I just had 2,500 transplants by Dr. Jeff Epstein in Miami, two weeks ago.
The experience was actually "fun" if you can believe it! I had a consultation with Dr. E. in NYC and then had the procedure in Miami (although he does the procedure in NYC as well). Dr. E. has an incredible eye, an impressive portfolio and credentials, and a wonderful staff. I felt completely at ease from my first meeting, the procedure, and then when I got my stitches out yesterday. Dr. E. is extremely responsive and a breath of fresh air considering he answers his own e-mails, and promptly. He is a great communicator and I swear to you all -- I had no pain or discomfort. Of course the first day was uncomfortable, but no pain and the procedure was so smooth and relaxing.
Right after the procedure, his staff had a car service waiting for me to take me back home and a bag of all the medications which they went over with me. Dr E. even called that night and the next day to see how I was doing -- seriously, you can't beat that type of service in this day and age. His office manager Roxy is also very helpful and she'll make sure you get all the information pre and post procedure.
I can't wait to fast forward a few months to see the results. In all honesty, if you're considering a hair restoration procedure you really should at the very least shoot Dr. E. an e-mail. I had contacted several doctors via e-mail and he was the first to respond and answer all my questions. He also encouraged me to send pictures via e-mail so he could provide as much information up front prior to our face to face consultation.
If anyone wants more info from me, I'd be happy to provide it as that is how strongly I believe in Dr. E.