Dear Questionmark,
I appreciate you taking some spare time and replying us.
It’s good and pleasing to know that we are both after the truth and genuine comments about surgeons and experiences.
And I can empathise with you about the reason why you considered closing your account on alopezie.de. This is the only logic behind why we were not actively involved in forums so far. As you can see our joining date goes back to 2012 in this forum, means we could have promoted our service with many photos since then. But we chose to analyse the problems of hair loss sufferers and offer services upon their needs by scanning the forums instead. This is why many potential clients find the information we provide very useful and highly appreciate our real patient experience videos.
I have seen some users belittle good results, mainly the paid ones who want to promote their own surgeon only, like “Ah I didn’t like the result, not good, you should have gone with Dr. Xyz”.
As you know, deciding to go ahead with the hair transplant procedure is a very big step for men and they worry a lot until their hair regrows post-operation. So this is a very sensitive matter for them.
In order to prevent this happening to any of our patients, we have never asked anyone to take part in forums on our behalf and promote our services. We want our patient to stay confident and positive, not being discouraged by unrealistic comments.
But today, I have asked a few former patients to register and participate in this forum under this topic to tell other participants about their experience with our service.
Now at this point you may ask; “What about the comments on alopezie.de?”
2009: Dr. Tayfun and me are both surprised when we saw the photo from 2009. The reason why I am surprised was, the person hadn’t had a proper implantation; it was half done! On principle, Dr. Tayfun never accepts partial operations even if you insist on. So no 2000 Grafts this year, 1000 Grafts next year funny business.
And why HE was surprised is; because the person on the picture has never been his patient. And the more surprising part is, he says he had the operation done by Dr. Tayfun. Probably it was someone who worked for Dr. Tayfun before and wanted to earn commission by finding clients for him on the forum, and thought it would be a good idea to share a photo.
2013: This is very unfortunate for Dino. Because he was a real patient of Dr. Tayfun with good results. But apparently, he couldn’t answer questions more clearly, as he was supposed to. I am feeling sorry for him because I read many comments judging him slightly harsh on that forum. But he could defend himself with more physical evidence, like more photos. I can’t blame him; forums are not everybody’s cup of tea and can get tense easily. Give a dog a bad name and hang him.
But to prove that he was a real person, we will upload more photos of him on this forum soon. Though, I cannot comment about the other people who used his pictures, as we have no knowledge about it. We are suspicious of Dr. Tayfun’ s past partners, who might have wanted to take advantage of a good result by using both his name and their clinic’s name (at that time) as they also have the originals. But as I haven’t seen a concrete proof about those messages on that forum, I do not wish to accuse anyone of this at the moment.
2014: As far as I could find (there is only one topic in which his name is indicated in 2014 on that website), his name is mentioned with the hospital he is associated with, but no patient experience or whatsoever, just random information about where he performs the operations.
I understand your frustration and annoyance on this matter though. And I agree that we should fight against fake accounts, unreal pictures, etc. But you shouldn’t accuse a highly qualified surgeon due to several distorted comments, proven you have no experience with. It mustn’t be that easy to scare others away.
Yes, he should have defended himself maybe. But as he had no interest in that forum previously, he wasn’t even aware of the content until recently. Also, he is not obliged to be on any website either. And he barely has German patients, and is not focused on German market.
As promised, you will hear more about our services soon.