I had a supposed 3000 follicle transplant 14months ago, May of 2010, and it has been a disaster for me. I see NO visible difference in my appearance. In fact I think I look even BALDER now. As other patients have said, they pile little clumps of follicles on a big frozen pan in groups of supposedly 100 follicles each. Then they make you sign a paper saying you have counted all the follicles and agree that they are all there. How am I going to accurately count 3000 nearly microscopic hair follicles in the manner? They also force you to sign many waiver to cancel your legal rights, which I am told by my attorney brother that it is illegal to have a contract to cancel someones legal remedies. I am currently trying to get a refund from them but have only recieved hostile responses from Mr Johnson. as they took over 5 hours with only two technitions implanting the follicles one by one. I think they dried up and died on the pan before they could get them implanted. A Mr Johnson (I have no idea what his credential are, as he will not tell me after repeated requests) does the entire procedure with the two technitions, once the doctor (don't know his name, he just comes out of a room and does it saying little or nothing) cuts off the donor area. Then the doctor completely leaves and you do not see him again. The doctor does not speak to you examine your head, or do anything except cut the donor skin off. I think he then leaves the very small, old, threadborne office. DO NOT GO HERE, YOU WILL BE VERY SORRY. They are rude, and hostile when you try to ask why the grafts did not grow, and especially if you try to get a refund, they will threaten to sue you! The Navy Seal, and the FBI are obviously shills, proabably the one who did my transplant by the sound of the emails I have recieved from him about my complaints. Someone should track down the IP address, and I am sure it would prove true. I will be happy talk about entering into the class action suit should someone start one. I have asked for proof of their claimed 23000 procedures, 4 offices, and the many "board certified" doctors on staff, claimed in their website with no results or answers.