Rather niavley back in November, i thought it would be better to order a system from a UK supplier as i'm from the UK, and chose Captain hair (or myhairdirect as they were then known), even though it wasn't that cheap i went with them. I paid ?400 for my system too!
However, i have heard nothing back from them. Emails go unanswered. In the 5 months i've been waiting i've one had email back from their owner Stuart in January, saying they had been over taken by Captain hair, and that my order would be dispatched soon. This despite his assurances when i placed the order that it would be dispatched within a month!
I am about to claim back on my credit card, but i think it's a disgrace. What's even worst is that he doesn't even reply back to my emails. What the hell is that about? And he does get my emails, because if i use another email address and pretend to be a new customer he'll happily answer.
Just warning you all. If he kept in contact, informed of the delay i'd be a little more patient, but damn not to even bother to reply!
