Timeline and main events:
1- On September 16th 2011 I had my first surgery with Dr. Jauregui. If I could erase one day of my whole life it would be this one, without a trace of a doubt. I can remember some phrases that Dr. Jauregui said to me on the days prior to the first surgery, when I had my doubts: "it is going to look very well", "The percentage of grafts that don't survive is despisable", "I'm risking my medical licence here"... and in particular one phrase of the clinic's owner: "go on make it... it's just one month and then you forget about the hair". I can't say he has lied to me, I really had to forget about the hair because I never saw it again.
2- On June 2012 I asked the clinic's owners for a refund based in the harm they had caused me, specially the native hair loss, which I had never been warned about neither by the doctor nor by the informed consent neither by the doctor. They answered back that they wouldn't return me the money, but they wanted to practice me another surgery for free.
Here is when I make the biggest mistake of my life, despite the fact that many of my Spanish forum mates warned me against it: I made up my mind in stead of my fears, decided to trust them again and put myself once more in Dr. Jauregui's hands.
3- July 27th 2012, second surgery takes place. 150 grafts, complete failure again. One month after I had already lost tons of native hair and the comparative photos of that moment say it all.
4- October 2nd 2012, immerse in a terrible depression, I went to Alvi Armani Argentina to ask for a refund because the 2nd operation had failed once again. One of the owners was there, and totally shamelessly he denied, in a very bad way, everything I told him: that I had lost a lot of native hair following both the first and the second procedure, that the skin was damaged, that the grafts wouldn't grow... summarizing, he said that everything was OK and if my hair was falling it was because I was nervous. I started to get angry and even though I never used insults nor said anything improper, the discussion grew in terms of vehemence. When he called me "blackmailer" (because I was asking for the money back) I went out of my mind, I stood up and shouting at full volume I told him I was going to sue them and ask for 10 times the money I was asking back then. Then I went out to the clinic's hall showing to everyone there the disaster that they had done to me. The same I did with the building's janitorand I went away. A couple of hours later I received a call from the other owner of the clinic saying that that wasn't the way to solve problems and proposing a meeting 3 days later in a bar. I accepted
5- In October 5th 2012 I had the meeting with one of the owners (not the one with whom I had discussed with but the one who called me afterwards) and Dr. Jauregui in a bar. I preferr to skip the details of that meeting because remembering them makes me vomit. Despite all of what had happened, I decided to trust them yet once again. We had an agreement by which means they commited theirselves to give treatment to my issue of the refund in the board of directors of their company (with the excuse that back then I was in the middle of the post-surgery) and I put off the trial and had to say nothing on the spanish forum. I complied fully with my part of the commitment.
6- On December 12th 2013 we held a new meeting (it should have been on the 5th but it was delayed due to heavy rain in Buenos Aires). They asked me for yet more time, until January 4th, because their board of directors had to have the meeting to analyze my claim. Once again, I accepted reluctantly, thinking that they were really discussing about the possibility of giving me the money back. That day Dr. Jauregui took photos of my head and while I was concentrated on the conversation with the owner he came with a couple of tweezers and did some thing on the implanted zone that left me with pain for some days.
7- On January 4th I spoke to them and they told me they weren't returning the money back to me. The reason was, in their own words, that in the photographs they could see a positive evolution (yes, it was not a writing mistake, you read well).
I want to make clear that in every moment the refund I was asking for was nothing more or less than the amount of money I had paid for the surgery: US$ 3.750. I believe I could well have asked them for a lot of money more because that is what corresponds having in mind the damage they have made me and the cost that the repair surgeries with another doctor will have for me, but I just asked for the amount of money I had paid to give them an easy way out and for me to have the money back as soon as possible. But, despite all my best efforts and will, their final response after so much time fooling me, was a "no".