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Old 10-13-2009, 09:24 AM
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I am a first time poster but long time reader.

I hope posters can give me some advice. I dont want to post photos or go in to much detail in case it harms my chances of getting a good solution.

If growth has been around 40% after 18 month what should i expect from my clinic for poor growth.

Should I expect

A refund
Free surgery
A refund and free surgery
Part refund
Part refund and free surgery
Nothing
Or something else?

What is fair?
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Old 10-13-2009, 10:13 AM
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it depends on your surgeon. who is he?
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Old 10-13-2009, 12:53 PM
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It was a surgeon recommended by this site but id rather not say who.

In general what should i expect from a good clinic which im sure it is with it being a recommended surgeon.
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Old 10-13-2009, 12:59 PM
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I would think partial refund would be appropriate for the grafts that did not grow. I am really curious who your surgeon was.
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Old 10-13-2009, 01:04 PM
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I can appreciate people want to know the surgeon but i hope you can all understand why id rather not say at this time
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Old 10-13-2009, 01:26 PM
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I would think that the best way to find out what to expect is to actually contact the clinic. I only say this because from what I've heard different clinics handle issues like this in different ways.
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Old 10-13-2009, 01:33 PM
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I have been in contact with the clinic and i know clinics will be different. So far no offer has been made.

I want to see what people think would be a fair solution before i discuss the issue further with my surgeon.
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Old 10-13-2009, 01:37 PM
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Hello poorgrowth

I'm very sorry to hear that you are not satisfied.

In response to your question: it really depends on the circumstances. Personally, I would consider it potentially misleading to recommend one particular course of action to you as "fair" at this stage when I know so little of the facts. The success of an HT is variable and as you know the variables include your own physiology as well as surgical skill.

I understand why you would not wish to name your surgeon at this point, but I strongly recommend that you speak first to him/her and try to resolve your disappointment face to face. There is no "standard response" you should expect from a clinic, but an ethical surgeon will do all he/she can to understand why there has been poor growth in your case and explore options with you to help.

If you find the clinic to be unsupportive, at that stage you may feel able to tell us some more about your case so that clearer opinions can be given.

Good luck.
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Old 10-13-2009, 05:21 PM
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poor growth----

If your lack of growth is accurate and it is not yoru fault and if you are sure u have been misled----than demand ALL your monye back and accept nothing less----ever
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Old 10-13-2009, 09:10 PM
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Poorgrowth,

Not only does every clinic have their own way of handling less than optimal results, what's "fair" depends on each individual case. Since we don't have all the details and both sides of the story, it wouldn't be fair of this community to make judgement and tell you what's fair.

If you'd like my help and you don't want to post all the details on the forum, feel free to send me a private message and I'll be happy to contact the physician on your behalf. Of course, your doctor and I will need your permission to discuss your case.

Best wishes,

Bill
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