Hi all,
I'd like to thank you all for your comments on this subject. I've been very busy over the last month or so getting together my argument to get my treatment cancelled.
All the comments were a really big help and helped me dodge a possible disaster here, appreciate it a lot.
So, after a month or so, a lot of info gathering and a long and strongly worded letter, putting across my argument and the reasons I was unhappy the London Hair Transplant Clinic agreed to meet me. I received the full amount refunded back in to my account, maybe I am a lucky case?
Drillerfiller, it certainly seems like you went through exactly the same as me. My advice would be to collate any info that has put you off, or made you feel you have been mistreated/misinformed intentionally and write a letter explaining this. I did try a few other avenues but in the eyes of the law they hadn't actually broken any rules, as I had apparently 'not let them complete their side of the deal'. And in the eyes of the law if would have been me 'having second thoughts after not doing proper research' (which a Groupon voucher doesnt let you, as you have to pay on the day) who decided to not continue to the operation.
I looked into Ulf and he did seem to have the qualifications, although not one of only a handful of names I saw on websites listing the best drs. And again, I checked up London Hair Transplant Clinic to make sure they were a registered company and did have Harley Street property, they do, but they were only a new company and certain things just didnt seem right for me, the bottom line being told it would take place in a dentist surgery!
Again to all who have issues with the groupon, why do they put 'offer valid in Manchester clinic only', very misleading, I mentioned this in my letter. I was defo taken in by the Harley Street location too, until finding out it wouldn't take place there.
When I got my refund they asked me to reconsider booking in the future, it was a different young lad, who said people were only over-seeing the Manchester office during his absence, part of the reason it seemed unprofessional, and that they had just moved up which is why it seemed so unprofessional in an empty room with a laptop on a desk for the consultation! But once I had my money I declined politely.
I hope you manage to get sorted like I did.
Thanks again
