Rich Giannotto hacked me up twice also! What a waste of good graphs,time, and money. The graphs are going the wrong way, only about 30 percent actually grew, (good thing, less bad work to hide)and the donor scar was so thick you would of thought I had someone initiate me with a branding iron on the back of my head! It hurt so bad to. I think he used a butter knife. I finally went to a real doctor, Dr Haber and he was excellent!