pax

Hi Bill Apologies for the late reply KSL thought I was being unfair previously, even though I raised concerns about them not filling in bald areas with any grafts the week the surgery was done. After my nine month review they said they would redo the surgery only on condition on me removing my previous posts, when I was unable to do this they prepared a statement for me to post on another thread which was to be posted or there would be no redo. Unfortunately it was a big mistake for me to put my trust in them a second time as I now have scarring at the back to go with my patchy result at the front. When I first raised my concerns about this they assured me that the scarring would go away, but a year on now & it's shown no improvement. They now have reverted back to being evasive & have contradicted themselves when I have spoken to them about it. They have told me that they have seen worse scarring than this at the back & that customers are usually happy just to have more hair on top, but I haven't found anyone like this on here. Maybe I'm just being picky, but I haven't seen anyone who has been left with scarring at the back of their head being happy about it.

Apologies to anyone who posted a reply to my previous posts & didn’t receive one in return. The previous glowing post was not written by me it was written by KSL & was posted as a condition for them to allow the redo. As ?4000 is no small sum of money for me I agreed to the fix & posted the comment as requested. Here is the email I received from Simon Lindsay before the redo (Neil You are going back on your word and your signed agreement You either agree to remove all posts or put up the following online. ''I would like to point out that this was not a failed hair transplant. As all the implanted hair has grown through now. Having had a further discussion with KSL Hair they have generously agreed to give more density to the areas needed at no extra cost. I am very happy with this response and will keep you all updated on the progress of the implanted areas. My hasty comments have been proven wrong as KSL Hair requested the opportunity to resolve my discomfort and I've agreed'' Choose either Neil as if one doesn't happen then the procedure won't happen) KSL thought I was being unfair to them, so I have given them the entire year since the redo before posting any follow up, even though I still have a patchy result at the front & now to add insult to injury I also have visible scarring at the back! KSL assured me that this scarring would go away, but it hasn’t, they have continually contradicted themselves when I spoken to them about it & have since reverted back to being evasive about it. Unfortunately It seems my previous assessment of them was correct & I would urge anyone considering using them to think twice about it, as I've been continually been messed about by them from the very beginning & personally I don't think attempting to blackmail a customer into posting something positive before they will fix a poor result is the conduct of a company you can trust.

''I would like to point out that this was not a failed hair transplant. As all the implanted hair has grown through now. Having had a further discussion with KSL Hair they have generously agreed to give more density to the areas needed at no extra cost. I am very happy with this response and will keep you all updated on the progress of the implanted areas. My hasty comments have been proven wrong as KSL Hair requested the opportunity to resolve my discomfort and I've agreed

Just a quick update, as I could've been a little hasty in judging KSL following my 9 month review they have agreed to fix my hair. hopefully I can report a more positive outcome on here soon.

No problem, hope all goes well with your ht Their expensiveness wouldn't have been so bad if they did a decent job. Doesn't look like I'm going to get it fixed or get my money back, but hopefully I can stop others making the same mistake I did.

I already posted pictures on another thread, but I'm happy to update them with new photographic evidence taken today. The first pic is pre op & the others are from today eight months from my op. The left bald patches with no grafts in & a lot of the hair they did put in isn't even growing in the right direction, some even going in the opposite direction of my existing hair! If you wanna risk your money with them be my guest. I'm only telling folks my own experience with them, which hasn't been good.

It looks worse when I let it grow in because many of the grafts are growing in the opposite direction of my natural hair so I'm kinda forced to keep it short right now. If they're trying to scam folks with their pricing like that, it doesn't sound like they're to be trusted if you ask me. I'm probably not the best person to ask that question, because I had so little put in I didn't have much redness & it had settled in a couple of days, the scabs took a couple of weeks to fall out completely though, so you'd probably notice that more if you were getting a lot of grafts put in. Hope that's helpful mate.

Thanks Roberto, I went there after seeing the Anthony Stokes photos, worst thing I ever done though, not only did I get ripped off on the price, but my result isn't even half decent either! From what I've read on here & my own experience I'd recommend folks stay well clear of them, they left bald patches without any grafts in & many of the grafts that were put in are at odd angles, with some of them even going in the opposite direction of my natural hair which look terrible when I let them grow in. Worst still is the hassle I've had from them since it was done, it's pretty clear it's not good, but they've continually fobbed me off for months & outright lied to me. I've made 7 requests for them to email me the close up post op photos they took of each temple that showed the bald patches the left, but they've still not sent them, which is pretty telling if you ask me. You're probably best to look outside of Glasgow from what I've read on here, I wish I'd have discovered these forums before I took the plunge myself.

Ha Ha Any clinic that would change their prices like that probably aren't to be trusted anyhoo, so maybe it will work in your favour as you look for the right place.

Maybe, I only went to three clinics for consultations, they were all happy to go ahead & do a transplant for me. Personally I don't feel it's any better at all, but here's some photos & you can judge for yourself. The first is pre transplant & the others are from today, over seven months on. Maybe my expectations were too high, but I feel pretty cheated to be honest, I don't think there's much of a difference at all & some of the grafts seem to have been implanted at odd angles & it seems to look worse when I grow it in. :\

Ha Ha Well if the price they charged me is anything to go by maybe that's just their normal prices! :\ Hope you have better luck whoever you decide to go with anyhoo mate.

Yup & I paid ?4000 for it, so that's ?40 per graft I doubt even Wayne Rooney's HT cost that much per graft! KSL might be the most expensive place in the UK if my case is anything to go by! :\ Unfortunately I don't have anywhere near a footballers income so it's even more a blow to waste so much money on a poor result. I wouldn't recommend anyone trust these guys especially if you're on any kind of budget, you might not get what you paid for.

Thanks so do I! I only went to UK hair & Transform clinic, the only reason I went for KSL was that I wasn't keen on the idea of travelling down to London or Manchester to have it done. I never really done my research before jumping in to be honest & I guess I've paid the price for that. Well the difference in my hair isn't exactly huge, so no one has mentioned it to me, so I'm guessing that the difference hasn't been all that noticeable since I had it done. Maybe folks are just being polite though. Originally I was supposed to be getting 300 grafts for receding temples, but the surgeon decided I only needed 100 on the day, so you can imagine it hasn't exactly made a huge difference as you would expect for such a small number of grafts.

I'm sure if you're someone in the public eye they would roll out the red carpet for you & make more of an effort to give you a good result. My own experience has been far from good & as things stand I couldn't recommend them. Even if they make good their promise & fix things I don't understand why they left bald areas without grafts in, in the first place. :\ Colin it was Dr Malkani, who was yours? How did you get on with your meeting yesterday?

Yup the one in Glasgow, just over six & a half months ago, still time for it to improve but it doesn't look great & I'm pretty concerned that they left some bald patches with no grafts in. I'm still hoping they will stick to their word & fix it if it doesn't come good though.