I went to Dr. Chao on 9/18/2009. I paid $6,000 for 3500 grafts FUSS. They do not do FUE and since I had a scar from a 2002 operation there was no point in doing FUE. I also have no plans to shave my head and if I do, I'll worry about that then. I suppose any clinic will do FUE if you offer to pay them but it's labor intensive and the transection rates are high.
I have diffuse thinning on top with the potential for a NW3v so this is hopefully my terminal hair transplant. I have been taking 1.25 mg generic proscar every day. I am 32 years old and my loss seems to have stabilized.
From my donor area, they were able to extract 3,703 follicular unit grafts as follows: 602 1's, 1676 2's, 1020 3's, and 405 4's. No 5's but very few people have those. I have typically "Jewish" hair so it is wavy and brown. I have a very light complexion so that might add a complication but I can always get a tan later
I was leery of going somewhere that charged so little but the facility does hair transplants six days a week and is a very lean operation. The owner of the company, Rob, also does the consultations and he is a patient of Dr. Chao. I have every reason to believe that they make a ton of money. There were no hidden fees. I paid a flat $6,000 and it included all medications. It does not include graftcyte but you can probably buy that elsewhere.
I was very pleased with the attitude and the cleanliness of the clinic. They do make money selling other products such as laser hoods and they do other cosmetic procedures which are probably higher margin. A hair transplant is very labor intensive but you can make a living as an individual doctor doing these if you have loyal support staff. I've studied the financials of it and it's very similar to the cost breakdown for any small doctor offices. I believe they are completely happy with their take home.
All of their advertising is done on Google and by referrals and every time I have gone in there, even on Saturday 10/3 to have my sutures removed they were doing a procedure.
The hairline design is very reasonable. I'd call it a NW2 with conservative density in front. You don't need more than about 30 follicles/cm2 at the hairline anyway so he was able to populate the other diffuse areas on my head.
I spoke to several other doctors including MHR, who did my procedure in 2002 but I got a really good feeling about Dr. Chao. Some people are obsessed about hairline design and hair transplantation and he is one of those people.
I am not paid in any compensation by Dr. Chao but I am definitely willing to put in a good word. I'm more than willing to be a reference. I think you should give them a chance. If you don't have a good feeling, then go somewhere else. It's really an interview process.
The price is very nice too. I paid by check and have no debt from this procedure. I will not speak ill of any other doctors but I knew from my thinning that someone trying to sell me a 1500 graft procedure was trying to under-sell and get me in later, and there were several of those.
Best of luck.