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Hairsonality

Longevita, Yasemin Turgut failed hair transplant

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After commenting on a different thread i decided to start my own. Longevita requested i start my own thread so it was an open discussion.

I used longevita who are a uk based company who provide medical services abroad. I had an fue procedure in Istanbul in Jan 2018 with the surgeon Yasemin Turgut (a trichologist) at the esthetica clinic. She did the extractions and opened up the recipient sites. The results are terrible and I've had concerns since a couple of weeks after my surgery.

I had 2600 grafts in total, 2100 into the hairline and 500 into the crown. The crown grafts were probably not needed but she said i could do with some there.

The hair line is low, she suggested this was an age appropriate one and i stupidly went with her opinion (yes thats my issue but i trusted the judgement of an apparent industry proffessional with supposedly 15 years experience)
I have many multi hair grafts in the very front of my hairline, poor density and abnormal looking growth angles. I even have a multi graft in the very front growing out of a hole due to being implanted at the incorrect depth. Many grafts were placed into recipient sites that were too small by the technicians (who i was assured were very experienced) and now consequently have a compressed pluggy look to them. I also appear to have scarring in the recipient from the poor work as the skin texture looks strange. I have no idea if the crown grafts have grown or not.

The extractions were not performed in a way that the donor has been thinned equally throughout which makes it look even worse when cut short.

Once i arrived in istanbul they changed my surgery time from 09:00 to 15:00 which i found strange but had already landed so had no choice. They must have taken a last minute booking for another patient and moved my procedure. This meant i didnt leave the clinic until gone 22:00. I believe it was a rush job which hasn't helped with my outcome.

During the procedure they must have administered too much anaesthetic making me shake and my forehead kept tensing making the grafts harder to implant.
I explained it must be the adrenaline in the anaesthetic so dont give me more, they thought i was cold gave me a blanket and administered more anaesthetic which made the situation worse again. They also thought my blood sugar was low and gave me sugar cubes and a drip for hydration.

The techs doing the implanting were obviously of different experience. One side of my hairline is much better than the other even though still awful. There is density but still strange angles and large grafts at the very front. Literally anything that equates to a poor result is wrong with mine.

The techs were all laughing and joking which made me feel uneasy, i have no problem with having fun at work but not on in the middle of surgery. At one point one of them was sitting on the floor with her head on her knees, obviously exhausted if they had been there since early morning. I believe i had 4 techs in total but cant remember as i was a bit disorientated.

Throughout the healing i was constantly told wait until 3 months, wait until 6 months, then 12 for my donor area. It never greatly improved and cant be shaved below a #3 without looking thin and patchy.

The hairline is awful. Some of the hair is like plastic and growing really kinked even at 16 months post surgery. The hair doesnt look or feel like my natural hair and i have some permanent numbness in the recipient area.

I know these are all risks of a hair transplant but i believe most are avoidable in the right hands when carried out correctly. I beleive the majority of my issues are due to surgical error and mis-handling of grafts rather than healing characteristics.

I have been quoted anywhere from 1000 to 2000 grafts to repair my hairline and give it a more natural look. Thats providing my donor isn't too damaged.

This leaves me little options for future hairloss as i will have used potentially 4100 grafts in the hairline alone. Due to my poor donor management if i get 2000 more grafts that will potentially be it for available grafts.

They have offered me a corrective procedure with the same surgeon, then also with another who is actually a Dr but i have never heard of.

The T&C's state that longevita are not responsible for poor results as they are basically an agent and not medical professionals. They have already admitted on another thread to directly employ the surgeons but not manage the facilities, this makes them fully accountable in my opinion.

I was in 2 minds whether to make this post or not. There must be a lot more people than me with terrible results from this company but are too embarrassed to share the results. Longevita then get away with saying its a made up account from one of their competitors.

I have been in contact with some excellent surgeons looking to get repaired, one of them has knocked me back saying my donor is insufficient. I hope its due to him not wanting the case rather than being ruined already.

I believe Longevita should pay for my repair through another Dr or refund me so i can pay that towards my repair. I dread to think how many of the grafts they implanted have been wasted.

I would be foolish to accept a repair from this company after the mental anguish and stress theyve put me through.

Im so angry with this company for doing this to me, its really shook my confidence and wellbeing. Im also angry with myself for using them, i used them due to being on a budget and seeing some good results. It was one of the biggest mistakes of my life.

Hopefully this post will educate others before jumping into a surgery with this company and regretting it every day as i do now.

I can provide pictures for anyone who wishes to see the results but im not willing to post them at the minute.

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We need better pics and before/after to comment. Also your age and medication regimen.

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Hi Bismarck,

Thankyou for taking the time to reply. Im not willing to upload numerous pictures at the moment. 

I dont take any medication. 

The issue is the lack of care taken by the clinic. I have some crazy angled grafts and large pluggy multiple hair grafts in the very front row. The arrangement of the follicles is very unnatural looking and my donor compromised. 

 

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First, trichologist.  Do you realize that is not a medical doctor? Why on earth would you agree to have a procedure done by anyone other than a physician?

You do not take medications to help you with retention.  Why would you have grafts put in the crown? Let me give you an example of why this is NOT ethical, in my opinion.  When you interact with others, the first thing they see is the front.  And, considering that thee donor is finite, typically there is not enough there to allow for a full set of hair when we are talking about an advanced pattern.  Did she ever tell you what classification you are on the Norwood chart? So, you on on and waste 500 grafts which is about what is needed for an eyebrow. She places this is a form of a circle and puts the grafts as close as she can to each other so they make an impact, (if diffusely placed they'll make no impact at all-considering how large that area might be). So now you have a circle with a hair.  You continue thinning and now you've created an island of hair and nothing around it. Almost like a target. You are now forced to chase the pattern and put even more grafts into the area.  At the end of the day, when looking in the mirror, you can't see them! What a waste.

Before the procedure, did she draw the hairline in for you? If you were not happy with it, why did you allow her to continue? 

Numbness in the area happens. Most believe this is due to the doctor going a bit deep and cutting nerve endings.  These typically will reunite in 9-12 months so this is only a temporary issue.

You talk about mishandling of grafts as well as placing grafts in either too large an aperture or a very small one.  How do you know? Did you see it? Did someone tell you? Are you just guessing or assuming?

It is impossible to tell what grafts you have. Will you do FUT, FUE? What elasticity do you have? These are just some factors to take into account when the time comes.  

If they are offering a corrective procedure then, it seems, they are in agreement that something went wrong with the first one.  Not sure what you can do with this admission, but perhaps others in the forum can voice their opinion.

Most patients move forward for a number of reasons including the price. I am guessing you got a great deal. And now you have to live with this stuff the rest of your life.  Perhaps not a good deal at all.

I would encourage you research and view photos of repair work and hair transplanting overall.  Have a few consultations and see what they recommend and the price.  Perhaps they can even give you a written quote after you explain your dilemma. You can present this to the people that did the work and have them pay for the repair work, if that's what they agree to.  Good luck, you do have a lot of leg work to do. And, by the way, be courteous and professional.  Getting upset an screaming....etc will get you nowhere.

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@LaserCap,

Sadly i didnt have the knowledge that i do now prior to my procedure. I just assumed that i was in safe hands and stupidly put total trust in the clinic. I had no idea that a person who wasn't a Dr could be carrying out a surgery. It was only once i found the forums after the procedure i started to ask the questions. I have had consultations since which is how i know of some of the issues. 

With regards to NW scale there was no mention apart from i may need another procedure in later life to tackle further progression. 

The hairline, again due to my naivety i just went with the surgeon's suggestion of what she said was age appropriate. The crown was a suggestion of the surgeon also as i wasn't even aware of any thinning there.

I need to take some responsibility due to not having knowledge but i was never informed that my surgery would be carried out by none medical proffessionals. I would have cancelled as soon as i was informed if this was the case.

Surely they have a responsibility to inform people of this? 

Its no different to buying a car thats faulty then afterwards the seller saying "you didnt ask so i didn't tell you" 

I know now that in turkey they get around the issue of a Dr by having one check in on the procedure throughout the day. I didnt see any different people to the ones who carried out my procedure, none of which was a Dr as far as im aware since investigating afterwards.

Companies like this have a responsibility to inform people of the facts first in my opinion. Lots of marketing on the website and facebook leads you to believe they are one of the best but it couldn't be further from the truth.

 

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3 hours ago, Hairsonality said:

@LaserCap,

Sadly i didnt have the knowledge that i do now prior to my procedure. I just assumed that i was in safe hands and stupidly put total trust in the clinic. I had no idea that a person who wasn't a Dr could be carrying out a surgery. It was only once i found the forums after the procedure i started to ask the questions. I have had consultations since which is how i know of some of the issues. 

With regards to NW scale there was no mention apart from i may need another procedure in later life to tackle further progression. 

The hairline, again due to my naivety i just went with the surgeon's suggestion of what she said was age appropriate. The crown was a suggestion of the surgeon also as i wasn't even aware of any thinning there.

I need to take some responsibility due to not having knowledge but i was never informed that my surgery would be carried out by none medical proffessionals. I would have cancelled as soon as i was informed if this was the case.

Surely they have a responsibility to inform people of this? 

Its no different to buying a car thats faulty then afterwards the seller saying "you didnt ask so i didn't tell you" 

I know now that in turkey they get around the issue of a Dr by having one check in on the procedure throughout the day. I didnt see any different people to the ones who carried out my procedure, none of which was a Dr as far as im aware since investigating afterwards.

Companies like this have a responsibility to inform people of the facts first in my opinion. Lots of marketing on the website and facebook leads you to believe they are one of the best but it couldn't be further from the truth.

 

The sad thing is the fact that there is no regulatory agency overseeing this industry.  ASHRAE and other societies, for lack of a better description, do help educate.  Forums such as this one also help the public be more aware.  But, at the end of the day, it is also the responsibility of the patient to do the research.  We all make choices based on the information we gather, this is no different.  But, the question then is, who do you trust?

The sad thing about this world is the fact that when something good happens, you rarely hear about it.  If it's bad, watch out.  Can you believe that many still believe that transplants involve plugs?  How about MPRs?

And, if these are all issues happening in the US, imagine worldwide.  It's like playing cowboys and indians.  

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