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Dr. Vito Quatela

Regular Member
  • Posts

    75
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Basic Information

  • Gender
    Male

Hair Transplant Clinic Information

  • Hair Transplant Surgeon
    Dr. Vito Quatela
  • Hair Transplant Network Recommendation Profile
  • Hair Transplant Clinic Name
    Quatela Center for Hair Restoration
  • Primary Clinic Address
    973 East Avenue, Suite 100
  • Country
    United States
  • State
    NY
  • City
    Rochester
  • Phone Number
    (585) 244-1000
  • Fax Number
    (585) 271-4786
  • Website
    http://www.hairrestorationinstitute.com/
  • Email Address
    grafts1@quatela.com
  • Provides
    Follicular Unit Hair Transplantation (FUT)
    Follicular Unit Extraction (FUE)
    Eyebrow Transplantation
    Prescriptions for Propecia
    Free In-depth Consults

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Dr. Vito Quatela's Achievements

Real Hair Club Member

Real Hair Club Member (2/8)

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12

Reputation

  1. First and foremost, we apologize to the community for our lack of response in the past to specific questions regarding our patient results. Our practice was monitoring the responses by others and bringing them to my attention and because of other responsibilities, the time that was needed to be dedicated to the site was not given. We have hired an online content manager who will be bringing all questions and concerns directly to my attention so that we can respond to the community in a timely manner. I’m one of the more senior surgeons who has enjoyed a long practice and made many patients happy, but I’m the first to admit that I am not savvy in social media and online forums. However, to be a part of this world and Hair Transplant Network, I need to be. I have learned my lesson and with the help of my online content manager, I will focus more on the importance of my online presence and contribution to the network. Unfortunately, we have an issue in our center with our before and after photos. In the past, we have not taken great pictures that depict the true amount of hair loss pre-transplant, which in turn does not accurately show the result. We have implemented a process to fix this and moving forward will be able to better display the work that I have done. In response to our vague responses, we do strictly follow HIPPA policy regarding sharing patient information without consent. When it is necessary to do so, we will contact the patient directly before giving out information. We did this in the case of Fallen97 and were then able to post information once we received his consent. This policy will remain in place. Lastly, I was in direct communication with Fallen97 three months ago when his concerns posted on Hair Transplant Network were brought to me. We saw him on April 4th at the office. At that time, we agreed that if he was not happy with the scar and if growth was not satisfactory by mid-July, we would provide the patient with additional grafts. During his visit in July, we will then decide the appropriate number of grafts and whether we will do FUE or FUT. The patient will not be responsible for any costs associated with this procedure, and it will be done that day. I contacted him on June 16th to confirm that our plan was still in place and that he was satisfied with that course of action. He was happy so our plans did not change. He was unaware that more had transpired on the network regarding his case. I still have every intention of making him happy and addressing all of his concerns, which I strive to do with every patient who comes to my practice. When Fallen97 came to our office, he had multiple scars from previous hair procedures. In my practice, I always try to work with the same scar for a donor site when multiple procedures are done to keep the results as clean and natural as possible. In an effort to provide the patient with a good result, I did try to revise his past uppermost scar during the procedure. This was a difficult case to begin with but was made even more so because of bleeding and popping. The result regarding the scar revision was sub-optimal due to the tightness of the scalp from his 3 previous procedures. In my assessment of the scalp mobility prior to surgery, I thought it was adequate to conduct another strip approach provided we take a narrow strip. Having not seen the patient since April, I am unable to fully assess the situation to provide further information about the results since we always wait until the 1 year mark to do a final assessment. Fallen97 has and continues to have progressive hair loss which is a concern to me as I treat him for future procedures. Due to this, our results are not as cumulative as desired if this were not the case. I will do my best to communicate to the patient exactly what he can expect moving forward based on our treatment plan. Given his continued hair loss and tight scalp from previous procedures, this is a case that will be handled with great care and sensitivity. One aspect of my practice that I enjoy the most is face-to-face interaction with each patient, and I look forward to improving my online presence to maintain an open flow of communication with this very important community.
  2. I have spoken directly with Fallen97 and received permission to share certain aspects of his procedure in this forum. I have not spoken about this previously out of respect for his HIPAA rights. I have not received permission to post his photos online. This patient came to our office in 2013 after having had three or four previous hair restoration procedures at Bosley, the most recent one having been done in 2006. The patient had a 2,054 graft procedure in July of 2013, which yielded 36% single hair grafts, 46% two hair grafts, and 18% three hair grafts. The grafts were placed in the central tuft area and hairline. There was some scalp tightness due to the number of previous procedures, which contributed to a tight closure, but the patient tolerated the procedure well. Fallen97 returned to the office for his post-operative day one appointment, but did not return for his three week or five month appointment. At our office, we typically see patients in follow-up on postoperative day one, and then at three weeks, five months, and one year postoperatively in order to assess healing and hair growth. The patient was seen in April of 2014 and was not happy with hair growth. After evaluating the patient, he has been scheduled for a subsequent procedure on the date of his choosing to revise the scar either through excision or FUE, based on the patient’s skin laxity and amount of scarring and hair growth that is present at that time. I have been in communication with this patient regarding his concerns. As with every patient that comes to my practice over the last 27 years, my goal is to make them as happy as possible, and I will continue to work with patients until their desired result is achieved.
  3. We encourage you to contact our office if you have additional questions about this patient's procedure and result. Our Hair Team Manager would be happy to speak with you about what the patient was looking for and if there are any additional before and after photos of this particular patient. Thank you.
  4. At the Quatela Center for Hair Restoration, we stand behind our results with complete confidence that they are accurately reported and have fulfilled each patient’s individual expectations based on the patient/doctor goals discussed at the consultation. It is our priority to ensure patient satisfaction. We encourage you to visit our comprehensive hair restoration gallery to view our other results and see why so many patients trust the Quatela Center for their hair restoration procedures.
  5. At the Quatela Center for Hair Restoration, we stand behind our results with complete confidence that they are accurately reported and have fulfilled each patient’s individual expectations based on the patient/doctor goals discussed at the consultation. It is our priority to ensure patient satisfaction. We encourage you to visit our comprehensive hair restoration gallery to view our other results and see why so many patients trust the Quatela Center for their hair restoration procedures.
  6. Our experience with hair restoration patients over the last 25 years has made us confident that it is best to assess patients' full results one year post-transplant. From there, if the result is not what our patients had expected, we encourage them to return to our office for a personal re-evaluation with Dr. Quatela, where a continued treatment plan will be discussed. It is our priority to ensure patient satisfaction. Results vary from patient to patient depending on healing, scarring, and prior procedures they have received before coming to our office. For this reason, we encourage patients to have a consultation appointment with Dr. Quatela to discuss what option is best for them, and we are committed to being honest with each patient as to what course of action will be most effective.
  7. While the majority of the patients we see who are seeking eyebrow transplants for thinning brows are females, we do also see males with thinning brows who desire improvement in the density of their eyebrows. This 60- year -old male patient with a history of hypothyroidism under good medical control came to us seeking hair transplantation to restore his eyebrows bilaterally. The patient underwent a 600 graft bilateral eyebrow transplant with good results. To create a natural appearance to the brows, hair was harvested closer to the nape of the neck, with primarily single hair grafts being used. At the time of follow-up, the patient was counseled on grooming and training the eyebrows and was very happy with the improvement in the density of his brows.
  8. This 55-year-old male patient came to us seeking a hair transplant to improve temporal recession and increase density in the frontal presentation. The patient underwent a 2,310 graft follicular unit transfer, which consisted of 45% single hair grafts, 44 % two hair grafts, and 11% three hair grafts. Using the stick and place method, we concentrated on the frontal hairline using single hair grafts. Two and three hair grafts were placed behind the hairline and in the anterior forelock creating more density in this area. One and two hair grafts were combined to create more fullness where needed. The patient is happy with his results and may return in the future for a procedure concentrating in the crown.
  9. This 65-year-old female patient came to us seeking a hair transplant to fill in the area at the top of her head, where she had overall thinning. The patient underwent a 2,002 graft follicular unit transfer, which consisted of 44% single hair grafts, 45 % two hair grafts, and 11% three hair grafts. Using the stick and place method, we concentrated on creating more density across the entire top of the head with ones and twos toward the hairline, and twos and threes scattered through the anterior forelock and heading back toward the crown. The patient had greater loss in the area of her part so additional grafts were placed there. The patient was very pleased with her results.
  10. Dear Fallen, I am sorry to hear that you are dissatisfied with your results. We tell our patients not to judge their results for a full year following a hair transplant as you can continue to see improvement. I understand you have been in touch with my hair team manager and have scheduled an appointment to see me. At that time, I will evaluate your results and work with you to ensure your satisfaction. I look forward to seeing you soon. Vito C. Quatela, MD
  11. This 48- year-old male patient came to us seeking a hair transplant to create a new frontal hairline. The patient was scheduled for a 2,000 graft transplant but the donor site harvest yielded a total of 2,281 grafts with a distribution of 922 single hair grafts, 1,100 two hair grafts and 259 three hair grafts. We concentrated on the frontal hairline using single hair grafts to create a natural looking irregular hairline. Following this, a combination of two and three hair grafts was used to obtain a denser concentration of hair in the central tuft and to address temporal recession. The stick and place method was used to achieve these results using 19 and 20 gauge needles. The patient was very pleased with the results.
  12. This 52-year-old female patient first came to us in 2010 seeking a hair transplant to fill in the area at the nape of her neck, where she had sustained hair loss resulting from radiation performed in 1985 to treat Hodgkin’s lymphoma. The patient’s primary concern was to be able to wear her hair up without the area of loss being so obvious. Her hair density was very thin overall. Because the area of hair loss was in the typical donor area, grafts were harvested using the strip technique to bilateral areas above the ears. The patient underwent an 1,800 graft follicular unit transfer, which consisted of 56% single hair grafts, 37% two hair grafts, and 7% three hair grafts. Using the stick and place method, we concentrated on creating more density across the entire area from ear to ear using the two and three hair grafts. Single grafts were used along the nape of the neck to incorporate the wispy fringe she had occurring naturally. The patient was very pleased with her results and plans to return for a second session to improve density further.
  13. This 50- year-old male patient came to us seeking a hair transplant to improve his overall appearance with Norwood Class VI hair loss. To lessen the patient’s financial burden, he elected to do several smaller sessions and to begin with the frontal presentation. He will return in the future to address the crown and increase the density overall. The patient was scheduled for two separate 1,000 graft transplants and the donor site harvest yielded 20% single hair grafts, 46% two hair grafts, 34% three hair grafts. We concentrated on the frontal area using single hair grafts to create a natural looking irregular hairline. Following this, a combination of two and three hair grafts was used to obtain a denser concentration of hair in the forelock and temporal areas bilaterally. The stick and place method was used to achieve these results using 19 and 20 gauge needles. These photos were taken six months after his second procedure. Photos of the results from the second session will be posted in the future.
  14. This 70- year -old male patient came to us seeking hair restoration to fill in the balding area on the top of his head. The patient underwent a scalp reduction, followed by scar revision. A total of 4,000 grafts were placed over the course of two sessions of FUT. The composition of the grafts during the transplants averaged 47% single hair grafts, 43% two hair grafts, and 10% three hair grafts. Using the stick and place method, an irregular frontal hairline was created during the first procedure using single hair grafts. The anterior forelock was filled in using two and three hair grafts. During the subsequent procedure, attention was drawn to the crown where the greatest density of hair was placed, followed by reinforcement of the central forelock to create a fuller appearance. The patient was very pleased with his results.
  15. This 52- year -old male patient came to us seeking a hair transplant to improve his frontal presentation. He had undergone a previous procedure to improve the density on the top of his head, and wished to improve the density of the central forelock and lower the hairline slightly. He underwent an 2,000 graft FUT which consisted of 35% single hair grafts, 55% two hair grafts, and 10% three hair grafts. Using the stick and place method, an irregular frontal hairline was created using single hair grafts. The central forelock was filled in using two and three hair grafts to create a denser appearance. The patient was very pleased with his results.
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