Just to chime in, I've used NewLookMD before. I didn't have Dr. Garbutt, but Dr. Bednar instead.
It seems like me and another patient (outside of kevinle92618) have had the same results. It seems like NewLookMD does not know how to put together scars. Also, their transplants seem to go in too deep into the scalp (at least with Dr. Bednar). I have some post op (6 month) photos I can show if people are interested.
I just came back from an operation with Dr. Hasson and it was a world of a difference. The reaction from Mike and Dr. Hasson to my scar made me shudder as I didn't realize how bad it was until they told me and showed me how good it could get. Now that I've had work done with two different doctors, I'm confident that my second HT will mask the horrid work that was completed through NewLookMD and that I'm on my way to a better head of hair. I still have to wait about a year to get my old scar (from NewLookMD) removed, but the new one that is on the back of my head is already leagues better than the healed scar I already have.
I cannot stress this enough to anyone who is considering a HT, but do your research. An extra week of research will pay off so much. An extra dollar a graft will also pay off immensely if you're getting it from a doctor from the network. It's worth it, I just learned the hard way.