Feller NO response

[dakota3]

I think someone on this thread is a suck up!! Always praising doc's as if they can do no wrong. You know who you are!

[Ron J]

...the guy is THREE months post op. What is Feller supposed to do, take every single call and continually tell him the same thing?

 

Dr. F was hired to perform surgery & stand by his work, NOT be the guys therapist.

 

 

I call it how I see it & back up the GOOD dr.'s because they're so far & few in this field; and choose to remain silet towards the poor results from hacks as they speak for themselves.

 

PGP love the new avatar!

[Ron J]

Originally posted by hairdoyle:

Are people not doing their research as the main thing after a HT is tha it takes up to 18 months for the final result..

 

 

EXACTLY!

Feel like I'm in the Twilight Zone sometimes...

[Dr. Alan Feller]

Dakota,

I've read your posts for a long time. I find you to be pretty fair and balanced, but your last post really concerned me.

 

Don't buy into the double standard on all forums that paints the doctor as the "indifferent profiteer" and the patient as the "victim". It's just not true in MOST cases, and I can guarantee in writing it's not true on this thread.

 

You were not privey to the interaction between my office and John Malloy. He simply over-reacted and exagerated his concerns. The problem is that he did it online which, he may not realize, distorts and artificially magnifies the entire situation. That's why my answers had to be so blunt and direct.

 

Doctors must be responsible on this site, but so must patients and other posters. Respect must be maintained. The topic header of the thread "Feller no response" is simply not true. But even it if were (which it wasn't) does it really rise to the point where it should be put out on a public forum? Look at all the unnecessary criticism and hostility this thread created.

 

Does anyone really believe that I am not reponsive to patients? After 16 years of practice and 9 years on this site can anyone seriously make that charge against me? How can I stay in business and not be responsive to patients? I didn't deserve this thread and it really should have been deleted earlier.

[dakota3]

Dr. Feller,

 

My last comment was a generalization and not directed soley at you or this thread.

[PLEASE GROW PLEASE]

Dr Feller , If this is John36 you worked on then this is you

 

http://in.truveo.com/in-spanis...y-shit/id/1150291076

[Dr. Alan Feller]

I couldn't play the video.

John36 was never a patient of mine. I never even met the guy.

[HTPaul]

I have been a silent visitor on this forum. Blogs can have an enormous negative impact on one's professional reputation ? So, one must be careful before posting such complaints !

I do understand that Dr. Feller is very busy and asking him to address all post-op concerns personally would be indeed difficult. Did you try and get in touch with his staff (Spex ?)

[Bill - Seemiller]

Bill should have known it and removed it and John should have cooled down before he posted it.

 

I have not posted until now because I felt this thread was inappropriate and should have been removed by the moderator the first moment it was put up.

 

Excuse me Dr. Feller, but we've had this discussion privately already. Do you want to take this up with me publicly now?

 

The bottom line is that there is nothing wrong with John Malloy sharing his concerns that he couldn't get a response from your clinic. There was also nothing directly antagonistic. You are well within your right to set the record straight, but in my opinion, instead of complaining to me that this thread should be removed, you should have immediately addressed the concern.

 

Frankly, it's been the complaint of many patients over the years that getting in touch with someone at your clinic has been next to impossible. I was one of them back when I was considering you for my second surgery. The lack of response from your clinic led me to explore other physicians. Thus, I chose Dr. True.

 

Instead of complaining how disgusting this thread is, why not address the legitimate concerns of patients who claim they had difficulty getting in touch with your clinic and perhaps even apologize to patients who've had problems getting in touch with you?

 

Frankly, the reason that this thread has now tailspinned out of control is because your first post on this thread was very aggressive.

 

I want to remind you that keeping a discussion balanced and fair is hard work. While it's true that forums historically may have been too far to the left protecting the rights of patients while doctors had none, whitewashing genuine concerns from our forum because it makes a doctor uncomfortable is too far to the right. Ultimately, we do our best to keep things balanced and fair and let all parties have a proper say without unfair and biased agendas on either side. To learn more about the guidelines we use to handle concerns, see "Maintaining a Fair and Safe Environment for Patients and Physicians".

 

I do hope now that everyone will calm down and go back to being civil with one another. The concerns on this thread appeared to be resolved already and are being stirred up over nothing.

 

Best Regards,

 

Bill

[Bill - Seemiller]

Ron J,

 

I have to agree with TC17. If you're going to make a point, be clear about it without antagonizing him.

 

Bill

[Bill - Seemiller]

Guys,

 

I see nothing in John's posts that disqualifies Dr. Feller as an upstanding and excellent surgeon. He simply expressed some concerns that he couldn't get in touch with his clinic. This is the same concern I've seen other patients make over the last several years. Whereas I can't pretend to know all the facts in this case, I see nothing antagonistic about his posts and believe he is simply looking for reassurance in this early hair transplant stage. Thus, in my opinion, John does not deserve the hostility he's being met with by a few.

 

The moderators of this community cannot always be the arbitrators of all truth. Ultimately, it's up to the adult members of this community to draw their own conclusions while we do our best to provide a balanced and fair discussion.

 

On the flip side, while I don't agree that it's inappropriate for him to express his concerns here, I can understand how Dr. Feller feels if the information shared wasn't accurate.

 

One thing I do animately agree with Dr. Feller on is that some members have the predisposition to believe everything a patient says while dismissing the doctor's point of view. In reality, I believe most doctors desperately want to provide optimal care for their patients and give them the best results. Let's remember that Dr. Feller has earned the reputation of a leading physician by producing excellent results and optimal patient care.

 

Let's work together to reconcile the collaboration between educated patients and leading surgeons and work together for the good of educating and helping hair loss sufferers.

 

Best wishes,

 

Bill

[Ron J]

Originally posted by Bill - Associate Publisher:

Ron J,

 

I have to agree with TC17. If you're going to make a point, be clear about it without antagonizing him.

 

Bill

 

ok...sighs...where's the fun in that? What about hurling personal insults---calling me a douche, is that not over the line?

[Bill - Seemiller]

Ron,

 

Yes, he doesn't have a right to call you that. But how can I accuse those who are defending themselves from an attack? He wouldn't have called you that if he didn't provoke you. Clearly, if he started it with you, I would have called him out on it too.

 

Thanks in advance for your anticipated cooperation,

 

Bill

[lost my swagger]

I must HIGHLY disagree with your comment though bro, i think its a little over the top. I spend a great deal of time facilitating MANY guys who wish to schedule in to see Dr Feller and also help by answering their MANY immediate post op concerns a well as make myself readily available here on this and other forums. I am sure many will vouch for that.

 

(irrelevant baiting content removed by the moderator - John36 and his posts have nothing to do with this thread. Stay on topic.)

 

 

Bill-- kudos, for addressing RonJ during his back and forth with TC17.. however, i can FULLY understand why my friend RonJ thought it was ok to harass others, and lable them clueless and ignorant. he was allowed to do exactly that just a couple weeks ago with another member... however that other member can get pretty loud himself, about his displeasure with the HT industry so i can surely see the difference in the two situations...

 

at any rate its wonderful to see you addressing/enforcing the rules you have set up that protect posters from having to deal with aggressivness and hostility for simply voicing their own opinions honestly and respectfully. there is a srong difference between respectfully disagreeing with someone, as oppose to flat out harassing, and degrading others due to simply differing opinion... its obv you believe something similar Bill and i think thats great.. its why i like this site, and the way its ran

[dakota3]

Ronj,

Are you here to help or antagonize people? Seems like the latter! Looking thru this thread and others it seems to be more important to you to pick a fight then it does to give valuable itput. Although you do use unecessarily big words.

[John Malloy]

Originally posted by Ron J:

...the guy is THREE months post op. What is Feller supposed to do, take every single call and continually tell him the same thing?

 

Dr. F was hired to perform surgery & stand by his work, NOT be the guys therapist.

 

First, to doctor Feller, I hope my post did no damage to your reputation as a respected HT doc. As far as the issue returning calls lets just "agree to disagree". I will not address this issue any further with the hopes that I stop trying to put out the fire with oil.

Now, Ron J--It's amazing you can put an identity on me with such little info--I'm OCD, insecure, mollested, etc... But since were playing that game lets see how I do:

I was making posts on this site on a beautiful Sunday afternoon because I'm in a deep depression over the condition of my head--I'm embarrassed to take my hat off and go swimming with my family. What about you? if your so happy with your HT why are you not out showing it off? What are you embarrassed of? I see with your callous and insensitive attitude you must not be a hit with the ladies.

 

Also, the simple fact your user name is Ron J lets me know that you are a DORK. I'm hopeing in six months that I'm out with the family having some fun while your gaining your security and self worth by bashing somebody else going through the emotionally challenging stages of a HT.

Furthermore, As far as your indirect references to my intelligence--you can use all the "superfluous"( did I spell that right?) words you choose to give your self a false sense of security, I've lived my life through empirical knowledge, and after having a bad HT a year ago, and at 3 months to be repeating the same stages of the bad HT--regardless of what the final result is, yes, I'm going to be a little anxious-- or if it makes you feel more manly--OCD.

So, my assesment of you is--- your an overweight, single, porn watching, insensitive dirtball!!!! how many targets did I hit. Oh yeah, your probably single too..BULLSEYE!!!!!

I call it how I see it & back up the GOOD dr.'s because they're so far & few in this field; and choose to remain silet towards the poor results from hacks as they speak for themselves.

 

PGP love the new avatar!

[TC17]

http://www.youtube.com/watch?v=lj-x9ygQEGA

 

just because it's hilarious.....

[balody]

beautiful

[Dr. Alan Feller]

I think these false and injurious statements about my clinic had better stop.

 

Bill, why are you promulgating the lie that the patient could not get through to my office? That was not the case and never was. I wrote you about it in a PM but you just ignored it and this disgusting thread went out of control to MY detriment.

 

Each and every time anyone calls my office between 8am and 5pm my full time secretaries answer the phone and address the caller immediately. Any claim to the contrary is a lie.

 

John ALWAYS got through to my clinic, he just didn't like the fact that I stopped responding to him PERSONALLY after I'd already done so an inordinate number of times. ALL of his questions were responded to through my staff immediately at the time of his calls.

 

What do you expect me to do, drop my surgical instruments and step out of a procedure to take a phone call from a guy who is asking whether he should use minioxidil 3 months post op? Are you nuts?

 

I had a conversation with my primary secretary Marcia and she only has ONE message from John... NOT nine.

 

Bill, you claim that you tried to get through to my clinic but couldn't? Really? Did you CALL my office? Or did you rely on email?

 

It's really remarkable. I have tried to be overtly positive on this site by sharing photos, educational information, and supporting my colleagues publicly yet I'm still allowed to be attacked. This thread has over 1100 views by now, does anyone really think it hasn't done harm to my reputation when the average number of viewers for a thread this amount of time is about 120 views?

 

I think its time for this thread to go away Bill. And NO I'm not making a federal case out of this and I'm NOT going to call lawyers and bring lawsuits. It should be removed simply because it's the right thing to do. At this point, failing to remove this thread reflects more poorly on you than it does me Bill.

[Bill - Seemiller]

Frankly, it's been the complaint of many patients over the years that getting in touch with someone at your clinic has been next to impossible.

 

Spex,

 

With all due respect, if you take a look back over the years, you will find almost a number of public complaints that they haven't heard back from someone at Dr. Feller's clinic. Thus, I would suspect that there is some issue - whether it be a technical one (email getting caught in spam, etc.) or a human one (someone not being as responsive as they need). Whatever the issue may be, I would prefer your clinic acknowledge the issue and work to rectify it.

 

That said, I do think you do a great job on this forum addressing legitimate concerns as they come up. I also think you handled this thread very well too.

 

Best wishes,

 

Bill

[Bill - Seemiller]

Dr. Feller,

 

This will be my last reply to you on this thread because your complaint has already been addressed privately and publicly and now you are being pushy.

 

Over the years, I've seen a number of public threads with members complaining they're not getting responses from your clinic. As I just said to Spex, the reason could be due to technical error (ex: emails getting caught in spam) technical one or a human one (ex: someone in your office not replying in a timely fashion). However, denying there might be a problem with patients getting in touch with your clinic instead of working to rectify a potential problem is downright absurd.

 

You act surprised that I had difficulty getting a response from someone at your clinic yet, I've told you and Spex this before. If you're really interested in all the details, I can share them with you privately. The bottom line is, as outstanding as a surgeon as you are, the responses were few and far between and unacceptable to me thus, I chose another doctor.

 

I'm not going to entertain the notion of removing this thread when there was nothing antagonistic about John's posts and he had every right to express his genuine concerns on our forum. However, since some members have gone off topic and become antagonisti

 

You've garnered huge benefit from this community over the years and continue to. You can't request I remove a thread just because one of your patients shares a legitimate concern instead of raving how you walk on water. Once again, sometimes you have to accept and handle concerns along with receiving glowing reviews.

[Bill - Seemiller]

Members,

 

A number of irrelevant and unfair posts have been removed above.

 

Ron J, you are on thin ice. I've asked you once to stop provoking members and this is your last warning before I suspend you for a week.

 

Swagger, What does John36 have to do with this thread? Seriously. This question is rhetorical so please don't answer - the answer should be obvious "nothing". In my opinion, Spex does an excellent job responding to concerns when they come up. He is not required to entertain every concern, especially when a member has already proven to be trouble on this forum.

 

Spex, I removed your reply to Swagger regarding John36 since it has no bearing on this topic just as I removed his post about John36.

 

Though I wholeheartedly disagree with Dr. Feller that this thread should be removed and for his reasons, I think it's obvious this thread has served its purpose and all of John's concerns have been addressed.

 

Thus, this thread is now closed for discussion.

 

Bill