Welcome to Your New Hair Loss Forum and Social Community - Updates Featured Here

[Bill - Seemiller]

Dear members and guests,

 

Welcome to your new Hair Transplant Network forum and social networking community. In this new community, you'll find many new exciting social networking features in conjunction with a much improved and enhanced forum.

 

You are encouraged to customize your own profile, share your hair loss story, create blogs, present your photos, and upload videos. You can also create and join groups and interact with other members via public chat and instant message those you add to your friends.

 

You are invited to post your feedback and make any suggested enhancements on this discussion topic. After all, this is your community and we want to maximize your experience by providing you with the most robust social network and forum on the web :-).

 

Best wishes,

 

Bill

[Sunnycoastman]

Looks pretty good Bill. I like the font colours and arrangement. i think pages will take longer to load for me, but we'll see how it goes.

 

Is the old forum going to continue in parallel to this one for a while?

 

cheers

[Bill - Seemiller]

Sunny,

 

Thanks for your reply. The old forum still exists but we're not going to be running them together. If we did, we'd end up losing a lot of valuable posts over on the old forum.

 

I did notice some latency in the new forum and have been in contact with the host to resolve it. I trust we'll be able to get it resolved shortly.

 

Best wishes,

 

Bill

[Pat - Community Publisher]

We hope that you and other members of our hair restoration community like this new forum and the new Hair Restoration Social Network. We've worked behind the scenes for almost a year now to assure that all photos, posts, member info and URLs from our original forum carry over. Bill has really worked hard dealing with the many tedious details needed to make this happen.

 

We now really encourage you to report any issues or suggested enhancements by posting them on this forum or emailing them to Bill at help@hairtransplantnetwork.com

 

We will do every thing we can to make this the most robust hair restoration social community on the planet. So please let us know how we can make it better for you.

 

Onwards and Upwards into greater sharing and interaction - Pat

[mattj]

I wasn't a fan of the old board software so I think this is a vast improvement. I'm glad that everything has ported over and I haven't had to re-register or anything. It's lagging a bit for me right now but I'm sure you'll get that sorted. Nice job!

Edited April 26, 2010 by mattj

[Tsakalos]

its important to add the link New posts (../search.php?do=getnew) into the navbar template, so usefull

[mattj]

I think the biggest plus is being able to easily see where there are new posts.

[Blake Bloxham]

Bill and Pat,

 

Congratulations! The new community looks great. I'm sure this entire moving process was daunting, but I think it paid off. Let me know if there is anything I can do to help, and I'll make sure to keep the issues and enhancement email request in mind.

[Bill - Seemiller]

Guys,

 

Thanks for your feedback. This community's been a year in the making, so it's nice that we're finally live. We have found a few bugs, including an issue causing intermittent freezing of the site. I apologize for this, but we've narrowed down the cause of the problem and have our programmers working on it.

 

Tsakalos,

 

Hit me up privately and let's talk about this search feature. I did get your previous message in IM and I'll look at your site as soon as I can. Thanks for your suggestions.

 

Bill

[Bill - Seemiller]

Guys,

 

We've been working with the programmers and our host to solve the intermittent freezing of the website. In addition to some database optimization we're working on, we've just "supersized" the server in hopes that it will minimize or prevent this problem from re-occurring. I encourage anyone experiencing a delay now that we've upgraded the server to send me an email at help@hairtransplantnetwork.com or reply to this post.

 

We've also been made aware of problems some members are having with logging in. We've been working with our programmers to get this issue resolved ASAP. In fact, our accounting and photo specialist who was having problems sent me an email saying he could login now. If anyone is having login issues, send me an email and we'll take care of you.

 

Best wishes,

 

Bill

[Bill - Seemiller]

this is a test

[Admin]

Test reply

[Bill - Seemiller]

Dear members and guests,

 

We finally found the piece of code responsible for intermittent site lockups and have made the necessary adjustments to prevent this from happening again. I trust this, in combined with an improved scalable, "supersized" server will provide you with lightning speed load times :-).

 

We've also had some reports from members with issues of staying logged in. This problem has also now been found and rectified. I do know a few members have also had problems logging in consistently and this problem is still being looked into.

 

We're in the process of making a few cosmetic enhancements that will help make your experience even more enjoyable. I encourage anyone with additional suggestions to contact us at help@hairtransplantnetwork.com or to reply to this topic :-).

 

Onwards and Upwards to lighting fast load times and enhanced features,

 

Bill

[mattj]

Test. (I'm having trouble logging in and I'm not sure if I'm even logged in now).

 

Edit: I'm logged in and can post, but I'm asked to log in if I try and access my messages.

[Bill - Seemiller]

Matt,

 

It sounds like you are having a similar problem to me when I try to login using my IPhone. I've heard the same concern from a few other members as well.

 

I've reported this issue to the developers and am still waiting to hear back from them. To help us troubleshoot this issue however, what operating system and browser are you using? If you are using Internet Explorer, I encourage you to download and try using Firefox to see if you experience the same problem. Those who have reported the same problem you are having only seem to experience it in one browser. For instance, our photo editor can't seem to login via Internet Explorer but has no problems in Firefox.

 

While we're working on a more realistic long term solution, you may want to consider trying another browser as a short term solution.

 

Best wishes,

 

Bill

[mattj]

I'm using Firefox.

 

I have to log in with every visit, but when I do log in it takes me to another log-in screen, however if I go back to the forum list I find that I am actually logged in. Although I am still prevented from accessing private messages and, I suspect, other personal features.

 

No worries, I'm sure you'll get it fixed.

[Bill - Seemiller]

Matt,

 

Yep, that's the same thing a couple other members have reported experiencing. Fortunately, it's only happening to a select few. Unfortunately, it's happening.

 

Do you experience the same thing when you use Internet Explorer? Also, are you using a PC or a Mac?

 

Thanks,

 

Bill

[mattj]

Interestingly, it seems to be fine with IE. I just checked and the issue is still present with Firefox.

 

I use a PC.

[Bill - Seemiller]

Matt,

 

I've been in touch with the programmers and they think they may have spotted the issue. Thanks for all your help in providing us with information to troubleshoot it. I'll keep you posted :-).

 

How are you liking the new community so far?

 

Bill

[mattj]

I would say that it is still the same community, but now with the communication medium it deserves. That's a thumbs up.

[Bill - Seemiller]

Right on Matt. I expect this will take patient education, sharing, and support to a much higher level :-).

 

Onwards and Upwards,

 

Bill

 

P.S. Hopefully the intermittent login issue will be resolved early this week :-)

[Bill - Seemiller]

Update:

 

Our programmers are still in the process of fixing several bugs we reported. Among the major ones are login issues (getting logged in and staying logged in using "remember me") and accessing the forum after logging in. Our programmers are aware of these problems and already taking steps to fix them.

 

We also had some site performance issues yesterday due to a site outage at our ISP (click here for details of the outage). They've thus been reconciled and the site appears to be running optimally again.

 

If anyone else finds any bugs or has any suggested improvements, we'd love to here about them .

 

Best wishes,

 

Bill

[mattj]

I am still having to log in with every visit, but the other issue seems to have been resolved.

[Tsakalos]

Bill the same goes on here. i have to log in every time. u need to arrange ur settings so the cookie doesnt expire

[Bill - Seemiller]

Matt and Tsakalos,

 

We're currently working to fix the login issues so that you don't have to login each time. Since both the social community and forum have been integrated, it's not quite as simple as changing a setting - although I wish it was. But we do have our programmers working on this and hope we'll have a remedy in the next couple of days.

 

Thanks for the reminder

 

Bill