Where do i start
Been using Toppik and black hair sparys now for over 5 years and getting it everywhere on my bed, shirts, clothes everywhere.
So i decided to take the plunge.
Did a lot of research, there wasnt a lot on hair systems so i found a company called EMPOWER based at London Bridge - WHAT A MISTAKE
Met a chap called Andy Pollard who was charming, bit of a barrow boy but i trusted him, explained what i wanted, he took a sample of my hair, showed him pictures he said he knew exactly what i wanted, he explained that it will take 6 - 8 weeks to make me a custom piece and that i needed two as a back up for the other one and i parted with ?1,850.00 !!!!
Anyway six weeks past, called him a number of times, emailed him no reply. Eventually a girl called me back to say my system was in. I went to London Bridge not knowing what to expect
I met a stylist who looked at me and said ok here we go. My hair is curl/wavy and dark brown
Straight away they shaved my head taking off all the hair i had on top which was quite a bit but very thin, boy i looked strange totally bald
They got this hair piece out of a box and it was a dead straight black hair piece that didnt resemble anything that i looked like - HELP i said
Dont worry they said it will be fine they will perm it
I sat there for 5 hours whilst they permed it, eventually they put this thing on my head which looked so wrong,and it didnt fit either, i was stuffed - my head was shaven, now totally bald and i had this carpet on my head which didnt resemble anything that i looked like, i felt like crying
How am i going to go back to work with this on my head, how am i going to face my clients, friends and family, devasted is an undertstatement
Hair to me is so important
I walked out of there and needed to find another compay who could sort this out, i spent hours on the phone until i found a company called Paul Cockrane, they had a stock piece in stock which they permed for me and sat there till 10.00pm until they sorted out what mess i had on my head, far from perfect but better
This didnt last too long as the perm fell out and i was left with long straight hair stuck on my head and the sides were wavy curls - what a mess
As i write today EMPOWER HAIR were supposed to supply me a custom made system to match my hair and my curl as i write nothing heard from them and no replies to emails
TODAY I HAVE ISSUED A COUNTY COURT SUMMONS AGAINST EMPOWER AND ANDY POLLARD FOR THE RETURN OF MY MONIES
THEY ARE CROOKS AND CANNOT BE TRUSTED
DO NOT LET THEM TOUCH YOUR HEAD, EMOTIONS ARE A BIG THING WHEN IT COMES TO HAIR, AND THEY WILL TAKE YOU TO HELL AND BACK
UPDATED
After pressure the company has refunded my money.... nice people
That i do not know, but matching a system to your hair and style should be the easiest thing to do and to make it fit, the rest is down to the wearer