I have currently undergone 3 major hair transplants in England and require a FUE operation to increase density due to hair loss since the last operation in 2006. Although happy with the doctor himself who is extremely skilled in his profession, I am having to tolerate the idiotic behaviour of staff working in the reception who snigger/giggle when the phone is picked up, continually refuse to return calls and act in such an unprofessional manner that you think the clinic was a call centre for a youth hostel intead of a reputable medical clinic.
During the last week alone I have travelled accross the UK for my appointment only to be told by one of the senior staff members "Did you not get my call" when no message was left and he couldn't be bothered to contact me on an uptodate number I left weeks ago when booking the appointment . I was then effectively told to go on my way having spent 7 hours travelling and was assured that someone would call me back today. As anticipated, no one did so after making around 15 calls to the clinic with no one picking up the phone I realised staff personnel were deliberately ignoring my number. I rang on a with held number for one of the girls to state " I can't hear you " whilst snggering like a child down the phone. Whatever causes grown adult staff at a medical centre to engage in childish antics my 6 year old niece has outgrown I have no idea but refuse to tolerate anymore of this nonsense so am looking for a reputable doctor who employs professional empathetic staff that don't display this sort of obnoxious rude behavior which has been an ongoing problem for many years at this clinic . It's a shame for the doctor who owns the centre being a genuinely decent individual but seems to be unaware of the vindictive behaviour by certain staff members who seem to enjoy engaging in completely inapproriate behaviour for a school playground let alone a medical centre which has been ongoing for years orchstrated by the same person.
Before posting pics and naming people etc , I'm waiting to hear back from the main guy there but in the meantime I would like a list of reputable doctors in the UK as although I like/respect the doctor himself, I can't continue to put up with girls working on the front desk there pretending they can't hear people on the phone and openly laughing down the line like a petulant school girl with less professionalism than an inebriated iguana taking amusement at something so juvenile it would draw unfavourable comparisons in IQ to a lobotomized goldfish. I live in the north of England but can travel anywhere n the UK if necessary