Sparky,

3 different computers? Really? I've had dozens of people test this and it works just fine for all of them. I've also tested it using 3 distinct browsers.

Since the "remember me" box works via cookies, make sure your browser allows cookies.

Also, please send me the URL where you normally log in just in case there's something the programmers missed.

Thanks,

Bill

__________________
Managing Publisher of the Hair Transplant Network, the Hair Loss Learning Center, the Hair Loss Q&A Blog and the Hair Loss Forum and Social Community

View our hair loss articles on EZineArticles.com

Follow us on Facebook | Twitter | YouTube

Subscribe to our Newsletters | How We Recommend Physicians

-----

To learn about how I restored my hair, view my my hair loss website.

Remember, true beauty radiates from within, not from the skin.

I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

Same here, remember me has never worked.
Tried logging in from both the main page and the forum page.

__________________
My Hairloss Website

HT#1 - Dr Pathomvanich - 2900 Grafts
HT#2 - Dr Pathomvanich - 1500 Grafts

Odd, I have also tested it on a number of platforms and browsers and it always works for me. Do realize that if you leave the site by clicking on the "logout" link, your "remember me" will be removed automatically. If you just close your browser and then come back to the site, then it should work fine.

__________________
Hans

Webmaster - Media Visions Inc.
www.hairtransplantnetwork.com | www.hairlosslearningcenter.org | www.regrowhair.com
www.hairrestorationnetwork.com | www.hairsurgeons.com

Monkey,

As our webmaster said, the "remember me" feature works as long as you don't logout when you leave. Your browser also has to be set to allow cookies.

Also, so you know, the "remember me" box on the forum login has only just been added yesterday. Additionally, the "remember me" box didn't work initially but has since been fixed. Thus, there's a possibility that you weren't utilizing the "remember me" box when it was working.

If you (or anyone else having this problem) want additional help, please provide me with the following information:

1. Operating System
2. Browser you are using (Internet Explorer, Firefox, Safari, etc.)
3. Version number of the browser
4. Whether or not cookies are enabled (if you know)
5. The exact URL you are logging in from.

Best wishes,

Bill

__________________
Managing Publisher of the Hair Transplant Network, the Hair Loss Learning Center, the Hair Loss Q&A Blog and the Hair Loss Forum and Social Community

View our hair loss articles on EZineArticles.com

Follow us on Facebook | Twitter | YouTube

Subscribe to our Newsletters | How We Recommend Physicians

-----

To learn about how I restored my hair, view my my hair loss website.

Remember, true beauty radiates from within, not from the skin.

I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

While we're on the subject, I was shocked that the change password dialog is NOT secure http. It would be very easy for observers to hack user's passwords.

I would not expect this from an OTS solution, but this site has a "home grown" feel, and not in a good way.

I know it is alot of work to switch forum software, but I think you made a bad decision with this package and should consider switching to something more secure and less buggy.

I have the same problem with it not remembering passwords. And after logging in, it takes me back to the main page, not the thread i was reading, so I need to find the thread again if I want to respond.

Up until two days ago, pages were not loading. I'm not going to help debug this mess, I will recommend that you find a better package.

__________________
My Hair Loss Web Site - Hair Transplant with Dr. Wong

TheEmperor,

The tone of your posts on this thread are very negative. Frankly, you seem much more interested in complaining than helping to solve any potential problems you are experiencing.

This is a hair restoration community, not a bank. The old forum wasn't encrypted with SSL and neither is this one. No other hair loss forum I've seen is encrypted either.

I'm sorry you are having problems, but since the "remember me" has proven to work for the vast majority of users, there is most likely an issue with your computer. As long as your browsers are accepting cookies and you don't logout each time you leave the site, you shouldn't have to keep logging in.

We are not switching packages, so either be part of the solution by providing us information that can help us...or stop complaining.

Bill

__________________
Managing Publisher of the Hair Transplant Network, the Hair Loss Learning Center, the Hair Loss Q&A Blog and the Hair Loss Forum and Social Community

View our hair loss articles on EZineArticles.com

Follow us on Facebook | Twitter | YouTube

Subscribe to our Newsletters | How We Recommend Physicians

-----

To learn about how I restored my hair, view my my hair loss website.

Remember, true beauty radiates from within, not from the skin.

I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

Hi Bill,

Windows Vista
Firefox 3.6.3

Logging in from main homepage, ticking box, and just closing browser after (not logging out from the link) - yet when I load browser back, logged out. Cookies are on.

In case of cookie corruption, I did clear them manually using the Web Developer toolbar, but alas to no avail.

__________________
My Hairloss Website

HT#1 - Dr Pathomvanich - 2900 Grafts
HT#2 - Dr Pathomvanich - 1500 Grafts

Monkey,

I appreciate the additional information so we can work on troubleshooting this potential issue. Like you, I use Windows Vista and have Firefox version 3.6.3. Everything appears to work fine for me.

Can you check a couple of settings for me? When you go to "Tools" and "Options", can you tell me what your cookie settings are? See a screenshot below of how they should appear for the "remember me" feature to work in Firefox. I've circled the areas in red that apply. It's imperative that "keep until" is set to "until they expire".



Also, when you click "Show Cookies", do you see one for "hairrestorationnetwork.com"?

Best wishes,

Bill Seemiller

__________________
Managing Publisher of the Hair Transplant Network, the Hair Loss Learning Center, the Hair Loss Q&A Blog and the Hair Loss Forum and Social Community

View our hair loss articles on EZineArticles.com

Follow us on Facebook | Twitter | YouTube

Subscribe to our Newsletters | How We Recommend Physicians

-----

To learn about how I restored my hair, view my my hair loss website.

Remember, true beauty radiates from within, not from the skin.

I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

I have had no issues at all with the site using my iMac.

__________________
HT #1: Karamikian Unknown # of grafts Sept.2006

HT#2 Nov.23rd, 2007
Dr.Feller
Almost 3200 grafts via strip

HT#3 April 2010
Fue 200/side into temple points

HT#4 February 2011

My Hair Loss Website - Hair Transplant with Dr. Feller

Hi Bill,

Yes - all those settings are the same, and the cookie is there. I don't have this issue with some other sites though. Appreciate this is gonna be really hard to troubleshoot, and if I am the only one having the problem, best just leave it - I'll log in each time.

I'll give IE a shot though, see if that helps.

__________________
My Hairloss Website

HT#1 - Dr Pathomvanich - 2900 Grafts
HT#2 - Dr Pathomvanich - 1500 Grafts