Hello everyone,

I took it upon myself to follow up with Eve (the company providing our forum and photo enhancement software) regarding concerns that some of us have regarding the new enhanced photo galleries.

The way I see it...here are my MAJOR complaints:

1. The picture galleries were out of order
2. Certain galleries containing extremely high resolution photos and/or a lot of pictures cause computers to lockup - most likely caused by the web browser's lack of ability to handle the load.

Here is my minor complaint:

The size of the thumbnail window is too small IMO - I don't like that you can only see one row at a time.

The GOOD news is...

I have found out the following:

Release 1.2.20 of the software has corrected the photo ordering problem:

Per their website:

"Fixed photo album image ordering in gallery viewer. Images are now displayed in the order established in the album creation process."

They have also stated that there is a known bug that they are working on fixing that occasionally the photo numbering may be one off.

I've also been in touch with them about browsers/computers locking up.

There response to me was this:

"As for slow loading, lockups... one thing we will probably need to consider in the future is way to reduce the max file size that we display. That way, everything will load faster and there should be no lockup issues (which is likely because your browser is choking on the large files)."

I consider this all good news.

Hopefully this will make the photo album experience more pleasant once again.

Since I've been in touch with a few people at Eve...has anyone else been experiencing any OTHER types of problems?

Let me know.

Bill

__________________
Managing Publisher of the Hair Transplant Network, the Hair Loss Learning Center, the Hair Loss Q&A Blog and the Hair Loss Forum and Social Community

View our hair loss articles on EZineArticles.com

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-----

To learn about how I restored my hair, view my my hair loss website.

Remember, true beauty radiates from within, not from the skin.

I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

Hello everyone,

I took it upon myself to follow up with Eve (the company providing our forum and photo enhancement software) regarding concerns that some of us have regarding the new enhanced photo galleries.

The way I see it...here are my MAJOR complaints:

1. The picture galleries were out of order
2. Certain galleries containing extremely high resolution photos and/or a lot of pictures cause computers to lockup - most likely caused by the web browser's lack of ability to handle the load.

Here is my minor complaint:

The size of the thumbnail window is too small IMO - I don't like that you can only see one row at a time.

The GOOD news is...

I have found out the following:

Release 1.2.20 of the software has corrected the photo ordering problem:

Per their website:

"Fixed photo album image ordering in gallery viewer. Images are now displayed in the order established in the album creation process."

They have also stated that there is a known bug that they are working on fixing that occasionally the photo numbering may be one off.

I've also been in touch with them about browsers/computers locking up.

There response to me was this:

"As for slow loading, lockups... one thing we will probably need to consider in the future is way to reduce the max file size that we display. That way, everything will load faster and there should be no lockup issues (which is likely because your browser is choking on the large files)."

I consider this all good news.

Hopefully this will make the photo album experience more pleasant once again.

Since I've been in touch with a few people at Eve...has anyone else been experiencing any OTHER types of problems?

Let me know.

Bill

__________________
Managing Publisher of the Hair Transplant Network, the Hair Loss Learning Center, the Hair Loss Q&A Blog and the Hair Loss Forum and Social Community

View our hair loss articles on EZineArticles.com

Follow us on Facebook | Twitter | YouTube

Subscribe to our Newsletters | How We Recommend Physicians

-----

To learn about how I restored my hair, view my my hair loss website.

Remember, true beauty radiates from within, not from the skin.

I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

Good man Bill.

NN

Yes, thanks for checking into this Bill. Glad you got some answers and hopefully this will indeed help.

Thanks Bill. I stopped looking at the pictures due to all of this

Update:

Response from Eve:

They will be working something out that will decrease the image size after it is uploaded to minimize/eliminate the browser/computers from locking up.

Regarding the time frame...

"I can't tell you when these changes will be added at this time, but both could be in our next official release. No due date/time frame yet available for that."

I have also asked whether or not the row of thumbnails can be expanded in order to see more on the page at once instead of having to scroll down.

This was their answer:

"You can already expand it. See the up and down arrows at the top of the thumbnail draw... just drag that up and the drawer will be expanded (assuming there are too many thumbnails to fit in one row, of course)."

It works!!!

See the attached image. I've put a red circle around the arrows that he is referring to.

I will keep you all posted as more changes develop.



Bill

Attached Images

untitled.JPG (82.7 KB, 657 views)

__________________
Managing Publisher of the Hair Transplant Network, the Hair Loss Learning Center, the Hair Loss Q&A Blog and the Hair Loss Forum and Social Community

View our hair loss articles on EZineArticles.com

Follow us on Facebook | Twitter | YouTube

Subscribe to our Newsletters | How We Recommend Physicians

-----

To learn about how I restored my hair, view my my hair loss website.

Remember, true beauty radiates from within, not from the skin.

I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

Bill,

Thanks for the excellent follow up and update. Please stay on these guys because as we know the squeaky wheel gets the oil - especially when it is squeaking on a public forum.

Pat

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Yes yes please do! I have high speed cable modem; I can download huge pdf files in the blink of an eye but these pics lock up my puter all the time.

I will be sure to follow up with them.

I am tired of my computer freezing up everytime I load certain photo albums. I have to quickly click another link on the forum quickly or my computer will come to a crawl.

Thankfully, this is not true of all photo albums, only the ones with higher resolution photos.

Bill

__________________
Managing Publisher of the Hair Transplant Network, the Hair Loss Learning Center, the Hair Loss Q&A Blog and the Hair Loss Forum and Social Community

View our hair loss articles on EZineArticles.com

Follow us on Facebook | Twitter | YouTube

Subscribe to our Newsletters | How We Recommend Physicians

-----

To learn about how I restored my hair, view my my hair loss website.

Remember, true beauty radiates from within, not from the skin.

I am not a medical professional and my words should not be taken as medical advice. All opinions and views shared are my own.

I haven't used this forum for months because of that crappy gallery. Flash will not install on my computer. When I click to install, install it, it says installation complete and successful but it hasn't installed anything. I tried again this evening and now a different problem - when I try and install Flash, I check the box to agree to their conditions and then click install and it unchecks the box I just checked and then comes up with an error message that I have to agree to the conditions before installing

Operating System: XP Home
I am the administrator of the computer
The problem isn't caused by my firewall or anti-virus

Seeing as I am not able to either view or post pictures in the galleries, the forum is pretty useless to me now