Bhatti was made to go through all kinds of "tests" before getting recommended on this forum. He earned his place here and did not get it handed to him on a plate. 

You say that Dr. Bhatti's "graft placement is too far apart"......I just added the pre-op and post-op pics of a random Dr. Bhatti Patient here........please take a look and see for yourself. How much "closer" would you like the grafts to be?........HT is not a perfect science and it is definitely NOT a "one size fits all".......

I do hope that you will think twice in the future before bashing someone. It is not nice and it is not fair. 

I wish you all the best. Stay safe.

Regards,

California

Hi Badresults,

First of all, let me take the opportunity to apologize to you. A sincere, heartfelt and, unequivocal apology. No one deserves to go through what you had to go through. I wish I could take it all back. Coercion, intimidation, threats, and blackmail are not acceptable in any industry and not at all acceptable in the medical industry. The trust between a patient and his/her doctor is sacred and should always be respected. 

I hope that you will believe me when I say that I was not at all aware of all the mess that was created by an individual who used to  be (not anymore) associated with our Clinic. When I came to know about all this, my 10 year long business relationship with Dr. Bhatti gave the confidence that he would never be involved in something like this. I still asked Dr. Bhatti for his response and his exact words were, "this has caused me a lot of personal anguish and put my hard earned reputation at risk". 
This individual was associated with our Clinic and his actions made us all look bad....even though we had absolutely nothing to do with it. He made some really  bad decisions in his own capacity. That said, a wrong was committed. What is wrong is wrong. Justifying a wrong makes it even worse. 

For the past 20 years, we (Darling Buds India/Dr. Bhatti) have prided ourselves on the fact that we always take care of our Patients with honesty, integrity and professionalism. You won't find a lot of "unhappy Dr. Bhatti Patients" out there. Not saying that every HT procedure is a stellar success but we try hard to reach out to our Patients and make sure that we never give up on them. We back them up with whatever it takes to help them reach their HT goals. 

We do not want to treat you any differently. You have already suffered a lot and we would love to do our very best to take care of you. Discussing this issue on a public forum is fine (not asking you to stop posting here) but it doesn't solve the main problem. I would love to work with you and see what we can do to help you. I am requesting an opportunity to talk to you via phone, WhatsApp, Skype, Zoom or any other platform that you might prefer. I have no intention to coerce you to do anything that you don't want to do. I just want to connect as a friend and well-wisher with the goal of making things right (as much as humanly possible)
I am asking you to either DM me your phone number and your choice of communication or I can send you my phone number for you to reach out to me.
I look forward to hearing back from you soon.

Best regards,
California

11 minutes ago, BaldingEagle1 said:

Cali, on Dr Bhatti’s response on another post, he said he is in charge of other things and his responsibilities were changed, thus stating the said rep was still hired. 
 

that’s what drove me to butt in and that ridiculousness. As long as we both agree that the said rep who does these types of behaviors get completely cut off, I’m good. If not, that’s where the problem lays.  

Glad to share Dr. Bhatti's comments on the other post here :

(Dr. Bhatti's comments listed below)

I have already given my end of the story to the Administrators here.

I will answer relevant to the questions you have put forth and answers to which I presume have already been conveyed to you. 

But for the benefit of the forum members let me reiterate-

1. Shera had complete access to mails concerning his jurisdiction as rep. But once its in my basket, he has nothing to do unless they need to be followed up. If there is a follow up I wish him to do, he already has all data. You cannot expect me to be doing surgeries and doing all the office work unassisted and then answering here as well. If there is an enquiry from US it goes to the US representative and so it is for Israel/Middle East and Australia. They comprise my office staff and get paid for it. This is how all offices in this industry work and is absolutely legal, not only in India but in every country in the world. Yes, if he were not working for me, and if he were a random person and I shared valuable patient information with him, it would have been completely illegal.

2. Shera is no longer the international representative at Darling Buds. Also his privileges have been revoked on this forum as well.

3. There is no shirking the responsibility for any result- good or bad. It is completely mine. I never said otherwise.

Remaining answers have been furnished already.

I will continue to hope you do not take legal recourse but give us a chance to serve you to your best interest.

Regards

14 minutes ago, BaldingEagle1 said:

What is up with you representatives and the term “do you want the clinic shut down?” No I do not. I do not have any biased views. 
 

I know dr Bhatti has had many successful cases. Unfortunately this wasn’t one of them. 
 

that is not my concern. Why is this so hard for you to understand? The issue is the threats of blackmail. No rep, clinic, moderator should stop unbiased reviews on a forum. A patient will post their experience for others to read and they will decide upon reading a compilation of results and experiences from many members. 
 

also, whether you like it or not, the world doesn’t work that way. Reps that represent a dr or clinic actually do represent them. It doesn’t matter what you nor I think, as readers on here hold the same view point as I do, based on the replies you’ve been getting talking about the blackmail. I’m just trying to make you aware of the gravity of the situation. 
 

I call a spade a spade. I’m unbiased and I will gladly comment positive things when I see it, at the same time I’ll call negative things when I see it. anyways I said what I had to say. 

Thank you for your way more balanced comments here. And I agree with everything that you said here. Under no circumstances should unbiased reviews be stopped or censored. Any threats and intimidation to the reviewers is totally and utterly unacceptable. Reps do represent the clinics and are expected to showcase and follow the protocols and policies that the Clinics have in place. These are all facts that no one can/should refute. But going back to my original example......after representing Dr. Bhatti for 9 years, if I decide to go rogue and do something really bad, what recourse would Dr. Bhatti have besides firing me? Can he come after me in the US courts? Can he get me prosecuted? (maybe, depending on the severity of my actions). Please, do keep in mind that Dr. Bhatti is based in India and fighting legal battles in foreign countries/courts is not that easy. I do not want to erode the gravity of the situation even for a second. You and I are in complete agreement there. What is wrong is wrong and justifying a wrong makes it even more wrong. 

I appreciate you calling a spade a spade. That is the way it should be and I respect that. I do want you to consider that if something happens one time in 20 years, that can only be considered as an anomaly (even a really bad one) and not a company policy. 

Thank you,

California

47 minutes ago, BaldingEagle1 said:

This is not how the world works and most states do not have those laws. 
 

might want to rethink that logic. 
 

Generally, an employer can fire you for having a personal website or blog that it deems inappropriate, with very limited exceptions. Even if you have a non-work related website that you don't access from your office, employers can fire you if they feel the content on your personal site or blog is offensive to them or to potential clients, or reflects badly on the company.

the least you could do is do research about a talk rather than blatantly throw ridiculous statements like “if I represent a clinic, and I mess up, Blame me, not the dr”

 

a doctor or clinic hires a representative to REPRESENT them. The good and bad. 
 

it’s funny how you don’t even know the definition of your “part time job”

 

since research isn’t your cliche, lemme google it for you:

“Company Representative means the person or persons at the time designated to act on behalf of the Company by written certificate furnished to the Issuer and the Trustee containing the signature of such person or persons and signed on behalf of the Company by its President or any Vice President.”

anyways I’m looking forward to your response where you will dodge my point and go on a nonsensical circle. Readers on here are smart so all you’re doing is giving us a good laugh. I’d advise Dr Bhatti to reconsider his tactic as many international patients like me use websites and forums like this to research and seeing these types of behaviors def turn us the other way.

 

”warm regards”,

 

internet user

Hi Balding Eagle1,

Unfortunately, you chose the tone of your post to be condescending. You made the "judgement" that research is not my cliche and offered to google the definition of a company representative for me. Just for the record, I have bachelors degree in Engineering and a Masters degree in journalism and public relations. So, I can assure you that I am fully capable of researching and googling!

Beyond the insults, I still do not understand what you are getting at? A Clinic which has been in business for 20 odd years, has thousands of satisfied patients worldwide, is well respected among the Patients and the medical fraternity, is the recipient of dozens of awards of excellence in the country of it's origin, is recommended by all the major hair restoration forums worldwide...........ends up having one of it's reps (out of many reps that represent this clinic) take some really bad action......mind you this has happened the very first time in 2 decades.......The Clinic takes action against the rep as soon as they come to know and severe all ties with him. NOW, what else would you like to see which is not "dodging your point and going into a nonsensical circe"? Would you like to see the Clinic shut down? Would you like the dozens of employees working for that Clinic to lose lose their jobs? Would you like everyone associated with that Clinic to suffer and get penalized and punished for the action of one rep, who made a really bad decision? Please let me know what "you" would want to happen here? 

From our side, we did what was right. I hold on to the conviction that the action of one employee cannot be a reflection on that company. If any company has policies in place that are not ethical, moral and fair, it won't take 20 years for the clients/general public to find out. After representing Dr. Bhatti in North America for about 10 years now, if I have NOT had a single instance of treating a Patient unfairly, what does that tell you? And believe you me, I have dealt with some unhappy Patients too. Same goes for our Clinic reps in the rest of the world. Some folks here are hell bent to use this issue to bring down Dr. Bhatti........going with that logic, the NSA should have been shut down and disbanded after Edward Snowden passed on the classified information to Wikileaks!!!

Thank you,

California

 

34 minutes ago, bruce90 said:

lol I know this is no laughing matter but Shera could work for the mafia. I bet he would be the perfect employee... I can imagine him threatening to break your legs if you ever said anything bad about Dr. Bhatti.

But in all seriousness stuff like this is what makes people afraid to do hair transplants in countries like India and Turkey. I believe Melvin was saying something in another thread about how Turkish clinics are notorious for trying to censor their own patients. Stuff like that doesn't sit well with me which is why I'm probably going to avoid going to any clinics in these countries.

Hi Bruce90,

As per the Patient, these incidents took place in the UK (and not India). Thousands of HT Patients go to India every year from all over the world. After their results come in, they pass on the word to their family, friends and co-workers. My next door neighbor in California got his HT done by Dr. Bhatti 3 years ago. Since then he has referred at least 10 of his friends and family from the US and Canada to Dr. Bhatti. I get to see my neighbors great looking hairline every time I see him driving one of his cars (he collects cars) or playing catch with his son on his driveway. The previous moderator of this esteemed forum (before Melvin) David went to India to get his HT done with Dr. Bhatti. He shared his entire happy HT journey on this forum. 
Passing a blanket judgment on a Clinic or a country just because of one rogue incident (which should be taken seriously and dealt with appropriately) is not fair in my opinion. That said, I respect your views and your opinion. 

I wish you all the best. Stay safe.

Warm regards,

California 

5 hours ago, Looking for HT said:

Are you saying that all the members on this forum should turn a blind eye inspite of what the person has gone through? 

I am not taking any sides but the doctor needs to take responsibility for Sheras actions and offer a refund atleast. This way the  man can decide his next steps and which doctor to choose.

Its not just a procedure but emotions are attached to how the results will pan out. If you say that Doc Bhatti is great and you may be right, the right thing would be to refund the person as surely he doesnt want to go back to rectify the procedure with Mr Bhatti.

 

Hi Looking for HT,

No, absolutely not. I am not saying that the Forum members should turn a blind eye at this Patient or any other Patient. Every Patient deserves to be heard. I totally agree with you that emotions are involved when it comes to HT results. When a Patient is not happy with his/her HT results, it gets painful and depressing. The point I was trying to make was that the actions of one representative of any company cannot and should not be used to judge that company. Nothing more. Nothing less.

In regards to taking responsibility for an ex-employee’s actions, I have reached out to the Clinic to get more details. I will keep you all posted.

I thank you for your balanced comments.

Best regards,

California 

1 minute ago, sunnybadhair said:

California...tell me something...on my post you commented I didn’t take no post medicine...I replied to you and you have ignored my response. How would you know if I had or hadn’t taken the medicine? I have never dealt with you...I had 6 months supply of medicine from bhatti, which I completed and I even had an additional month of medicines sent to me by Shera...also bhatti only advised me I need the medicine for the initial 6 months and thereafter is optional. So please don’t fabricate and facts and in the future, atleast have the decency to respond to you so called claims.

Hi Sunnyvadhair,

I honestly do not remember making that comment on your post. I will have to look it up. I have been absent from this forum for a long time due to work/personal reasons and if I failed to respond to your questions, I apologize. My intent was not to ignore you. From what I have learned from Dr. Bhatti, we never turn our backs at our Patients.....happy or not happy one's. Again, please accept my sincere apology if I made you feel ignored. Sorry.

Best regards,

California

Hi Badresults,

I feel like I am reiterating what I have already clearly stated in my previous response. But since you have asked, I will take another shot at it:

First of all I'm not sure why are you trying to to explain all the 'positive' stuff about Dr. Bhatti which you've known since 2011. It is more like a damage control effort and hoping that no one should judge @Dr Tejinder Bhatti based on his bad results or what his patient representative @Shera has been doing

I don't need to explain any "positive stuff" about Dr. Bhatti. I shared with the Forum members my personal opinion about Dr. Bhatti after knowing him and working with him for almost a decade. Also, after being his Patient. I cannot control how you interpret my opinion. You are welcome to take it the way you want to take it. You and I both live in free countries and have the right to make up our own minds. Regarding Dr. Bhatti's " bad results", please search his name online (including the search button on this forum) and see what comes up. Yes, out of thousands of good results, there will be a small percentage of "not good results". So what? Does that NOT apply to any HT Surgeon anywhere in the world? Do you know of an HT Surgeon who gives out great results every single time, for decades? In response to your "what his patient representative has been doing".....again, you are making an assumption. You are trying to be the witness, jury and the judge! If Dr. Bhatti and his Clinic were lacking in ethics, integrity and honesty, I would NEVER have associated myself with them. Again, you are free to make up your own mind. 

Now, let me ask you something, I believe you live in the U.S, do you think that if in U.S if there was a similar case where a patient representative threatened, blackmailing a patient and their employers the doctor and clinic  would have just gotten away with an appology and the patient rep would just been fired? That's all, case closed? The Doctor and the clinic would have been hung to dry and they can never practice again and I'm sure you know this. Also, according to Indian consumer rights and legal  he is for sure responsible now.

Yes, I do live in the United States. Actually, I live in the Silicon Valley and so let me use a Silicon Valley example to answer your question. If an employee/contractor of Google or Apple "on his/her own" hacks into some other company/person's network with a malicious intent, that would NOT make Sundar Pichai & Tim Cook, the CEO"s of Google and Apple respectively, personally liable for that employee's actions. I do not think that any court in the US would want to punish the CEO's for the actions of an employee that worked on his/her own and that has been appropriately dealt with, by that company. The action of that employee will not/should not/cannot be used as a "character assassination attempt" against Mr. Pichai or Mr. Cook.  I am not an attorney and can't comment on the "consumer rights and legal" stuff.......but it just makes no logical and/or rational sense. Be it America, India or any other part of the world. 

Also, you should ask yourself a honest question here, would you go back to the same doctor who did a bad result on your first procedure then his team black mailing you and your employer? Would go to back to him for a repair?
 

Let’s say if it’s not a HT surgery now we are talking  and it’s something else, maybe you sent your car for a service and all this happened later on, would you Still send your car to the same mechanic second time?? I think you and everyone knows the answer.

Again, you are attempting to somehow connect Dr. Bhatti and his Clinic with the "blackmailing" accusation. I don't think that that is fair. If our Clinic was lacking in honesty, integrity, professionalism, then don't you think after dealing with our US and Canadian Patients for almost 10 years, I would have run into similar issues? Don't you think that someone during all these years would have spoken up here and elsewhere? Don't you think that those Patients know their rights and would have protested? In regards to going back to the "same car servicer" that was not able to fix your car the first time, most probably, I would not want to go back to that same shop BUT that does NOT give me the right to slander that business and try to ruin the reputation of that business owner. That would be just wrong.....on so many levels. 

I hope that I have answered your questions. I honestly do not want to go back and forth on this. I said what I had to say. I know that I am speaking the truth and nothing but the truth. You are welcome to believe me or not believe me. I wish you nothing but the very best. I hope that you end up getting a full head of hair and that you are able to leave behind the pain and suffering that you have gone through. 

Best regards,

California

12 minutes ago, Abi28 said:

I think the issue here is the blackmailing that happened with another patient, results are not guaranteed and everyone knows that but I have never heard of a clinic blackmailing a patient and contacting their employer and threatening them, that's unheard of.

Hi Abi28,

I just posted a detailed comment which I believe covers the question that you have raised. I am Dr. Bhatti's Rep for North America. If I commit a wrong, that makes it my fault....not Dr. Bhatti's. He would have the responsibility of severing relationship/ties with me if I did cross the line. The Clinic cannot be judged for the action of one employee/rep. No company (anywhere in the world) can function like that. 

I wish you all the best.

Best regards,

California

Dear Forum Members,

I have been watching this thread and not commenting because Dr. Bhatti was handling the responses himself. But now, I have to jump in here. I have been the North America Rep for Dr. Bhatti for many years (way longer than the ex-UK Rep, Shera). I am also a Patient of Dr. Bhatti. I got my procedure done with him in 2011. My association with Dr. Bhatti goes back almost a decade. I researched him for almost a year before I decided to go with him for my HT Surgery. I have met Dr. Bhatti several times in person in India and in San Francisco, California. I have found him to be a wonderful human being, humble and well grounded. During one of our meetings in San Francisco about 5 years ago, I asked him why he was not taking advantage of his fame in the HT world and opening up franchise offices in the Indian metro cities such as New Delhi, Mumbai, Chennai etc. His response was straight, simple and to the point, "I live in Chandigarh. My Clinic is in Chandigarh. If I open franchise offices, I won't be able to perform those procedures myself. My goal is to do take care of all of my Patients myself. I make enough money and don't need to risk my reputation". It was a "wow" moment for me because I had floated a "business proposal" and his response was totally "non-business". I DO NOT need to defend Dr. Bhatti or his Clinic and say things to make him look good. I work with his Clinic on an "extremely part time basis". Thank God, I have a very successful career in the SF Bay Area and am extremely busy. I chip in here only when I can. The reason I spoke up now is that it seems so unfair that so many folks are trying to throw Dr. Bhatti under the bus for something that he never did. I am his Rep and if I make a bad decision/action, that should not be taken as Dr. Bhatti's "fault". Yes, it would be his responsibility to severe his ties with me if I really crossed the line. My fault cannot automatically be "judged" as Dr. Bhatti's fault. 

I have had the pleasure of working with hundreds of Dr. Bhatti Patients in the North America region for almost a decade now. I can confidently say that over 90% of those Patients have  been very happy with their procedure. There have been a few that were not happy and a very few that were very unhappy. For those Patients, I have tried my best to support as much as possible. Being a victim of 2 failed HT procedures myself (both in San Francisco area), I can relate to the pain of a failed HT procedure. Money is one factor here but the hopes that get dashed, hurt the most. Dr. Bhatti has always asked me to let the Patients know that we are always there to back them up and will never give up on them. 

Again, I am requesting folks that do not know Dr. Bhatti to not jump to conclusions. If I had to get another HT done (which I can't now because I ran out of my donor after 4 HT procedures), I would choose Dr. Bhatti as my HT Surgeon in a heartbeat. 

Take it as "marketing or salesy" pitch if you want......but from my side, it is nothing but heartfelt and honest truth. I thank you for your time and hope that you all stay safe during these tough times.

Best regards,

California

7 hours ago, Yake said:

After seeing your post n then this one. I wouldn't even consider dr bhatti even if he offers me surgery free of cost. His work n standards have fallen bigtime and its high time the admin of this network considers removing bhatti from the recommendation list. Well he has all the excuses in his bag to say when his patient has a failed surgery n shifts the entire blame on his patients 

With all due respect, don't you think that your "judgement" is too harsh? For a world renowned HT Surgeon, who has a track record of thousands of HT surgeries, spanning over decades......how can the "work and standards" fall big time? It would be unfair to "shift the entire blame" on any Patient. I have reached out to my Clinic to gather more details for this particular Patient. In the meantime, I would like to point out that a few "not so great HT results" cannot and should not be used to nullify thousands of great results. That applies to any HT Surgeon out there, including Dr. Bhatti.

Warm regards,

California

Lenney,

So happy for you. Your hair looks awesome. Thank you for documenting your HT journey so well. We wish you all the best.

Regards,

California

This Patient got his HT done at our Clinic in 2013, when he was 25 years old. 2356 scalp grafts were planted by Dr. Bhatti at that time. 

Now, 6.5 years later, he is back in our Clinic to get some more work done as he has lost more of his native hair. Patient pre-op, post-op pictures and YouTube link included.

https://www.youtube.com/watch?v=jZtHtZ7Yprg 

Best regards,

California

Hello Forum  Members,

Please note that we had sent our response to Melvin on January 7, 2020. Because out of respect for this Patient's privacy, we did not want to post any case details and/or pictures without proper authorization from the Patient and the Forum moderator. Today, Melvin asked us to go ahead and post the Clinic's response on this thread. So, here goes.......

Copy/pasting below the response that we had sent to Melvin:

4 minutes ago, transplantedphil said:

Advice*

Thanks again, Professor Phil😀