BY.....its been a year and a half with very little results! When i went to complain they had a dotor come in and tell me it looked great and all the graphs had grown, this was the doctor that actually did the hair transplant because no longer works there!!!! As far as fixing it....yea they offered to do another transplant but, after thinking about it why should i? Ispent alot of money and lost alot of graphs,,80 out of 980 isnt a good result, i just dont trust them! WHY ON GODS GREEN EARTH WOULD YOU GO TO BOSLEY? CHECK THIS BOARD, POST AFTER POST OF BAD JOBS DONE BY BOSLEY!! YOU SHOULD DO MORE RESEARH