ahmed9500

Hi,

hope youre well. We did our HTs around the same time. Progress is looking good especially the crown and hairline, hope the area behind hairline kicks in now - all the best!

3 minutes ago, Baal123 said:

@ahmed9500

Hi buddy 

 

not sure if you seen this question I had for you? 

Hi,

Really sorry completely missed it. My parents are of Indian bg so it was really easy and straightforward getting a tourist visa. In your case, it might be best to apply for the medical visa - Eugenix will provide you a letter and just apply online - should be easy! Let us know if you need help?

2 minutes ago, Eugenix Hair Sciences said:

Dear @ahmed9500, 

Thank you for connecting with us today. 

We want to tell you that you are not alone, and we are here to support you every step of the way. We hope that after today's video consultation, things are clearer, and you can rely on us for further assistance and guidance. 

Don't worry, we will get through this together and will help you to achieve the best possible results. 
 

Warmest wishes and many positive thoughts your way.
- Eugenix Hair Sciences

 

Thank you, I feel alot better and already look forward to achieving my goal. The care and service you guys offer is admirable, and ive always said everything except for the little miscommunication with planning has been excellent - special mention to Anurag and Hariom you were both very welcoming in Delhi and today very understanding and warm. 
We have agreed the area needing grafts will be addressed as a complimentary touch up - arranging the best time to suit both myself and the clinic so I am not just travelling for the transplant and can make the trip worthwhile. 
 

@Eugenix Hair Sciencesalready proven with great results, now proving themselves with great customer service 🤗

16 hours ago, Tony711 said:

Hey Guys,

 

Had a video chat with Dr Sethi and Mr.Hariom, very nice guy. 
 

Dr Sethi doesn’t agree that I shouldn’t have been a candidate for the surgery.  He feels the beard graft takes longer to grow out, and believes I need more than the 3000 grafts to get the coverage for the front.  
 

I took some more picture and a video , and he believes that 80% of the grafts have grown out,  and he wants me to let it grow again for another 4 or 5 months and then see.   
 

He maybe coming to the US in April or May,  I feel he needs to see my scalp in person instead of me taking pictures , in person I feel he will have a better visual and idea of what I need to do.  
 

So, at this point it’s a wait and see until June or July. 
 

Hopefully, he does come to US and we can meet sooner.  

I am glad you have managed to speak and sounds like you feel reassured that they will do something to help. 

12 hours ago, Baal123 said:

@ahmed9500

Also you mentioned earlier in the thread that you took a friend along with you who was also having a transplant. 
 

Did he end up going with you?  If so, what are his results like so far? 

2 friends went with me. Both with just 1500 grafts for the hairline. 1 is super happy and has a fantastic result. The other is satisfied but still hoping for mor growth up to 12 months. They both chose not to share pics/feedback their journeys.

11 hours ago, DHT said:

@ahmed9500 I know it's a hard time for you, don't worry mate, eugenix will look into it. 

I have seen some excellent after care service by this clinic, which is hard to get. Let me know if i can be of any help to you. 

Thank you, really appreciate your help and kindness. 

11 hours ago, Eugenix Hair Sciences said:

Dear @ahmed9500, 

As you may know, it takes full 12 months to see the full results of a hair transplant, and it's important to give your hair time to grow and mature. It is an irrefutable fact that we explain each and every patient on the planning and designing process, there might be some miss confusion in your case. 

We understand that this can be a difficult time and that you may have concerns or worries. Please rest assured that we are here for you and that we are committed to helping you achieve the best possible results.

We are with you every step of the way and we will do everything in our power to help you achieve the results you desire. Please don't hesitate to contact us if you need anything.

You can send us a personalized message here, anytime and the post-surgery care team is also at your disposal. 

Warm Regards, 
Eugenix Hair Sciences

 

 

Thank you for your message, this is very reassiring that you are with me. I hope we can come to some sort of a resolution. Thanks once again

Please guys dont let me put you off @Eugenix Hair Sciencesthey are brilliant. Just make sure you communicate your plan and expectations beforehand. I do think my planning was just a mix up somewhere but overall these guys are brill and my results are okay - if we got the planning right it would have been  a 10/10 result

I just wish for @Tony711sake and the companys things are resolved

1 minute ago, Melvin- Moderator said:

I don’t think anyone is offended. I don’t believe there’s any failure here, but perhaps there’s been a miscommunication. The HT itself grew well and looks good. There’s an area that wasn’t transplanted. This comes down to planning. 

Now, there’s a reason why grafts are placed in specific locations depending on the patients goals. Unfortunately, this isn’t something the forum is privy too because we weren’t there in the planning stage. I wouldn’t call this a failure in itself.

Completely agree, and the care during procedure was WOW! The surgeons and technicians WOW all 10/10. For me just the planning, and I am confident Eugenix will stick by me if needed. 

On 2/6/2023 at 8:03 PM, Archan said:

After seeing so many comments on this case and even few other cases whr eugnix went wrong bt i somehw feel tht many people are not commenting the same way like they do it whn thr is a bad case by some other surgeon...seeing very much hold back approach whn it come to eugnix ..i dnt mind a hold back approach at all bt thn it shud be the same for other clinics/surgeons as well...i find some people to be defending the clinic alot..i may be wrong bt i feel thr shud b the same yardstick for evryone....and i am saying ths aftr seeing ths thngs often ...even whn some people ask for which surgeon to choose from ..i see comments for the recommendation of particular clinic more thn often...so i can be wrong in judging thm bt i see many other people like me who r saying the same thng and i felt the same to i thought of mentioning this here...sorry if i offended some people by sayin ths...

 

Sorry but eugenix are standing up for their work and willing to put it all right! Thank you

It is best to list down all the options you have, and get the right advice from seniors and other specialists. See what Dr S offers you first. 

Think its updated now. 

Good luck with this hope it works out for you

Why are my posts hidden?

Eugenix will call and WILL come to an agreement

Eugenix to accommodate a touch up - great customer service 😎

Thank you all. Once again, my hair has improved but i strongly believe with clearer planning i would have had a full head of hair today… however i know Eugenix will stand up for their work and fix the issue

Hope a resoulthon us found asap

Thanks guys for your comments. I know 7 months is early and multiple surgeries may be needed.  I am glad eugenix are following up with great customer care and willing to sort out a touch up surgery.

Eugenix called to fix the problem - great customer service

Not meant like that, it was more frustrated that the doctor didnt decide toprioritise the area/ go into day 3 and get another 1000 grafts to cover that area. I was told we would implant there and not until end of surgerybinwas made aware its not happening

I will certainly give it 12 months and hope to work with them to get this sorted. Do it twice, do it right??!

This is the area i am not happy about.