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5teve

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    advanced hair studio

    in Hair Systems

    Posted

    Hi Grav15,

     

    I have sent my letter recorded delivery to the address you supplied.

     

    I have purchased a new unit from a different company just before xmas, paid ??500 for it and consider it to be a 100% markup in quality than that of the unit supplied by Advanced.

     

    I have checked the unit from advanced and inside at the back i have found a stamp which reads:

    Glen J 22/2/06

    PO 115054B

     

    Would you say this is the name of the person it was designed for?

    advanced hair studio

    in Hair Systems

    Posted

    Hi All,

     

    I Have recently gone through the same experience as GRAV15.

    I was shown the video, was rushed into the contract by them saying they would give me a ??500 pound discount if I signed by noon the next day. ??2,800 it cost me to have a very heavy itchy wig glued to my head. It looked that unnatural that a chin strap wouldn't have looked out of place!

    The first day I had it fitted, I returned to the studio only one hour later to complain that it was nothing like my own hair, not even the same shade of brown. I wouldn't leave the shop until they did something about it. They decided to swap my unit there and then. The first one I received was a TRICO, they swapped this for NSA (non breathable) which did look more natural. This unit lasted all of 4 month. It started going thin until in places the membrane was showing.

    The contract I signed was for a TRICO, custom made for myself. What I have now is a NSA, and as they swapped it the same day, the unit was either someone elses or a one they had lying about the place and therefore not custom made for myself.

    Is this not a breech of contract on their behalf?

    I also have one of AHS's flyer cards which I had my stylist write down explaining the first unit and what it was swapped for.

    I never received the order form and fitting schedule either.

     

    I have written a letter with dates explaining in detail the issues i have with them.

     

    Can anyone advise the best address to send it to?

     

    Any feed back would be most appreciated.

    5teve...

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