cookiemonster

Haha yes it does!

From what I know, they don't even have doctors. It's hair consultants who are actually sales people. The manager's name is reyhan( who fraudently signed the wrong date on my contract) claiming that I signed on a different day and therefore could not get a refund as I passed the 14 days, even though I was actually within the 14days. The person that mislead me (also the manager of the Essex branch) and pressurised me into buying, his name is Nick. He told me he was an area manager, and not to go to the other hair consultants as I wouldn't get a better price with them. I later find out, that he lied about being an area manager, this was probably said to make me think that he has the highest authority and can do the best deals.THis place is so bad!!!

(link removed by moderator) the branch you visited in essex is above different directors, but they have the same staff at both companies, their website is pretty much the same. i'd say they are working together, ive been told its apart of the hair growth centre and the hair growth centre in wembley is the actual head office. Maybe they get such bad reputations that they come up with a new company name each time

Hi guys- The guy in the photo by the way- he is a new consultant, just been trained lol. I am a client of the hair growth centre in Wembley and let me tell you- one of the WORST experience I have had! In my opinion- this company is only looking for putting your cash into their pockets and not helping you as a customer. From my experience, they use misleading and pressurising sales tactics to get people to purchase. I was told I had 14 days to get a refund from the day I sign the contract, however when I asked for a refund within the 14days, NO refund was issued!!!! I wanted to warn people about this! I also asked to purchase minoxdil bottles separately but was told this cannot be purchased without having to buy laser treatment-I later found out that I was mislead as it can be purchased separately! BE CAREFUL EVERYONE, I would NOT recommend this place to anyone!! Also- they tell people if you “feel” that after the end of six months of laser treatment that it hasn’t helped then we will give you two months free. At the end of my six months I explained that I didn’t think it was that effective and my hair was still falling loads-I asked if I could have the two months continued for free so I can assess results further, but was told NO. The consultant said he didn’t care how I “feel” as they think it’s working. Please be aware of things they tell you as they should not make such statements to people if in the end they say NO! be ware of the lines they use “if you don't buy TODAY or you will not get this deal again”. This is what I call pressurising and hard selling tactics. Most good companies will not do this to customers, they will allow the customer to take their time over decisions!