Yes, I could easily email them the questions, but I don't want to take up any more of their time until I'm more sure I'm going to use them. And one of my questions is directed at members of the forum who've undergone the procedure already, hence my post.
If it bothers you enough, why not? Are you on any treatments? If not, I’d give them a shot first to see how you respond as you might be happy enough with the improvement from meds. How long have you been losing hair?