and i get your point about the blatant lies, i said to him that the groupon said surgery would be in Manchester and it was misleading, he said nobody does surgery in Manchester all the dr's are in London. The set up was poor too, he looked at my hair for 30 secs and said it was fine. I managed to get out of him that he was a salesman so i asked him how he was qualified to say whether or not i was suitable for surgery he then said he was a scientist!