I am in Los Angeles and saw that ad in the Los Angeles times. My friend was ready for transplants and I gave him the ad to investigate. I never thought he would just go and schedule a surgery based solely on price, but he did. When I saw the hairline I was shocked. It was perfectly straight edged U-shape that was too low for his 46 year old face. He told me that a young girl had drawn the hairline on and asked him was he thought. He was so freaked out by the whole thing he just said fine. No one else had any input into the hairline design. It looked horrible when it began to grow. After a year of hat wearing he went to HandW to see if it could be fixed. They did their thing and it looks 80% better. Still too low but not the first thing you notice since it is more natural looking.
Also they told him at HandW that he had received far fewer grafts than he had paid for. Whether that is true or not, I don't know. I do know that it looked horrible....since I saw it with my own eyes. I thank god it wasn't me.