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Hans - Webmaster

Administrators
  • Content count

    160
  • Joined

  • Last visited

Community Reputation

31 Excellent

About Hans - Webmaster

  • Rank
    Administrator
  • Birthday 02/02/1956

Basic Information

  • Gender
    Male
  • Country
    South Africa
  • State
    AL

Hair Loss Overview

  • What Best Describes Your Goals?
    Maintain Existing Hair

Hair Loss Treatments

  • Have you ever had a hair transplant?
    No
  • Current Non-Surgical Treatment Regime
    None

Recent Profile Visitors

1,835 profile views
  1. Hans - Webmaster

    YouTube Clips

    I have updated the instructions above where the "Share" link is on the actual YouTube page.
  2. Looks like it's working fine now.
  3. Hans - Webmaster

    Profile Information

    There is a wealth of information on this site and many users have added really informative detail about themselves and their hair restoration. On phones, the screen is rather small so some things may look a little obscure. If you want to see more about any of our members (of course they have had to publish this first), scroll down when on their profile and you will see whatever they have added. There is more though. When you see this little icon, it allows you to see all their activity, with one simple tap. You can also see filtered information too: The menu now offers options to see all their posts, comments etc, just s simple tap away. To get back to the profile, tap the little icon shown below: Scrolling further down, shows more options. Tap on the "Activity" area and there are more tabs available with more information about the user. Tap on the little triangle and it opens a new menu allowing you to see more about this member: Tap on any of these and they will open the element for you to see. Please feel free to ask any questions about site usage here and we will gladly help.
  4. Hans - Webmaster

    YouTube Clips

    Embedding video clips from YouTube is really simple and easy. When viewing the clip on YouTube, just click on the Share link and then copy the URL: Paste it into the text entry area and this will automatically convert the link to the clip as shown below. Just had to add this one too
  5. Hans - Webmaster

    Forum mail delivery issues

    We have noticed an alarmingly high number of failed deliveries to email addresses associated with Microsoft. This will include any registration confirmation, password resets, activity notifications, newsletter and any other system message that may need to be sent to our users. Some of the effected addresses are @hotmail.com, @live.com, @outlook.com and any other mail service that is run by Microsoft. To ensure delivery, please visit this page https://support.office.com/en-ie/article/Block-senders-or-unblock-senders-in-Outlook-com-afba1c94-77bb-4f50-8b85-057cf52f4d5e#bkmk_beta and set the address forum@hairrestorationnetwork.com as a safe sender. If you are not using an address from MS, it may also be helpful if you add the address above to your safe sender list so that you will be sure to receive messages from the forum. If you still have issues, please contact me at webmaster@hairtransplantnetwork.com, or Bill at help@hairtransplantnetwork.com and we will do our best to keep the information flowing.
  6. Hans - Webmaster

    a good photo editor

    Looks fine to me. Posted from a mobile device and shows right away on the page.
  7. Hans - Webmaster

    Announcing our New Mobile Friendly Forum - Issues and Updates

    I would also like to add that we have been experiencing some issues with members credentials being transferred correctly to this new platform. If you cannot login with your original credentials, you can use the "Lost Password" feature which will then allow you to immediately reset your password. Your email address will be the same as before, so please use the same address as on the old forum to reset your PW. We apologize for any inconvenience this may cause. Hans
  8. Hans - Webmaster

    Overbearing censorship

    No problem things can go wrong sometimes, for many unexpected reasons. Hopefully we are all still happy campers on the road to saving our crowning glory. :)
  9. Yes, this is certainly an excellent point and we actually do provide this, not here on the forum, but on the HTN. The page is https://www.hairtransplantnetwork.com/Consult-a-Physician/advance-search.asp and can be accessed from the drop menu (on all pages here) by clicking on the link in the top right"Find a Great Surgeon". This is mainly by area and we also have an Advanced Search, which then takes you to the page lined above. As to the suggestion about organizing the threads, that too is really excellent and I think Bill will have some input and provide feedback on this. Hope this does help.
  10. Hans - Webmaster

    Overbearing censorship

    @Hsrp, I see what has happened here. There were a huge number of bounced messages from your email account for forum notifications and this will also trigger an account suspension, as it is really not that good is users have the wrong email address listed. Note that the bounces are from the original account : hair_trns_2010-contact@nym.hush.com host plsmtp1.hushmail.com [72.51.60.130] SMTP error from remote mail server after end of data: 554 Spam Blocked. at ./proxyd-filter.pl line 420. This means that your original account hsrp10 was disabled for the very specific intention of some form of communication so that we can make sure that both the email address you are using and your acceptance of mail from the forum is actually functioning correctly. The above address is still getting bounced forum updated and is associated with the account hsrp10. Please do make sure that your mail account accepts mail from the forum address which has been set as "webmaster@hairrestorationnetwork.com" Once that has been corrected, it is a simple matter of re-enabling your account and things should be back to normal. Hope this explains things.
  11. Hans - Webmaster

    Consultations - Drs Lupanzula and Bisanga

    @Hsrp, I see what has happened here. There were a huge number of bounced messages from your email account for forum notifications and this will also trigger an account suspension, as it is really not that good is users have the wrong email address listed. Note that the bounces are from the original account : hair_trns_2010-contact@nym.hush.com host plsmtp1.hushmail.com [72.51.60.130] SMTP error from remote mail server after end of data: 554 Spam Blocked. at ./proxyd-filter.pl line 420. This means that your original account hsrp10 was disabled for the very specific intention of some form of communication so that we can make sure that both the email address you are using and your acceptance of mail from the forum is actually functioning correctly. The above address is still getting bounced forum updated and is associated with the account hsrp10. Please do make sure that your mail account accepts mail from the forum address which has been set as "webmaster@hairrestorationnetwork.com" Once that has been corrected, it is a simple matter of re-enabling your account and things should be back to normal. Hope this explains things.
  12. @Mikeyhwk, please can you update your email address? You have a load of subscribed topics and all the email notifications are bouncing back to admin: Action: failed Final-Recipient: rfc822;mikeymike@fastmail.fm Status: 5.0.0 Remote-MTA: dns; in1-smtp.messagingengine.com Diagnostic-Code: smtp; 550 5.1.1 : Recipient address rejected: User unknown in virtual mailbox table Keeping your email address up to date, will certainly ensure you are updated regularly. Thanks
  13. Hi there,

    It appears that the mail address associated with your account is invalid. We are seeing loads of subscription notification being returned:

     

    This message was created automatically by mail delivery software.

     

    A message that you sent could not be delivered to one or more of its

    recipients. This is a permanent error. The following address(es) failed:

     

    mikeymike@fastmail.fm

    host in1-smtp.messagingengine.com [66.111.4.75]

    SMTP error from remote mail server after RCPT TO::

    550 5.1.1 : Recipient address rejected:

    User unknown in virtual mailbox table

     

    Please login and update your address with a valid one.

    Many thanks

     

    Hans Kiesouw

    Webmaster

  14. Hans - Webmaster

    Brand New Forum and Social Community - Need Your Input

    Hairsprint, It is certainly possible to change the font colour, - to the left of the Font Size, there is an option for colour. It may be a bit different in layout and options to the current forum, but I am confident*that as users get to understand these differences, they will enjoy this new version. As to the bookmark option, this is also done by "Following" the post and once you have posted in it, you can also use the "Activity Stream" feature to set a really wide filter option to keep track of things. Yes, indeed , once we import everything to the new forum, all the test posts and profiles will be cleaned out Hans
  15. Hans - Webmaster

    Brand New Forum and Social Community - Need Your Input

    Spanker, one of the innovative features is the ability for you to create a custom view that fits whatever you feel is useful to your viewing habits. Under the tab for "Activity" there is a menu item for "My Activity Streams" and there is the facility to create your own custom stream, which may even be more useful than something that is pre-set for all users. While the forum does not have that much content, it would really help if more members here popped over to give things a test drive and add some content. That would populate things and give everyone a better idea of the new forum.
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