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On 5/19/2020 at 7:52 PM, Panamera13 said:

I have no skin in the game here @Badresults @California as I don't know any of you but I give the benefit of doubt on the results to Dr Bhatti (pending all the test results etc) and lay full 100% blame on him for the criminal harassment. As we all know, Shera is just a fall guy aka pawn.

The best way to resolve this for both parties is to give FULL refund to the patient so he can move on with life + an apology on the harassment. With that he can move on with his life and so can the doc.

If the doc doesn't agree to this, I hope the patient does file an official criminal complaint with the police. There's nothing legal/consumer court related stuff in this case...this case is about harassment and blackmail. In this scenario, Dr Bhatti will lose more patients and for overseas patients, he might be a complete no-no (I can vouch that I did look him up and will not even consider him one bit anymore).

Exactly. If that's what you can expect than no one would accept that.. the patient already has gone through a lot before hair transplant n when he finally decides to go for a hair transplant putting his hard earned money n In return he gets this poor results n on top of that faces harassment from his reps.

 

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UPDATE:

I got in touch with this Patient (Badresults) a few days ago and we spoke over the phone for over an hour. We had a very cordial conversation. He listed out all his grievances and I patiently listened since that was the least that I could do. I do agree with him that he had to go through a lot of pain and suffering because of the wrong/bad actions of our ex-UK Rep. That stays. We cannot ask this Patient not to feel bad about how that person treated him. I assured him again that our Clinic had severed all ties with this Rep as soon as we found about what he has done. 

From my side, I tried my best to assure him that we (Darling Buds Clinic/Dr. Bhatti) had absolutely NOTHING to do with the actions of that one person. That this is the first time in my 11 years association with this Clinic that such a crazy thing has happened. It is a sad and heartbreaking. 

I have already issued a public apology to this Patient for all the troubles, embarrassment and awkwardness that he had to go through due to the actions of one rogue rep and I apologized to him again during our phone conversation. I requested him to not hold a grudge against Dr. Bhatti for this since he had no role to play in this. I personally am proud of Dr. Bhatti's honesty, sincerity, integrity and his concern for his Patients. As mentioned before, I do not need to "sell" Dr. Bhatti to anyone. Whether I continue to work with him or not, has no effect on my financial situation. Money is not a factor here.

After speaking to this Patient, I communicated with Dr. Bhatti. We went over all that has happened so far. Dr. Bhatti said that what that rep did to this Patient has caused him grief and anguish on a personal level and he would love to do his best to try to make it up to this Patient.  He said that he is more than happy to take responsibility for this Patient's HT results and would gladly offer him a complimentary redo (not repair) procedure without putting any cap on the number of grafts. Basically, whatever it takes to help the patient reach his HT goals. He is not able to offer a refund as such practices can potentially open flood gates with every patient that feels that their HT result was less than optimal, demanding a refund from his/her HT Clinic. That could be game changer for our clinic and other clinics out there.

I spoke to the Patient again today and conveyed Dr. Bhatti's offer to him. He turned the offer down and said that if he is not given a full refund, he will want to pursue with legal actions against the Clinic. I told him that he is welcome to follow any course of action as he feels is feasible and beneficial for him. I had really hoped that we would be able to reach an amicable solution here but unfortunately, that did not happen. 

I wish this Patient all the best. He has my phone number now and I asked him to feel free to ping me anytime, if I can help with anything.

Best regards,

California


 

DarlingBuds FUE's profile photo 
 
North America Representative and Patient Advisor for:
Dr. Tejinder Bhatti, Darling Buds Hair Transplant Center, Chandigarh, India.

Disclaimer: I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

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@California

Thank you for your update. I agree that 800 grafts was too little, and this would need to be a complete re-do of the procedure. 

I’m saddened that this could not be handled amicably. I will also let the community know that we’ve been sued over a dozen times, and anything you say on this public forum could be used against you in court.

If that is the route the patient wants to take I would advise both parties to cease from posting publicly. Now, the issue has gone beyond the scope of our forum. 

Best wishes,


I do not provide medical advice, recommendations, all responses are my opinion.

My Hair Transplant Journey

Melvin- Associate Publisher and Forum Moderator for the Hair Transplant Network, the Coalition Hair Loss Learning Center, and the Hair Loss Q&A Blog.

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12 minutes ago, California said:

UPDATE:

I got in touch with this Patient (Badresults) a few days ago and we spoke over the phone for over an hour. We had a very cordial conversation. He listed out all his grievances and I patiently listened since that was the least that I could do. I do agree with him that he had to go through a lot of pain and suffering because of the wrong/bad actions of our ex-UK Rep. That stays. We cannot ask this Patient not to feel bad about how that person treated him. I assured him again that our Clinic had severed all ties with this Rep as soon as we found about what he has done. 

From my side, I tried my best to assure him that we (Darling Buds Clinic/Dr. Bhatti) had absolutely NOTHING to do with the actions of that one person. That this is the first time in my 11 years association with this Clinic that such a crazy thing has happened. It is a sad and heartbreaking. 

I have already issued a public apology to this Patient for all the troubles, embarrassment and awkwardness that he had to go through due to the actions of one rogue rep and I apologized to him again during our phone conversation. I requested him to not hold a grudge against Dr. Bhatti for this since he had no role to play in this. I personally am proud of Dr. Bhatti's honesty, sincerity, integrity and his concern for his Patients. As mentioned before, I do not need to "sell" Dr. Bhatti to anyone. Whether I continue to work with him or not, has no effect on my financial situation. Money is not a factor here.

After speaking to this Patient, I communicated with Dr. Bhatti. We went over all that has happened so far. Dr. Bhatti said that what that rep did to this Patient has caused him grief and anguish on a personal level and he would love to do his best to try to make it up to this Patient.  He said that he is more than happy to take responsibility for this Patient's HT results and would gladly offer him a complimentary redo (not repair) procedure without putting any cap on the number of grafts. Basically, whatever it takes to help the patient reach his HT goals. He is not able to offer a refund as such practices can potentially open flood gates with every patient that feels that their HT result was less than optimal, demanding a refund from his/her HT Clinic. That could be game changer for our clinic and other clinics out there.

I spoke to the Patient again today and conveyed Dr. Bhatti's offer to him. He turned the offer down and said that if he is not given a full refund, he will want to pursue with legal actions against the Clinic. I told him that he is welcome to follow any course of action as he feels is feasible and beneficial for him. I had really hoped that we would be able to reach an amicable solution here but unfortunately, that did not happen. 

I wish this Patient all the best. He has my phone number now and I asked him to feel free to ping me anytime, if I can help with anything.

Best regards,

California

@California Thanks for trying your best to resolve this. However as what I told you I can never let @Dr Tejinder Bhatti touch me, forget even a re-do of surgeries.
 

As what I told you, there’s many flip flop stories from DR. Bhatti like he don’t even remember where I am from when he said he would usually delegate the patient case to the patient rep. Logically, I am from Malaysia and how can Bhatti delegate my case to Shera who is based in UK? This is why I said Bhatti is 100% responsible for leaking out my personal details. Shera was just a scapegoat.

And for the rest of the members here, I would file a police report in India once the global pandemic is over or cooled down.

 

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Well, my procedure with Dr bhatti was 4 months back. I see growth at the 4 months mark. But I don't know how it will end up. His team was incredible. They were very professional. But one thing that @Badresults mentioned here also happened with me. Full Anathesia was given. As a result, I had no idea of the procedure. I can remember few things of the procedure only. I woke up after the procedure. They should've told me about it. This came as a shocker. Even though they had monitors to check the heart beat. Another doctor was visible there. Dr bhatti himself injected Anathesia. I don't know whether it is for the betterment or not. Previously I knew that I will be fully awake, moreover, There will be several breaks like breakfast & lunch. 

And currently I am in a  position where I really don't know whether It will be a failed procedure or not.I'm taking the medicine & being hopeful about it. I can relate how does it feel. It is not just about the money, it is about the mental health also.

I think you should visit Dr bhatti once. If he is the one who is offering you a repair case, you should really consider it. I know I might not be in that situation, if same thing happened with me. But still we should look forward.

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14 minutes ago, Shakib said:

Well, my procedure with Dr bhatti was 4 months back. I see growth at the 4 months mark. But I don't know how it will end up. His team was incredible. They were very professional. But one thing that @Badresults mentioned here also happened with me. Full Anathesia was given. As a result, I had no idea of the procedure. I can remember few things of the procedure only. I woke up after the procedure. They should've told me about it. This came as a shocker. Even though they had monitors to check the heart beat. Another doctor was visible there. Dr bhatti himself injected Anathesia. I don't know whether it is for the betterment or not. Previously I knew that I will be fully awake, moreover, There will be several breaks like breakfast & lunch. 

And currently I am in a  position where I really don't know whether It will be a failed procedure or not.I'm taking the medicine & being hopeful about it. I can relate how does it feel. It is not just about the money, it is about the mental health also.

I think you should visit Dr bhatti once. If he is the one who is offering you a repair case, you should really consider it. I know I might not be in that situation, if same thing happened with me. But still we should look forward.

Yes that is exactly what happened to me as well. It was one of his assistant who gave me the general anaesthesia saying it’s an antibiotic. This is something he did not inform me or even told me. I have never heard where a full anaesthesia is needed for HT unless a patient request for it and it is completely illegal for doctor to do that without getting the patient consent.  @Shakib

I hope you get a success from your surgery as I don’t wish anyone to go through what I went through with Bhatti and you can see the results here. However there is no way I would want to go back to to the same doctor where the clinic rep black mails you, and the doctor could not explain the cause of his own failed job and now we see where he gives full anaesthesia to patients and they don’t know exactly what went wrong or if the procedure fails they can somehow know something wasn’t done right.
 

@California this is what I told you what I went through. It’s amazing still somehow this doctor can keep denying that he does this.

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Well, I thought it was a kind of medicine which will make me sleep.  Basically really don't know at which moment that was given. Dr bhatti injected Anathesia on my donor area.I felt some pain during that time only. During the procedure once I asked for water, once I informed them that I was feeling cold. 2/3 times they told me not to move, I responded to them. So, this is my memory from the whole procedure. Just after the procedure they served me pizza with water though. Which was really good.

I traveled there alone. I thought during the breaks I will be talking to my family. But I ended up talking to them after the procedure, Lol !

  Probably that  works in a better way. It saves time, it makes the process smooth, less Hassel. easy to execute. But should've informed me about it.

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1 minute ago, Shakib said:

Well, I thought it was a kind of medicine which will make me sleep.  Basically really don't know at which moment that was given. Dr bhatti injected Anathesia on my donor area.I felt some pain during that time only. During the procedure once I asked for water, once I informed them that I was feeling cold. 2/3 times they told me not to move, I responded to them. So, this is my memory from the whole procedure. Just after the procedure they served me pizza with water though. Which was really good.

I traveled there alone. I thought during the breaks I will be talking to my family. But I ended up talking to them after the procedure, Lol !

  Probably that  works in a better way. It saves time, it makes the process smooth, less Hassel. easy to execute. But should've informed me about it.

It looks like they gave us something to put us to sleep. I had the same experience as you had, pizza and water. I don’t know who did the extraction and who made the opening slits, and how many tech team was there. Only when I woke up they was trying to finish the whole procedure ASAP. That is what I remember.

In a real medical world, a doctor would have to inform you what they going to do and how would the procedure take place. It is even more important to inform anyone that they would be given a full anaesthesia because some people would not tolerate this and things could go other way around, even if they have the heart monitor there, it’s completely irresponsible act from a doctor who has been in practice for long.

Also, you mentioned that there was another doctor there, do you know who was it? Was it a lady doctor? @Shakib

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No, he was bit old. Wearing a turban. At the beginning of the procedure, Dr bhatti came. He told me not to worry. He injected Anathesia in the donor area. And after that he started harvesting.  But I do thing that a patient should know who is doing what. But when you're unconscious it can be 50-50. Dr and his supportive staff can utilize it in both ways. It can be beneficial for the patient. On the other hand, it can be beneficial for the clinic If the doctor is honest, he will do that for the betterment of his patient. I am assuming that  Dr bhatti did that for the betterment of the patient and the whole procedure itself. I can only wait, and see how it comes. Let's see the result first. 

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21 hours ago, Shakib said:

No, he was bit old. Wearing a turban. At the beginning of the procedure, Dr bhatti came. He told me not to worry. He injected Anathesia in the donor area. And after that he started harvesting.  But I do thing that a patient should know who is doing what. But when you're unconscious it can be 50-50. Dr and his supportive staff can utilize it in both ways. It can be beneficial for the patient. On the other hand, it can be beneficial for the clinic If the doctor is honest, he will do that for the betterment of his patient. I am assuming that  Dr bhatti did that for the betterment of the patient and the whole procedure itself. I can only wait, and see how it comes. Let's see the result first. 

Ok I hope you get your results and it doesn’t turn out to be like mine. 
 

@California  This patient of Dr.Bhatti was given the same full anaesthesia as what I told you. When I told you how a general anaesthesia was given to me, you told me Dr. Bhatti would have never done this and he is sticking to what he said, so myself and this patient is lying? Also I came across the link below where another patient mentioned that he was given the antibiotics which turned out to be general anaesthesia. I would not want to discuss on the other part of that conversation but you can take a look yourself at what the patient told.

 

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8 hours ago, Badresults said:

Ok I hope you get your results and it doesn’t turn out to be like mine. 
 

@California  This patient of Dr.Bhatti was given the same full anaesthesia as what I told you. When I told you how a general anaesthesia was given to me, you told me Dr. Bhatti would have never done this and he is sticking to what he said, so myself and this patient is lying? Also I came across the link below where another patient mentioned that he was given the antibiotics which turned out to be general anaesthesia. I would not want to discuss on the other part of that conversation but you can take a look yourself at what the patient told.

 

Hi Badresults,

Really?! Did you read through this entire thread (that you have posted here?). All the ranting about $200 or so being charged for a hotel stay? NO pictures to show anything! You really find this whole thing credible? I don't. 

Regarding the "general anesthesia" part, I know for a fact (and checked again with Dr. Bhatti as recently as last week), our clinic does NOT administer general anesthesia to any patient. We all react differently to medication. I know folks that get knocked out by 2 benadryl tablets. Other folks can't get to sleep even after taking hard core sleeping pills. Dr. Bhatti confirmed again that we sometimes administer a mild sedative. General anesthesia for a procedure as minor as HT would be a huge risk for any Clinic. This is not a heart surgery!

If a patient dozes off, that does not mean that a general anesthesia was given. Please try to look for the logic here. On this forum itself, there must be hundreds of Dr. Bhatti Patients. Had our Clinic had this policy of giving general anesthesia to our Patients, don't you think that our Patients would have spoken up? Where is the "outrage"?  ........Question begs to be answered why any Clinic would take the huge risk/liability of giving general anesthesia for a procedure like HT? What could be the "motive" behind that? To "switch" the HT Surgeon? To "cheat" on the number of grafts? .......the conspiracy theories could be endless......the wilder the imagination.....the more ridiculous the possibilities..........right? 

I wish you all the best.

Regards,

California

 

 

 


 

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North America Representative and Patient Advisor for:
Dr. Tejinder Bhatti, Darling Buds Hair Transplant Center, Chandigarh, India.

Disclaimer: I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

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Since so much noise has been generated here regarding the administration of general anesthesia during an HT procedure, here are some relevant details, which really should put this issue to bed...for good!
 
1. General anesthesia is never given for a procedure as lengthy as a hair transplant procedure since it adds to the risks. The risk in a hair transplant procedure has to be minimal. 
2. General anesthesia is not given on full stomach.  Our Patients are advised to take milk with or without one sandwich at 6.30 AM and this has been in our pre-op instructions since ages.
3. After the harvesting is over, the final hairline is drawn by Dr Bhatti which the patient confirms before Dr Bhatti makes the slit. The Patient is at times drowsy but awake enough to make out what's happening around him
4. Once the local anesthesia is given before the slits are made, the patient gets a coffee break where a sandwich is served. This is not possible after general anesthesia
5. Many of our Patients drive back home themselves the same day.
6. Our anesthetist Dr K. Johar is in attendance throughout the procedure and is monitoring the patient.
7. Sedation in form of Injection Midazolam 1 mg intravenous is routine but this does not put most most people to sleep- only enough for lessening anxiety for the initial 30 mins of the procedure. 
Yes this is enough for some patients to go off to sleep.
8. No hospital/medical center in India under the Clinical Establishment Act can engage in surgical procedures without an ICU in the premise with ventilatory support. It is now against the law to do surgery without this requirement and hair transplant is considered a surgical procedure. And hence an anesthetist has to be employed full time.
 
We do only one procedure a day in Darling Buds since it is almost impossible for one surgeon to do 2 cases in a day. Moreover Dr Bhatti does only hair transplant and 100% FUE hair transplants at that.
Our Clinic has been a One Patient-One Doctor-One Center destination since the past 12 years.
Any patient wanting to verify how much of the procedure was done by Dr Bhatti only has to ask for the procedure to be recorded on camera in the first 30 mins when he may feel sedated.
 
Best regards,
California
Edited by California

 

DarlingBuds FUE's profile photo 
 
North America Representative and Patient Advisor for:
Dr. Tejinder Bhatti, Darling Buds Hair Transplant Center, Chandigarh, India.

Disclaimer: I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

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On 5/25/2020 at 2:03 PM, California said:
Since so much noise has been generated here regarding the administration of general anesthesia during an HT procedure, here are some relevant details, which really should put this issue to bed...for good!
 
1. General anesthesia is never given for a procedure as lengthy as a hair transplant procedure since it adds to the risks. The risk in a hair transplant procedure has to be minimal. 
2. General anesthesia is not given on full stomach.  Our Patients are advised to take milk with or without one sandwich at 6.30 AM and this has been in our pre-op instructions since ages.
3. After the harvesting is over, the final hairline is drawn by Dr Bhatti which the patient confirms before Dr Bhatti makes the slit. The Patient is at times drowsy but awake enough to make out what's happening around him
4. Once the local anesthesia is given before the slits are made, the patient gets a coffee break where a sandwich is served. This is not possible after general anesthesia
5. Many of our Patients drive back home themselves the same day.
6. Our anesthetist Dr K. Johar is in attendance throughout the procedure and is monitoring the patient.
7. Sedation in form of Injection Midazolam 1 mg intravenous is routine but this does not put most most people to sleep- only enough for lessening anxiety for the initial 30 mins of the procedure. 
Yes this is enough for some patients to go off to sleep.
8. No hospital/medical center in India under the Clinical Establishment Act can engage in surgical procedures without an ICU in the premise with ventilatory support. It is now against the law to do surgery without this requirement and hair transplant is considered a surgical procedure. And hence an anesthetist has to be employed full time.
 
We do only one procedure a day in Darling Buds since it is almost impossible for one surgeon to do 2 cases in a day. Moreover Dr Bhatti does only hair transplant and 100% FUE hair transplants at that.
Our Clinic has been a One Patient-One Doctor-One Center destination since the past 12 years.
Any patient wanting to verify how much of the procedure was done by Dr Bhatti only has to ask for the procedure to be recorded on camera in the first 30 mins when he may feel sedated.
 
Best regards,
California

@California  I don't know if you understand what I told you via phone, or even what I'm trying to explain here, or what another patient of Dr.Bhatti said in his post above. What you shared above is the normal practice which most clinic share during consultation to their patients. The whole issue here, some of the patients had different experiences during their hair transplant with Dr.Bhatti.

#2. I was given a medicine to take before the surgery night. Few tablets, according to the clinic this would help me during the surgery next day and I was told not to have anything for meal as there would be a break in between. Now, there was no any break in between the surgery at all.

#3. After I received an intravenous dose, I wasn't aware of what my surrounding, who was there during procedure, or who was actually doing the whole procedure. Nothing. 

#4. Lol, I don't even remember if I had local anaesthesia. Like many other HT surgery, there would a break, I did not had any break in between or know when the slits are made.

#7. Why did not Dr.Bhatti informed me before procedure if I would be injected with Midazolam 1mg if he did? In his language he called this an antibiotic? If this was needed, and it is part of his practice, WHY DID HE NOT INFORM UPFRONT? Don't you as a doctor who going to perform a surgery on you, he should inform you upfront and ask if you are ok with it? Also, using Midazolam is not something you have to. Most of other doctors don't use it, I was never given this when I had my first surgery, which is why I clearly remember the whole surgery. 

Uses. Midazolam is used before surgery or a procedure. It helps to cause drowsiness, decrease anxiety, and to decrease your memory of the surgery or procedure. This medication may also be used to help with anesthesia or to sedate people who need a tube or machine to help with breathing.

Now my point on the statement below you made from your previous post. I don't know which part of my explanation that you are confused or don't want to understand. I mention clearly, I don't want to discuss the whole issue on that post, whether that person owe $200 to Bhatti, or how Dr.Bhatti openly share the patient details on this forum until it got deleted. My intend was to show you how the patient was given 'an antibiotic' in Dr. Bhatti language for Midazolam and I can clearly say this is without our consent.

Really?! Did you read through this entire thread (that you have posted here?). All the ranting about $200 or so being charged for a hotel stay? NO pictures to show anything! You really find this whole thing credible? I don't. 

My point is simple, why did not Dr.Bhatti inform before giving Midazolam or tell that there is possibility that I would be asleep during surgery. Why did his team have to mention its an antibiotic? Why wasn't the clinic honest and clear in communicating?

 

Edited by Badresults

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