john165

Update on captain hair not sending me a system: Still no system received after paying extra ?50 for 4 week delivery in January 2011. Was guaranteed delivery once again on 3rd August - still not delivered, again excuses made and would be deliverd on 16th August - still not delivered. I am now going through the process of trying to claim my money back as I will never be using this company again. This company takes your money and does not deliver the goods.

Update on captain hair not sending system: Still no system received after 26 weeks and a 4 week delivery paid for. E-mails and phone calls still going unanswered. But there is an alternative to captain Hair - hair4all, which is uk based. Ordered system and received in 7 weeks, an affiliated stylist provided if required, which I took the opportunity of using and extremley pleased with results. A little more expensive than Captain Hair but worth it due to not having the stress of wondering if I am going to receive system from CH.

Hi I would be most grateful if you could pass on details of your new supplier/manufacturer after my experinece also with captain hair. Kind regards John165

captain hair complaints:-I have also ordered from captain hair. I paid the extra ?50 for a 4 week delivery, I am still waiting 16 weeks later. Stuart has made himself inaccessable, no contact via phone, no replies to e-mails. His customer service is disgusting. We have found forums going back to 2005 with the same complaints, if I had seen these previously I would never have ordered from this rip off company. I do not believe anything Stuart says or posts on these forums as I have heard it all before. So if you dont mind constant chasing of products and being left without a unit then do use him otherwise I suggest you use one of the more reliable companies out there.